See all properties

Choose dates to view prices

La Provence Restaurant & Boutique Hotel

Photo gallery for La Provence Restaurant & Boutique Hotel

Exterior detail
Outdoor pool, pool umbrellas, pool loungers
HABITACION JR. SUTE | Terrace/patio
Balcony
HABITACION JR. SUTE | Premium bedding, blackout curtains, iron/ironing board, free WiFi

Overview of La Provence Restaurant & Boutique Hotel

La Provence Restaurant & Boutique Hotel

3.5 star property
Pet-friendly Cuernavaca hotel with outdoor pool, connected to a shopping centre

7.8/10 Good

70 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
Map
Plutarco Elias Calles No. 22, Cuernavaca, MOR, 62030
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Free supervised childcare
  • Beach umbrellas
  • Beach towels
  • Swim-up bar
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Business centre
  • Airport shuttle
For families
  • Supervised childcare (free)
  • Private bathroom
  • Separate dining area
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • Heart of Cuernavaca
  • Tepozteco Pyramid - 24 min drive

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • Chaparrito's Taco's Bar - 9 min walk
  • KFC - 10 min walk
  • Casa Taxco - 4 min walk
  • México lindo - 7 min walk
  • El Rey de la Arrachera Centro - 6 min walk
Map

About this property

La Provence Restaurant & Boutique Hotel

A great choice for a stay in Cuernavaca, La Provence Restaurant & Boutique Hotel features an airport shuttle. Guests can indulge in deep-tissue massages or aromatherapy, and French cuisine is served at La Provence, which is open for lunch and dinner. Other highlights include an outdoor pool, a bar/lounge and a snack bar/deli.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 12 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM until 10:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 11:30 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Free supervised childcare

Pets

  • Pets allowed*
  • Service animals welcome
  • Pets must be supervised
  • Litter boxes available

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • On-site parking only available on request
  • Free on-site self-parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Swim-up bar
  • Coffee shop
  • Private dining
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Free supervised childcare/activities

Working away

  • Business centre
  • Meeting room
  • Co-working spaces
  • Conference space (215 square feet)

Services

  • Front desk (limited hours)
  • Luggage storage
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Art gallery on-site
  • Spa services

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • DVD player
  • 50-inch TV
  • Cable TV channels

Home comfort

  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • Separate dining area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls

Food and drink

  • High chair

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages. A variety of treatment therapies are provided, including aromatherapy.

Dining

La Provence – This restaurant specialises in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: MXN 1000.0 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 500 per night
  • Pets are allowed for an extra charge of MXN 500 per pet, per night

Parking

  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Hotel Amate
La Provence Restaurant &
La Provence Hotel Restaurant
La Provence Restaurant & Boutique Hotel Hotel
La Provence Restaurant & Boutique Hotel Cuernavaca
La Provence Restaurant & Boutique Hotel Hotel Cuernavaca

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at La Provence Restaurant & Boutique Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at La Provence Restaurant & Boutique Hotel?
Yes, there's an outdoor pool.
Are pets allowed at La Provence Restaurant & Boutique Hotel?
Yes, pets are welcome. There's a charge of MXN 500 per pet, per night, and there's also a deposit of MXN 500 per night. Service animals are exempt from fees. Litter trays are available.
Is parking offered on site at La Provence Restaurant & Boutique Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by La Provence Restaurant & Boutique Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at La Provence Restaurant & Boutique Hotel?
You can check in from 3 PM - 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at La Provence Restaurant & Boutique Hotel and nearby?
La Provence Restaurant & Boutique Hotel has an outdoor pool and spa services, as well as a garden.
Are there restaurants at or near La Provence Restaurant & Boutique Hotel?
Yes, La Provence offers French cuisine.
What's the area around La Provence Restaurant & Boutique Hotel like?
La Provence Restaurant & Boutique Hotel is in the heart of Cuernavaca, a short 14-minute walk from Cuernavaca Cathedral and 17 minutes' walk from Cuauhnahuac Regional Museum.

Reviews

7.8

Good

8.6/10

Cleanliness

8.7/10

Staff & service

8.5/10

Amenities

7.9/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Very good

This hotel dont apreciate customers much
The hotel is very nice..with a good but expensive restaurant..but the rooms are terrible..there are no mosquito nets in the Windows ..and no air conditioning..so either you open your window and enjoy the mosquitoes or sweat all night long .. Also the regular rooms are so small that only the bed fits..and not much else.. We asked for an upgrade hoping that as gold member they would honor one..and they told us there were no rooms..although we were the only guests at the hotel..the next morning after complaining much.they upgraded us to a suite..actually a normal room..but charged us 50 % more of the rate we had payed..that room did have air conditioning and was much better.. But honestly we didnt feel well treated.. Anyways..alert your customers not to book this hotel..unless they are prepared to spend nuch more than anticipated..and never stay in the regular rooms.
3-night trip with friends
Verified Hotels.com guest review

6/10 Good

The best thing was the bed and the sheets, they are so soft
1-night trip
Verified Orbitz guest review

10/10 Exceptional

Excellent
I will be returning many times in the future. I´d like to commend Karina Puente , customer & service support. And especially of course, the personal attention by chef Pascal Brunereau
DANIEL, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

Cuernavaca Oasis
Had to find a hotel to spend one night to attend a social engagement in this town. And I was pleasantly surprised to find such an oasis, tucked away from the fumes and chaos of this mad city. The reception is very nice and the staff was super friendly. The room was small but nicely furnished. The garden could be beautiful with some TLC. The one thing people need to know is that there is no AC in the rooms nor in the common areas.. It is very common not to have AC in this town (I've stayed at several hotels - some very expensive ones) So be prepared. If it's a deal-breaker for some travelers, this is not the place for them to stay. Nonetheless, I would stay there again in a heartbeat. To the owners: You have a potential jewel if you put the love and monies to make it happen.
Ninja Traveler, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Increíble hotel boutique
Habitación muy cómoda, baño impecable (desearía hubiese acondicionador), el aire acondicionado en algún momento aventó hielo y la tapa de la botella de agua estaba sucia. El Restaurant increíble la comida excelente y las áreas verdes muy padres.
El amate negro
Enmolada de pato
Quiché de carnes frias
Habitacion
Carlos German, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

De mis lugares favoritos!
ADRIAN, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

María Magdalena, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente servicio, el cuarto muy cómodo
Verified Expedia guest review

10/10 Exceptional

El hotel me encantó, las instalaciones súper bonitas! Lo mejor de todo aceptaron a mi perrito y fue luy feliz también
Rodrigo Alejandro, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Salvador Alan, 1-night trip
Verified Hotels.com guest review