Whales Bay Hotel

Photo gallery for Whales Bay Hotel

Primary image
Outdoor pool, open 9:00 AM to 10:30 PM, sun loungers
Outdoor pool, open 9:00 AM to 10:30 PM, sun loungers
Outdoor pool, open 9:00 AM to 10:30 PM, sun loungers
Full-size fridge, microwave, stovetop, dishwasher

Overview of Whales Bay Hotel

Whales Bay Hotel

4.0 star property
4-star aparthotel in Ponta Delgada with outdoor pool and health club

9.6/10 Exceptional

41 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Kitchen
  • Air conditioning
The price is $121
Price available on 9/1/2022
Canada do Terreiro, São Vicente Ferreir, Ponta Delgada, 9545-520
Main amenities
  • 15 apartments
  • Outdoor pool
  • Health club
  • Sauna
  • Steam room
  • Beach towels
  • Spa services
  • Terrace
  • Air conditioning
  • Garden
  • Front desk safe
  • Convenience store
Feel at home
  • Free cribs/infant beds
  • Playground on site
  • Kitchen
  • Private bathroom
  • Separate sitting area
  • Garden
Cleaning & Safety
  • Professionally cleaned
  • Cleaned with disinfectant
  • 24-hour vacancy between guest stays
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

Getting around

  • Joao Paulo II Airport (PDL) - 19 min drive

About this property

Whales Bay Hotel

Enjoy your visit to Ponta Delgada with a stay at Whales Bay Hotel. Guests can take a dip in the outdoor pool and indulge in massages. A health club and a fitness center are other highlights, and apartments offer conveniences like kitchens and sofa beds. Fellow travelers say great things about the helpful staff and family-friendly amenities.


English, German, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
This information is provided by our partners.

At a glance


  • Check-in time from 4:00 PM - 8:00 PM
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 9:00 AM - 10:00 PM
  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed
  • Service animals welcome

Property amenities


  • Beach towels


  • Outdoor pool
  • Outdoor pool access
  • Sun loungers
  • Sauna
  • Steam room
  • Massages
  • Spa services


  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Free crib/infant bed
  • Playground
  • Children's games
  • Children's toys


  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Dishwasher
  • Espresso maker
  • Toaster oven
  • Electric kettle
  • Mixer
  • Cookware/dishes/utensils


  • Bed sheets provided
  • Double sofa bed


  • Shower/tub combination
  • Towels provided
  • Hair dryer
  • Bathrobes
  • Free toiletries

Living spaces

  • Sitting area


  • LED TV with cable service
  • TV in a common area

Outdoor areas

  • Lanai
  • Terrace
  • Garden


  • Laundry facilities


  • Air conditioning


  • Service animals only (pets not allowed)


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility
  • Roll-in shower
  • Soundproofing
  • Stair-free path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Multilingual staff
  • Guidebooks/recommendations
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk

Location highlights

  • Near the sea
  • Near the boardwalk

Things to do

  • Health club
  • Outdoor pool access nearby
  • Mini golf on site

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector


  • 15 rooms
  • 3 floors
  • 1 building
  • Individually furnished

Special features


Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Renovations and closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
  • Public bath
  • Sauna
  • Spa tub

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:30 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests can access their rooms with a mobile device.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).


Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Property Registration Number 8155,237/17

Also known as

Whales Bay Hotel Ponta Delgada
Whales Bay Ponta Delgada
Whales Bay Hotel Aparthotel
Whales Bay Hotel Ponta Delgada
Whales Bay Hotel Aparthotel Ponta Delgada

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities

10/10 Exceptional

We had a wonderful stay at Whales Bay apartments. The 2 bedroom unit was perfect for our family of 4 and had everything we needed, including a high chair and crib for our little one. The location was perfect, in a peaceful setting on the coast and within a short drive to most of the places we visited on the island. We loved it!
Courtney, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff was very helpful and the location was very peaceful
1-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel had all we needed to feel at home. We like to cook, and the apartment had a fully equipped kitchen with good quality utensils. The view from the balcony was spectacular, and we could cheerfully have lived there for a long time.. And the pool was great too..
7-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff was extremely friendly helpful and friendly. They went extra step to make sure We had the best experience. We really enjoyed our stay here.
6-night family trip
Verified Expedia guest review

10/10 Exceptional

Loved the view from balcony and the brightness of the unit. Didnt really cook but the kitcen amenities were good. A coffee table would have been nice. I would have liked to use the gym but the equipment wasn't very good and the room was uncomfortably hot
5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful apartments. Only problem is that there is nothing around the area so you need a car. Also the north part of island much cooler than south side
4-night family trip
Verified Travelocity guest review

10/10 Exceptional

Definitely recommend!
Place was spotless you could smell cleaner everyday, grounds were immaculate, they were always cleaning. Room was amazing, view was spectacular, comfortable, had every amenity in the apartment ready to be lived in. Staff was friendly, kind, always helpful and accommodating. Loved every part of our stay!!
Bruce, 7-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

All staff were friendly and obliging. The apartment was well appointed and very clean, and the pool was a real bonus at the end of the day or before breakfast.
7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Serene, modern apartment hotel - just perfect!
One of our favorite places to stay ever! Beautiful and serene hotel with kitchen amenities. Everything was super clean, modern and new.
Chin-a, 3-night romance trip
Verified Hotels.com guest review

6/10 Good

5-night trip
Verified Expedia guest review