Guests
All properties in Kantenah, Quintana Roo, Mexico

UNICO 20 87 Hotel Riviera Maya - Adults Only - All Inclusive

Kantenah beachfront property with 5 restaurants and spa

  • Free buffet breakfast, free WiFi, and free parking
From
$500

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Beach
  • Beach
  • Outdoor Pool
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Manzana 22 Carretera Chetumal-Pto Juare, Kantenah, 77710, QROO, Mexico
9.2.Superb.
  • This is what every all-inclusive should aspire to. Perfect location, high-quality…

    Oct 21, 2021

  • Everything about Unico was beautiful!!

    Oct 5, 2021

See all 293 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Dining options
Walkable
Transportation options
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 448 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 3 poolside bars
  • Full-service spa
  • 3 outdoor pools

What’s around

  • On the beach
  • Xpu-ha Beach - 2.8 mi / 4.6 km
  • Akumal Beach - 6.2 mi / 10 km
  • Half Moon Bay - 7.3 mi / 11.7 km
  • Yal-ku Lagoon - 7.5 mi / 12.1 km
  • Riviera Maya Golf Club - 7.7 mi / 12.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Pure Wellness Alcoba
  • Alcoba Swim-up Pool - King Bed
  • Estancia Suite - Tropical View
  • Alcoba Ocean Front - Queen Beds
  • Alcoba Ocean View - King Bed
  • Estancia Suite - One Bedroom Ocean View
  • Alcoba Ocean Front - King Bed
  • Estancia Suite - Two Bedroom Ocean View
  • Alcoba Tropical View - King Bed
  • Alcoba Ocean View - Queen Beds

What’s around

Landmarks

  • On the beach
  • Xpu-ha Beach - 2.8 mi / 4.6 km
  • Akumal Beach - 6.2 mi / 10 km
  • Half Moon Bay - 7.3 mi / 11.7 km
  • Yal-ku Lagoon - 7.5 mi / 12.1 km
  • Riviera Maya Golf Club - 7.7 mi / 12.4 km
  • Tajma Ha Cenote - 3.7 mi / 5.9 km
  • Ecopark Kantun Chi - 3.9 mi / 6.3 km
  • Cenote Cristalino - 4.1 mi / 6.7 km
  • Chikinha Cenote - 4.9 mi / 7.8 km
  • Puerto Aventuras Golf Club - 5.5 mi / 8.9 km

Getting around

  • Cozumel Intl. Airport (CZM) - 23.1 miles/37.2 km
  • Airport shuttle (surcharge)
map
See on map
Manzana 22 Carretera Chetumal-Pto Juare, Kantenah, 77710, QROO, Mexico

At a glance

Size

  • 448 rooms
  • Arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available on request)*

Parking

  • Free onsite self parking
  • Free onsite valet parking

Other information

  • Smoke-free property
  • Caters to adults only
*See fees and policies for additional details or extra charges

At the property

Food and drink

  • Free buffet breakfast daily
  • 5 restaurants
  • 6 bars/lounges
  • 3 poolside bars
  • 2 swim-up bars
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 3
  • Fitness facilities
  • Full-service spa
  • Steam room
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Beach towels
  • Sauna

Working away

  • Business center
  • Number of meeting rooms - 13
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 10
  • Year Built - 2016
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Handrails in hallways
  • Handrails in stairways

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Turndown service

Things to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service

Entertainment
  • Onsite live performances

Not included
  • Motorized water sports
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Unico Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Cueva Siete - This restaurant specializes in Mexican cuisine.

Mi Carisa - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Mura House - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

20.87 Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

20.87 Terrace - This restaurant specializes in international cuisine and serves breakfast, lunch, and light fare. Open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

On-site PCR COVID-19 testing is available for a MXN 5000 fee, and antigen/rapid COVID-19 testing is available for a MXN 1000 fee; reservations are required for on-site testing.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Unico Hotel Riviera Maya Solidaridad
  • Unico Riviera Maya Solidaridad
  • UNICO 20 87 Hotel Riviera Maya Adults All Inclusive Kantenah
  • UNICO 20 87 Riviera Maya Adults All Inclusive Kantenah
  • UNICO 20 87 Riviera Maya Adul
  • UNICO 20 87 Hotel Riviera Maya Adults Only All Inclusive

