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Akumal Natura

Photo gallery for Akumal Natura

Beach nearby
Beach nearby
Natural pool
Natural pool
Pool

Overview of Akumal Natura

Akumal Natura

3.0 star property
3-star hotel with restaurant, near Akumal Beach

8.8/10 Fabulous

148 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Bar
Map
Avenida Gonzalo Guerrero S/N, 400 Meters Camino Akumal, Uxuxubi, Akumal, QROO, 77782

Room options

About this area

What's nearby

  • Akumal Beach - 27 min walk
  • Xel-Há Park - 16 min drive
  • Dos Ojos Cenote - 110 min drive
  • Tulum National Park - 22 min drive
  • Tulum Mayan Ruins - 26 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 86 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 26.9 miles/43.3 km
  • Airport shuttle (surcharge)

Restaurants

  • El Ultima Maya - 11 min walk
  • El Ultimo Maya - 11 min walk
  • Tequilaville - 12 min walk
  • Cosme's Taqueria - 12 min walk
  • Taverna Akumal - 4 min drive

About this property

Akumal Natura

Akumal Natura puts you within a 15-minute drive of Akumal Beach and offers an airport shuttle (available 24 hours) for USD 95 per vehicle. Guests can indulge in massages and enjoy international cuisine at Namaste, which is open for dinner. A bar/lounge, a snack bar/deli and free bike rentals are other highlights. Fellow travellers say good things about the location.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets stay for free (dogs and cats only)
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning
  • Restaurant
  • Bar/lounge
  • Private picnics
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Yoga classes
  • Farming classes
  • Stereo
  • Beach nearby
  • Ecotours nearby
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Free bike hire

Facilities

  • 20 buildings/towers
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Spa services
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • No plastic soft drinks bottles
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only

Accessibility

  • Wheelchair-accessible parking

Languages

  • English
  • French
  • Italian
  • Spanish

Room amenities

Home comfort

  • Ceiling fan

Sleep well

  • Bed sheets provided

What to enjoy

  • Patio

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Namaste – This restaurant specialises in international cuisine and only serves dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 95 per vehicle (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>There is no hot water on site. </p><p>This property does not have lifts.</p><p>This property uses solar energy, plus eco-friendly cleaning products. </p> <p>Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Akumal Natura Hotel
Natura Hotel
Natura
Akumal Natura Hotel
Akumal Natura Akumal
Akumal Natura Hotel Akumal

Frequently asked questions

Does Akumal Natura offer free cancellation for a full refund?
Yes, Akumal Natura does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Akumal Natura?
As of 8 Feb 2023, prices found for a 1-night stay for 2 adults at Akumal Natura on 28 Feb 2023 start from $140, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Akumal Natura?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Akumal Natura?
Yes, cats and dogs stay free.
Is parking offered on site at Akumal Natura?
Yes, there's free self parking.
Is an airport shuttle service offered by Akumal Natura?
Yes, an airport shuttle is available. The charge is USD 95 per vehicle one-way.
What are the check-in and check-out times at Akumal Natura?
You can check in from 2:00 PM - 10:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Akumal Natura and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation on-site includes yoga. Enjoy amenities such as spa services and a garden.
Are there restaurants at or near Akumal Natura?
Yes, Namaste offers international cuisine. Nearby restaurants include El Ultima Maya (11-min walk), El Ultimo Maya (11-min walk) and Tequilaville (12-min walk).
Does Akumal Natura have any outdoor private spaces?
Yes, every room features a patio.
What's the area around Akumal Natura like?
Akumal Natura is located a short 19-minute walk from Hekab Be Biblioteca. Travellers say that this hotel is in a good location.

Reviews

8.8

Fabulous

8.9/10

Cleanliness

9.3/10

Staff & service

8.8/10

Amenities

8.7/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

2/10 Poor

UNRESPONSIVE HOTEL
ABSOLUTELY WORST EXPERIENCE EVER. HOW IS IT THAT I SHOW UP TO THE PROPERTY THEY DONT EVER ANSWER THE DOOR OR THE PHONE AND NOW BEING CHARGED FOR A STAY THAT NEVER TOOK PLACE. THERE WERE PUDDLES OF FLOODED WATER EVERYWHERE AND NO MOTORCYCLE TAXI WANTED TO TAKE US THERE. ITS NOT CENTRALLY LOCATE. DO NOT BOOK HERE!!
America, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful and peaceful 4 night stay. Extended twice. Felt like we had the place to ourselves. Two cenotes with one with lights for nighttime swimming. Delicious food at the restaurant. Ate a beautiful barramundi fish (Australia really in Mexico), decent breakfast in the morning, yoga classes, and took the Monkey Sanctuary Tour to support the conservation efforts of the owner. Great private outdoor shower, too. They bring you hot water if you need it. We even adopted one of the kittens that was living there and is now a happy member of our house in Tulum (yes we live nearby and have your company).
Gary, 3-night romance trip
Verified Expedia guest review

2/10 Poor

Wifi in the rooms does not work. It's located no where near the beach despite the beautiful image they show of a beach. Lot's of bugs. Owners not very nice. We made a last minute reservation to enjoy a night of relaxing in the jungle with internet. We had been without internet for a week. And they just put up an image of their guests using wifi in their rooms. But the wifi is atrocious. So it was a big waste of time and money. We didn't want to use their restaurant. Bugs are everywhere and if you plan to be there you'll want to bring a six pack of spray hahaha!! Otherwise the place is great ;)
Jeremiah, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dilma, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Akumals small town charm has been overrun by big hotels on the beach, if you really want to immerse yourself into the tranquility of this town stay here! You will feel so welcomed and relaxed. The staff is absolutley wonderful, you know they love what they do. The Glampsite, is really beautiful with meticulous attention to detail and the wellbeing of their guests, from hot water service in the morning to fresh cold drinking water available at the restaurant at any time. The Private cenote (for guests only) really ads to the experience, the wildlife in there (birds, turtles, little fish) will be along side you:) The accommodation was spotless! (I‘m a nature lover, so i don‘t mind the occasional bug) Just bare in mind there could be the occasional spider i suppose, but there were none visiting us. The bed was a cloud, loved it. The shower is an experience in itself, absoulte privacy but it feels like you‘re „out there“ also very clean and tidy! The occasional lizzard might check in;) I feel like this place is a hidden gem! I‘d be back in a heartbeat. If you can‘t decide on where to stay in akumal or are passing through, stay here, you will leave with a smile on your face or maybe won‘t want to leave at all ;)
muriel, 1-night romance trip
Verified Ebookers guest review

10/10 Exceptional

Really enjoyed our stay. Staff were very attentive. Bed were comfortable and food in the restaurant was excellent. Also enjoyed the tour of the rescue sanctuary with our very knowledgeable guide.
Susan, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Audric, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Obsessed!
To be honest I was a little nervous about glamping but it was one of our favorite stays to date. The accommodations were super comfortable and the food/drinks were amazing. Cesar and team showed true hospitality and we hope to come back soon!
Elizabeth, 3-night trip
Verified Hotels.com guest review

8/10 Very good

This property has a great concept. Cenotes & tents.
kristi, 1-night romance trip
Verified Orbitz guest review

10/10 Exceptional

The property was beautiful. I loved the cenotes on the property!
Thea, 1-night romance trip
Verified Expedia guest review