Hotel ZaZa Houston Memorial City

Photo gallery for Hotel ZaZa Houston Memorial City

Primary image
Outdoor pool
Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Flat-screen TV

Overview of Hotel ZaZa Houston Memorial City

VIP Access

Hotel ZaZa Houston Memorial City

4.0 star property
4-star hotel with spa, near Memorial City Mall

9.2/10 Superb

536 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
The price is $238
Price available on 9/2/2022
Map
9787 Katy Freeway, Houston, TX, 77024
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free area shuttle
  • Fitness center
  • Valet parking
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
For families
  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Memorial
  • CityCentre - 30 min walk
  • Memorial City Mall - 2 min drive
  • Westheimer Rd - 11 min drive
  • Downtown Aquarium - 13 min drive
  • Rice University - 21 min drive
  • George R. Brown Convention Center - 15 min drive
  • Discovery Green - 22 min drive
  • Toyota Center - 23 min drive
  • Minute Maid Park - 22 min drive
  • Houston Natural Science Museum - 25 min drive

Getting around

  • George Bush Intercontinental Airport (IAH) - 32 min drive
  • Houston William Hobby Airport (HOU) - 35 min drive
  • Houston, TX (EFD-Ellington Field) - 37 min drive
  • Houston Station - 14 min drive
  • Free area shuttle

About this property

Hotel ZaZa Houston Memorial City

When you stay at Hotel ZaZa Houston Memorial City, you'll be within a 15-minute drive of CityCentre and Downtown Aquarium. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. An outdoor pool, a poolside bar, and a fitness center are other highlights at this upscale hotel. Fellow travelers like the pool and helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 159 rooms

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Offsite

  • Free area shuttle within 3 miles

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 5:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service

Traveling with children

  • Free local shuttle

Working away

  • 24-hour business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Closed captioned TV
  • Lever door handles

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, ZaSpa. Services include massages. The spa is equipped with a sauna.

The spa is open select days.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of USD 25.00 per person (approximately)

Children & extra beds

  • Rollaway beds are available for USD 100.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per accommodation, per stay

Parking

  • Valet parking costs USD 35 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel ZaZa
ZaZa Houston Memorial City
ZaZa
Zaza Houston Memorial City
Hotel ZaZa Houston Memorial City Hotel
Hotel ZaZa Houston Memorial City Houston
Hotel ZaZa Houston Memorial City Hotel Houston

Frequently asked questions

Overall score and ratings

9.2

Superb

9.7/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.5/10

Eco-friendliness

10/10 Exceptional

Amy, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great place to recharge
The real flower on dinner tray. Nice touch😊
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hilda V, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Phenomenal!!
This is one of the best hotels I've ever stayed at! We had fabulous service and our room was phenomenal. We will DEFINITELY return to this wonderful hotel.
Tiffany, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Fabulous pretty property. However we were MOST DISAPPOINTED with the NOISE LEVEL/Freeway traffic made it impossible to sleep due to noise. We will return to museum property Zaza location which was our original location
Katie, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Staycation
I enjoyed my time at Hotel ZaZa. It was quiet and comfortable. Nothing special about check-in. Front desk lady was direct and even repeated herself while I was actively maneuvering my bag to get my card out. I think for high profile people, though, it's all hands on deck. They greet you as soon as you open the door. I had 3 people running to open the door for me. Of course, at that time I had just checked-out and was leaving. I ordered breakfast and dinner through room service and had a drink at the bar. This is where I received amazing service. The food was good. Their fries...I LOVED and the drink was strong. The rooms are big and beautiful. I loved the dimming lights. I wanted to just relax and housekeeping understood. They just left me and my room be the whole stay. I wish I could've caught up on shows I never get to watch in my day to day life, but you can't stream. So bring a book! It and some wine go well on the balcony at night...if your neighbor's cigar doesn't send you back inside. Overall, I'd stay again during the week when service is fast and the pool has plenty available space. Just FYI, the mall offers shopping close by, the Italian restaurant is not worth your money, and the Mexican restaurant has very good lime fajitas AND margaritas. Enjoy!
3-night trip
Verified Hotels.com guest review

8/10 Very Good

Tramond, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel!
Beautiful hotel! The pool was perfect and service was great. We will definitely stay here again.
Brianda, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Weekend Getaway
Lovely stay! Everything aspect was wonderful.
Julie, 2-night trip
Verified Hotels.com guest review