*See fees and policies for additional details or extra charges

FAQs

  • Yes, UNICO 20 87 Hotel Riviera Maya - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there are 3 outdoor pools.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes, there are 5 onsite restaurants, featuring Mexican cuisine. Nearby restaurants include Rauxa Show (2.8 mi), Bloved Lounge & Restaurant (3 mi), and Royal Grill (3.2 mi).
  • Yes, an airport shuttle is available.
  • Onsite recreation at UNICO 20 87 Hotel Riviera Maya - Adults Only - All Inclusive includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. UNICO 20 87 Hotel Riviera Maya - Adults Only - All Inclusive also has 2 swim-up bars, 3 poolside bars, and a sauna, as well as a steam room and a garden.
9.2.Superb.
  • 10.0.Exceptional

    Service was excellent from the moment we arrived. our room was equipted with all you may need to make our stay very enjoyable Food was good, drinks were good

    Ornella C, 3 night romance trip, Sep 20, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    I most liked the food and the architecture. I didn’t like the lack of evening activities. Wish they had a show or something to do a night.

    Otis Rashad, 4 night romance trip, Sep 2, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Can’t wait to go back!

    Despite the fact that we went during Hurricane Grace, Unico staff did their best to ensure our safety and that we were comfortable. There was a bit of slow service for us by the pool area on day 1 but our local host (butler) assigned to us was Alex and he was top notch! He checked in on us and helped ensure we had everything we needed and helped when necessary. We were hunkered down for almost two days due to the hurricane but we stocked up on drinks which Alex ensure we had plenty of and the hotel setup a buffet in the lobby for breakfast. Food was definitely memorable and one of the top reasons to come to this resort. We also went during Superbia which features chefs from around the country and had a fantastic experience. The hotel app makes it easy to order room service and get anything you need (ORDER THE FRENCH TOAST - I REPEAT, GET THE FRENCH TOAST). The entire Unico staff worked tirelessly during a hurricane to make sure we were safe and well fed. Shout out to all the staff at Cafe Inez, Juan Carlos at the 2087 restaurant, Beatriz at the pool and of course Alex Carpio who was our attentive and wonderful host! Overall really great experience and I am definitely planning to go back. Hoping to do an excursion to Tulum next time since it was canceled due to the hurricane. Thank you Unico!

    Julissa, 5 night trip with friends, Aug 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Our overall experience was amazing, we came back home already making plans to come back to this hotel. We will not visit another hotel in riviera maya other than this one. I do have some opinions, I know some could be fixed by the hotel and some cannot. The checkin experience is great, they make you feel welcome, you meet your concierge and exchange phone numbers to be able to communicate on WhatsApp and that is great and very efficient. I would say the check in experience is rather slow, they use a very old system of making copies of your passports a d credit cards and you see them walking around with all your information on stack of papers, that should be updated. We were offered a beach front room for a price and I am glad that we took it. If you take the private pool room, yes you will have a pool for yourself but every one on ground level walking around in the hotel will be looking at you. Ocean view rooms don’t have any ocean view. You’ll be looking at the resort pool area, and a very far view of the ocean. Beach front is spectacular, but I have to say you do get a bunch of palm trees right in front of you blocking half the view. Rooms are clean, modern, comfortable. We would spend half the day in our rooms since it was so sunny outside. The rooms are spacious, you won’t feel cluttered. This is the first time in my life that I experience a freezing cold A/C in a hotel room. And we loved it. In room dining is delicious, and restaurant quality.

    7 night romance trip, Aug 9, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent service, delicious food, great time!

    6 night romance trip, Aug 5, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    everything was perfect. The only thing I didn't love was the beach but other than that everything was outstanding.

    4 night family trip, Aug 4, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Everything was good. However, first... they made a mistake on my name. They put my first name on the last name too so i was called Kyeong Kyeong all the times and had to use it for making reservations. Second, even though Unico would give us the complimentary honeymoon package there was nothing in my room. After I filed a complaint, they set the simple rose and leaves on the bed on the next day. Since Unico missed the proper timing we were very disappointed. Third... aroma was given for only three days. Fourth, The biggest problem was pool policy. The pool is open on 9 but staffs started working on 10:30. We have to wait until they start working without shadow. I asked help many times Uriel (pool staff) but he just ignored it. They said pool is first come first serve. There is no reservations needed. But most sun beds were taken while people left for having foods.

    6 night family trip, Aug 1, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything was amazing!!!!

    5 night romance trip, Jul 24, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Gorgeous

    5 night family trip, Jul 19, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Gorgeous property!!! Food was amazing and the hotel is so clean!

    5 night romance trip, Jul 13, 2021

    Verified Expedia guest review

See all 293 reviews