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Hostal Estrella de Agua

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Basic Double Room, 1 Double Bed, Ensuite, Courtyard Area | Outdoor spa tub
Outdoor spa tub
Outdoor spa tub
Outdoor spa tub
Basic Double Room, 1 Double Bed, Ensuite, Garden View | Terrace/patio

Overview of Hostal Estrella de Agua

Hostal Estrella de Agua

2.0 star property
Hostel with bar/lounge, near Main Square

7.4/10 Good

10 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Bar
  • 24/7 front desk
  • Laundry facilities
Map
Carrera 5 # 6 – 24, Salento, 631020
Main amenities
  • Housekeeping once per stay
  • Spa tub
  • Bar/lounge
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Library
  • Communal living room
  • Front desk safe
  • Microwave in a common area
Feel at home
  • Children stay free
  • Garden
  • Terrace
  • Laundry facilities
  • Limited housekeeping
  • BBQ(s)

Room options

About this area

What's nearby

  • In a national park
  • Cocora Valley - 7 min drive
  • Coffee Park - 101 min drive

Getting around

  • Pereira (PEI-Matecana Intl.) - 37 min drive
  • Armenia (AXM-El Eden) - 38 min drive
  • Cartago (CRC-Santa Ana) - 58 min drive
  • Manizales (MZL-La Nubia) - 85 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Meraki - 3 min walk
  • Betatown - 3 min walk
  • Piccola Italia - 3 min walk
  • Mojiteria - RestoBar - 3 min walk
  • Cumana Bistrot food - 4 min walk

About this property

Hostal Estrella de Agua

A great choice for a stay in Salento, Hostal Estrella de Agua offers an airport shuttle (available 24 hours). You can unwind with a drink at the bar/lounge and the hot tub makes for a relaxing end to the day. Other features include a terrace and a garden.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 7 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 6:00 AM until 1:30 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (1 year old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free Wi-Fi in rooms (speed: 50+ Mbps)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Bar/lounge
  • BBQs
  • Free daily reception
  • Shared microwave
  • Shared fridge
  • Room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Ecotours
  • Hiking/biking trails
  • Horse riding/hire
  • Bike tour information

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Bike hire

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Communal living room
  • Hot tub

Accessibility

  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Sleep well

  • Down duvet
  • Bed sheets provided

Freshen up

  • Shower only
  • Soap
  • Hairdryer (on request)
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 50+ Mbps)

More

  • Housekeeping (once per stay)
  • Local maps

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.
  • Heated pool maintenance fee: COP 100000 per accommodation, per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 150000 per vehicle. Maximum occupancy 4
  • Credit card charges are subject to an extra charge of 5 per cent

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of COP 25000 per pet, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

This property accepts credit cards, debit cards and cash.

Also known as

Hostal Estrella Agua Hostel Salento
Hostal Estrella Agua Hostel
Hostal Estrella Agua Salento
Hostal Estrella Agua
Estrella De Agua Salento
Hostal Estrella de Agua Salento
Hostal Estrella de Agua Hostel/Backpacker accommodation
Hostal Estrella de Agua Hostel/Backpacker accommodation Salento

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Hostal Estrella de Agua?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
How much does it cost to stay at Hostal Estrella de Agua?
As of 7 December 2022, prices found for a 1-night stay for 2 adults at Hostal Estrella de Agua on 9 December 2022 start from €25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are pets allowed at Hostal Estrella de Agua?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of COP 25000 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is an airport shuttle service offered by Hostal Estrella de Agua?
Yes, an airport shuttle is available. The charge is COP 150000 per vehicle.
What are the check-in and check-out times at Hostal Estrella de Agua?
You can check in from 6:00 AM - 1:30 AM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Hostal Estrella de Agua and nearby?
Have fun with on-site activities such as horse riding, mountain biking and hiking. Additional recreation on-site includes ecotours. Relax in the hot tub or enjoy the use of other amenities, which include a picnic area and a garden.
Are there restaurants at or near Hostal Estrella de Agua?
Yes. Nearby restaurants include Piccola Italia (3-min walk), Mojiteria - RestoBar (3-min walk) and Cumana Bistrot food (4-min walk).
What's the area around Hostal Estrella de Agua like?
Hostal Estrella de Agua is in the heart of Salento, a short 2-minute walk from Main Square and 2 minutes' walk from Calle Real.

Overall score and ratings

7.4

Good

8.0/10

Cleanliness

7.0/10

Staff & service

9.0/10

Amenities

7.2/10

Property conditions & facilities

2.0/10

Eco-friendliness

8/10 Very good

Clean and convenient
The hostel staff were welcoming. The hostel is very clean and open. The only issue is that it's very noisy.
Sumi , 3-night trip
Verified Expedia guest review

4/10 Fair

Loud music until 3 am in the morning.
Night clubs are right next to this hotel. You won't be able to rest or sleep here. The clubs put loud reggaeton music until 3 am in the morning and you will feel that right next to you. The staff is not clear about this and they mislead you into believing the contrary. They have overpriced tours for downhill biking be careful with that. Bathroom and room are ok but not great.
Verified Expedia guest review

2/10 Poor

no cumplieron con la reserva y me toco buscar a ul
Maryluz, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excelente Hostal, Recomendado. Es muy limpio, el desayuno buenisimo, al igual que la atencion. Te ofrecen tours y te dan mapa.
FEMARA, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Todo normal.
Nos fue bien, para la zona el precio estaba justo a lo que venia en la habitación. Lo que no me pareció es que en la publicación de la habitación aparecía habitación con baño incluido. y no fue así, nos toco baño compartido. De igual forma dejo una buena puntuación, pero deberían corregir la publicación
Marina, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

6/10 Good

À éviter si possible.
Chambre très petite et humide. Une odeur d'essence autour du patio dû à une station de VTT à l'intérieur de l'hôtel.
Francois, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

HERMOSOS
EXCELENTE LUGAR
Scarlett, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gracias
Maravillloso, la atencion de los chicos en lobby fue ejemplar
Jose Luis, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

El.Hotel Muy Lindo Buena atención. Cuando se hizó la reserva Incluía Desayuno y Parqueadero y finalmente toco pagar por separado. No cumplieron con lo contratado.
Verified Hotels.com guest review