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1 room, 2 adults

Holiday Inn Express & Suites Dallas Northeast - Arboretum, Dallas

2.5-star2.5 stars
11331 West Kingsley Road, Dallas, TX, 75238, United States of America

No-frills hotel in Lake Highlands with indoor pool
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Notes

  • Really a nice property. Definitely not going out of their way to accommodate during Covid…Apr 29, 2020
  • The property felt new and modern and the staff was amazing and friendly!! At first glance…Apr 16, 2020

Holiday Inn Express & Suites Dallas Northeast - Arboretum, Dallas

from $85
  • Standard Room
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, 2 Queen Beds, Non Smoking
  • Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-In Shower)
  • Suite, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)
  • Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

What’s around Holiday Inn Express & Suites Dallas Northeast - Arboretum, Dallas

Landmarks

  • In Lake Highlands
  • Dallas Arboretum and Botanical Garden - 5.5 mi / 8.9 km
  • White Rock Lake - 4.2 mi / 6.7 km
  • Lake Ray Hubbard - 5.6 mi / 9.1 km
  • White Rock Lake Park - 4.4 mi / 7.1 km
  • Plaza Theatre - 4.9 mi / 7.8 km
  • Patty Granville Arts Center - 5 mi / 8.1 km
  • Richland College - 5.3 mi / 8.6 km

Getting around

  • Love Field Airport (DAL) - 24 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 29 min drive
  • Dallas, TX (ADS-Addison) - 18 min drive
  • Terrell, TX (TRL-Terrell Municipal) - 35 min drive
  • Dallas Union Station - 22 min drive
  • Dallas Medical-Market Center Station - 25 min drive

At a glance

Key facts

Hotel size

  • This hotel has 90 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2017
  • Elevator
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe

Holiday Inn Express & Suites Dallas Northeast - Arboretum, Dallas’s small print

Also known as

  • Holiday Inn Express Garland SW NE Dallas Area
  • Express Dallas east Arboretum
  • Holiday Inn Express & Suites Dallas Northeast - Arboretum Hotel
  • Holiday Inn Express & Suites Dallas Northeast - Arboretum Dallas
  • Holiday Express Garland SW NE Dallas Area
  • Holiday Express Garland SW
  • Holiday Inn Express Garland SW NE Dallas Area Hotel
  • Holiday Inn Express SW Dallas Area Hotel
  • Holiday Inn Express SW Dallas Area
  • Holiday Inn Express Dallas Northeast Arboretum Hotel
  • Holiday Inn Express Arboretum Hotel
  • Holiday Inn Express Dallas Northeast Arboretum

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Holiday Inn Express & Suites Dallas Northeast - Arboretum, Dallas

  • Does Holiday Inn Express & Suites Dallas Northeast - Arboretum offer free cancellation for a full refund?
    Yes, Holiday Inn Express & Suites Dallas Northeast - Arboretum does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Holiday Inn Express & Suites Dallas Northeast - Arboretum?
    Yes, there's free self parking.
  • Is there a pool at Holiday Inn Express & Suites Dallas Northeast - Arboretum?
    Yes, there's an indoor pool.
  • Are pets allowed at Holiday Inn Express & Suites Dallas Northeast - Arboretum?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Holiday Inn Express & Suites Dallas Northeast - Arboretum?
    You can check in from 3:00 PM to anytime. Check-out time is 11 AM.
  • Are there restaurants at or near Holiday Inn Express & Suites Dallas Northeast - Arboretum?
    Yes. Nearby restaurants include Whataburger (1.6 mi), White Rock Coffee (2.6 mi), and Alfonso's Italian Restaurant (3.4 mi).

Recent reviews

Superb 9.2 From 329 reviews

Good 6.0
the hotel is located in an industrial area, no restaurants around, orders a delivery pizza for dinner that was ok. the room was beautiful, the beds were clean but the toilet was used( had poop in the bowl) and someone uses a key card and opened our door at 5:15 am! Good thing my husband put the extra lock on the door! So i’m awake now and feeling like we have overstayed our welcome! Checking out right now!!!!!
Nereida, us1 night trip
Good 6.0
This hotel seems fairly new (less than 2 years old), however the facility already shows signs of distress with visible patch work and water stains. Unfortunately the accessibility to this location is not the best and there's not much "life" around this place. I missed the turn as there is no lighted sign indicating the entrance for the facility. The computers were down upon my check in and still not working when I checked out the next morning. The room was nice but not as clean as it should have been. There were hairs in the shower and sink. I don't know who approved the shower design but in my opinion, it's backwards. The shower is a slider door, but only one door slides - the side where you turn on the shower. The other side is bolted to the wall. This is a problem because the towels and towel bar are on that side - so, you're not able to reach out and grab your towel. Bed was comfortable enough because I slept through breakfast. I would not stay here again based on location and lack of room cleanliness.
us1 night business trip
Very Good 8.0
Summary if 2 day stay
I ask for a suite and there was only a couch in the room and it was not that comfortable. The hotel is new so the appearance and cleanliness of the room was great. The breakfast on Saturday was delicious, we didn't like the Sunday breakfast as much. I thought the cost of the room was high since to me it really wasn't a suite.
Debra S., us2 night family trip
Very Good 8.0
Well,it was cold weather when we stay and heater didn't work all way to bathroom only the room,bathroom and shower so cold.
Jesus, us1 night trip
Exceptional 10.0
Business trip to Garland.
Nice place. Breakfast was good.
Chris, us1 night business trip
Very Good 8.0
Very Nice Hotel
Very nice, clean and comfortable hotel. Good breakfast. Nice amenities in the room. The only problem was I booked thru Hotels.com and they couldn’t find my reservation at first but they finally figured it out. The other problem was when I got home, I checked my account and noticed I was charged for the room. It was not easy finding a phone number to contact the actual hotel but when I finally did they realized it was a mistake and they should’ve charged hotels.com and not me so I’m waiting for the charges to be reversed. Other than that, the stay was nice and I’d stay there again.
us1 night trip with friends
Exceptional 10.0
A Superb Weekend Stay!!
The hotel was very nice (attractive) from both the outside view and certainly from within. The staff was very friendly and gave us specific spot-on directions to food places in the area in addition to the brochure she provided us. It was super clean and the newness of the establishment was very obvious. The room itself offered a high-end spa-retreat feel and met all of our needs! Now, if I felt comfortable enough to walk around barefoot, this says a lot! The breakfast was simply delicious-with many options of foods. We will always stay here while in Dallas when in the Garland area!
Terri, us1 night trip
Exceptional 10.0
Clean, friendly and convenient
Really enjoyed our stay at the Holiday Inn, it was close to where we where going. Would recommend it to my family and friends.
Judi, us1 night trip with friends
Exceptional 10.0
The hotel was brand new and really delightful. The only drawback was the location. There were no nice restaurants around. Otherwise it was a delightful stay.
cynthia, us2 night trip with friends
Exceptional 10.0
everything was good . My rooms lights had a lot of flickering in bathroom and the headboard and closet lights flickered . I was bumbed that the pool was in maintenance mode but I understand
Jean, us1 night business trip

Holiday Inn Express & Suites Dallas Northeast - Arboretum, Dallas

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