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Hotel Silk in Madarao

Photo gallery for Hotel Silk in Madarao

Front of property
Twin Room (Western Style, 20sqm) | Desk, free WiFi, bed sheets
Twin Room (Western Style, 20sqm) | Desk, free WiFi, bed sheets
Japanese Western Style Room (20sqm) | Desk, free WiFi, bed sheets
Japanese Western Style Room (29-36sqm) | Desk, free WiFi, bed sheets

Overview of Hotel Silk in Madarao

Hotel Silk in Madarao

3.0 star property
Iiyama hotel in mountains

6.6/10 Good

8 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Bathtub
  • Ski facilities
  • Onsen
Map
11492-377 Madarao-Kougen, Iiyama, Nagano, 389-2257

Room options

About this area

Getting around

  • Iiyama Station - 11 min drive
  • Zenkojishita Station - 29 min drive
  • Nagano (QNG) - 32 min drive

Restaurants

  • Aki's Pub & Café - 6 min walk
  • Fat Chef - 12 min walk
  • Tap That! & Slurp It! - 12 min walk
  • Shaggy Yak - 12 min walk
  • Drop Off Bar - 13 min walk

About this property

Hotel Silk in Madarao

Enjoy your visit to Iiyama with a stay at Hotel Silk in Madarao. Freebies such as WiFi and self-parking are added perks, and guests looking to stay active can experience the nearby downhill skiing.

Languages

Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 48 rooms

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - 10 PM
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Beds are not included in the Room Only rate for children age 6 and younger. Extra beds are available on request. A fee of JPY 540 is charged at the property.
  • Guests must be at least 20 years to stay in a smoking room.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast each morning (surcharge)

What to do

  • Hot springs
  • Karaoke
  • Shopping
  • Downhill skiing nearby

Services

  • Front desk (limited hours)
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Communal living room

Languages

  • Japanese

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Special features

Spa

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and dinner.

Policies

<p>The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. </p> <p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards.</p>

Also known as

Hotel Silk in Madarao Hotel
Hotel Silk in Madarao Iiyama
Hotel Silk in Madarao Hotel Iiyama

Frequently asked questions

Does Hotel Silk in Madarao offer free cancellation for a full refund?
Yes, Hotel Silk in Madarao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Silk in Madarao?
As of 9 February 2023, prices found for a 1-night stay for 2 adults at Hotel Silk in Madarao on 5 March 2023 start from €99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Silk in Madarao?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Silk in Madarao?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Silk in Madarao?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Silk in Madarao?
You can check in starting at 3 PM. Check-out time is 10 AM.
What is there to do at Hotel Silk in Madarao and nearby?
Have fun with nearby winter activities such as downhill skiing. Additional recreation on-site includes hot springs.
Are there restaurants at or near Hotel Silk in Madarao?
Yes. Nearby restaurants include Aki's Pub & Café (6-min walk), Fat Chef (12-min walk) and Tap That! & Slurp It! (12-min walk).
What's the area around Hotel Silk in Madarao like?
Hotel Silk in Madarao is a short 2-minute walk from Madarao Kogen Ski Resort and 11 minutes' walk from Madarao Kogen Picture Book Art Museum.

Reviews

6.6

Good

6.2/10

Cleanliness

5.8/10

Staff & service

5.0/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Fair

Dishonest hotel in Madarao
First off the reception has a strong stench of cigarette smoke. On check out the hotel demanded extra money than what was listed on the book page. They listed ¥150 per person per night which was fine however they wanted another ¥350 per person for heating cost!?!? Which was never listed during booking. The purpose of having hotel booking platforms are to list everything down so there are no surprises!
Benjamin, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

kazuhisa, 1-night trip
Verified Expedia guest review

4/10 Fair

Kyota, 1-night trip
Verified Expedia guest review

6/10 Good

おいしいごはん
2泊泊まりました。 ごはんが連泊してもメニューが異なり、おいしい夕ご飯をいただきました。ありがとうございました。 コロナ対策は、徹底しているとは、思いますが、ご飯の時は、なるべく会話は、控えるようにしたほうがよいかと思います。 マスク外した時が1番感染リスクが高くなると思います。 それか皆 同じ向きで食べたり、間隔をあけるなどして 会話をするならマスクをしたほうがよいかとは思います。
2-night trip
Verified Hotels.com guest review

8/10 Very good

部屋は清潔感があり、快適に過ごせました。 ここは少し、と思ったのは、2泊しましたが手ぬぐいの交換がなかったことです。
2-night trip
Verified Expedia guest review

6/10 Good

階段がはがれていたりして、不潔だった。 洗面所用のタオルも欲しかった。 大浴場が、大浴場ではなかった。 部屋は広くて良かった。
1-night trip
Verified Expedia guest review

8/10 Very good

親子3人で和洋室にしたので、広さは充分でした。朝食バイキングが8:00~でしたので、朝早い人には不向きです。シーズンによって変わるのかな?カーペットのシミが気になりました。個人的には機会があればまた利用しようと思います。
1-night family trip
Verified Hotels.com guest review

8/10 Very good

交通の便が悪い
ホテルについては,特に悪い印象はなく,値段の割には好印象だった。 ただしホテルに行くまでの手段が乏しく,ホテル代よりも高くかかってしまった。 特にホテル設備が充実しているわけでもないので,夜はただ寝るだけになってしまう。 自分はスキーはやらないのでどこかの観光地に行くついでで,時間に余裕があれば利用したいと思います。
マサヤン, 1-night trip
Verified Expedia guest review