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Lotte Arai Resort

Photo gallery for Lotte Arai Resort

Front of property
Hot springs
Snow and ski sports
Koala's March Family Twin Room, Non Smoking | Premium bedding, down duvets, pillow-top beds, minibar
2 bars/lounges, poolside bar

Overview of Lotte Arai Resort

Lotte Arai Resort

3.5 star property
3.5-star ski hotel with winery, near Myoko Kogen
8.2 out of 10 Very good
8.2/10 Very good

198 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Onsen
  • Spa
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
1966 Ryozenji, Myoko, Niigata, 944-0062
Main amenities
  • Daily housekeeping
  • Winery
  • 2 restaurants and 2 bars/lounges
  • Indoor pool and 2 spa tubs
  • Hot springs
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Ski rentals and lessons
  • Ski passes
  • Sauna
  • Seasonal outdoor pool
For families
  • Children stay free
  • Playground on site
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

About this area

Getting around

  • Niigata (KIJ) - 113 min drive
  • Myokokogen Station - 29 min drive
  • Naoetsu Station - 31 min drive
  • Iiyama Station - 33 min drive
  • Free train station pickup
  • Free train station drop-off

Restaurants

  • くびき野情報館 - 8 min drive
  • Sky Restaurant Zen - 16 min drive
  • ごはん処食堂ミサ あらい道の駅店 - 8 min drive
  • Myoko Coffee - 6 min walk
  • 氷見きときと寿司 - 8 min drive
Map

About this property

Lotte Arai Resort

Lotte Arai Resort features downhill skiing, snowboarding and snow tubing. Guests can indulge in spa services, and Asahi, one of 2 restaurants, serves Japanese cuisine and is open for breakfast and dinner. Other highlights include 2 bars/lounges, a winery and an indoor pool. Ski passes, rentals and lessons are also available. Fellow travellers say good things about the helpful staff and overall property condition.

Languages

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 257 rooms

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Ski slopes open in mid-December, depending on snow conditions. Guests should contact the property in advance of arrival for ski slope availability.
  • Meals are not included in the breakfast and half board rate plans for children ages 3 and under.
  • Disposable personal items such as toothbrush, razor, hairbrush, and shower cap are available for a surcharge in the lobby.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Free train station shuttle from 9:00 AM to 8:30 PM

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • 3 coffee shops
  • Poolside bar
  • Coffee/tea in a common area
  • BBQs
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Trampoline
  • Pool toys

What to do

  • Hiking/biking trails
  • Ropes course
  • Ziplining
  • Hot springs
  • Karaoke
  • Shopping
  • Ping pong

Working away

  • Business centre
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool umbrellas
  • Ski equipment hire

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in reception
  • An indoor pool
  • Seasonal outdoor pool
  • Spa services
  • 2 hot tubs
  • Sauna
  • Winery on-site
  • Lockers available

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)

Ski

  • Ski passes
  • Downhill skiing
  • Snowboarding
  • Skiing lessons
  • Ski hire
  • Snow tubing
  • Ski lifts nearby
  • Ski runs nearby

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Window screens

Sleep well

  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Bidet
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Public bath/onsen services include an indoor mineral hot spring (onsen). There are hot springs open between 6:30 AM and 11:00 PM.

Dining

Asahi – Overlooking the garden, this restaurant specialises in Japanese cuisine and serves breakfast and dinner.
The Plate – This restaurant serves breakfast, lunch and dinner. Open daily.
BAR Ruri – On-site bar. Reservations are required. Open selected days.
Sky Restaurant ZEN – On-site restaurant. Open selected days.
Restaurant Village – This restaurant only serves light fare. Open selected days.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately JPY 3080 for adults and JPY 1870 for children

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 April to 16 December:
  • Hot tub

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM
  • The seasonal pool is open from July 16 to August 31
  • Hot springs access available from 6:30 AM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

LOTTE ARAI RESORT Myoko
LOTTE ARAI Myoko
LOTTE ARAI
LOTTE ARAI RESORT Hotel
LOTTE ARAI RESORT Myoko
LOTTE ARAI RESORT Hotel Myoko

Frequently asked questions

Does Lotte Arai Resort offer free cancellation for a full refund?
Yes, Lotte Arai Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Lotte Arai Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Lotte Arai Resort?
Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Lotte Arai Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Lotte Arai Resort?
Sorry, there's no on-site parking at Lotte Arai Resort.
What are the check-in and check-out times at Lotte Arai Resort?
You can check in from 3 PM - midnight. Check-out time is 11 AM.
What is there to do at Lotte Arai Resort and nearby?
During the winter, enjoy on-site recreation such as downhill skiing and snowboarding, and return when the snow melts for mountain biking and zip-lining. Additional recreation on-site includes hot springs. Soothe your senses in one of the 2 hot tubs or make use of other amenities, which include 2 bars and a winery. Lotte Arai Resort also has an indoor pool and a sauna, as well as a picnic area and a garden.
Are there restaurants at or near Lotte Arai Resort?
Yes, there are 2 on-site restaurants, featuring Japanese cuisine and garden views.
Does Lotte Arai Resort have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Lotte Arai Resort like?
Lotte Arai Resort is located a short 1-minute walk from Myoko Kogen. Travellers say that this hotel is in a good location.

Reviews

8.2

Very good

9.1/10

Cleanliness

7.9/10

Staff & service

8.4/10

Amenities

8.7/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Poor

Keith, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hanako, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Went with the kids. The hotel offers some classes for us to learn skiing or snowboarding. Stayed couple nights. Great experience. Would go to the same hotel if we ever go to Arai.
Ted, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

This was a great stay. The property was a bit dated and the rooms were older but the amenities were great. It’s not necessarily ski in ski out as you have to walk a bit to the lift. But overall it was a great experience. The hotel had a lot of foreigners that feigned absolute ignorance about the rules of the hotel. What was disappointing at breakfast you see the server telling you use gloves and mask when going to the buffet, and then you see a foreigner completely ignore those rules and uses his grubby hands to touch all the bread to choose one at the middle and toast it. Otherwise the stay was enjoyable.
Christopher, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent place for ski in ski out with a wonderful ski school for children
Cara Yat Chee, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Verified Orbitz guest review

8/10 Very good

Service wasn’t great at front desk as they didn’t explain the facility properly. Marc
Marc, 2-night trip
Verified Hotels.com guest review

8/10 Very good

It was nice except for breakfast which was nasty like McDonald's.
Colm, 1-night family trip
Verified Expedia guest review

6/10 Good

sammy, 4-night trip
Verified Hotels.com guest review