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The Mandrake

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Penthouse Suite | Individually decorated, individually furnished, iron/ironing board
Penthouse Suite | Individually decorated, individually furnished, iron/ironing board
Mandrake Suite | Individually decorated, individually furnished, iron/ironing board
Individually decorated, individually furnished, iron/ironing board
Individually decorated, individually furnished, iron/ironing board

Overview of The Mandrake

VIP Access

The Mandrake

5.0 star property
Luxury hotel with restaurant, connected to a shopping centre, near The British Museum

9.0/10 Superb

192 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
20-21 Newman Street, London, England, W1T 1PG

Guests rated this location 9.1/10 - Wonderful

Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Breakfast available
  • Self parking
  • Room service
  • Room service
  • Spa services
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Lift

Room options

About this area

What's nearby

  • In London City Centre
  • The British Museum - 12 min walk
  • Marble Arch - 22 min walk
  • Big Ben - 28 min walk
  • Buckingham Palace - 28 min walk
  • London Eye - 29 min walk
  • St. Paul's Cathedral - 36 min walk
  • London Palladium Theatre - 2 min drive
  • Russell Square - 3 min drive
  • Piccadilly - 3 min drive
  • Regent's Park - 3 min drive

Getting around

  • London (LCY-London City) - 22 min drive
  • London (LTN-Luton) - 42 min drive
  • Heathrow Airport (LHR) - 45 min drive
  • London (STN-Stansted) - 51 min drive
  • Gatwick Airport (LGW) - 89 min drive
  • Tottenham Court Road Station - 6 min walk
  • London Charing Cross Station - 18 min walk
  • London (QQU-London Euston Train Station) - 20 min walk
  • Goodge Street Underground Station - 6 min walk
  • Tottenham Court Road Underground Station - 6 min walk
  • Oxford Circus Underground Station - 8 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Circolo Popolare - 2 min walk
  • Berners Tavern - 2 min walk
  • Lobby Bar - 2 min walk
  • The Blue Posts - 1 min walk
  • Akoko - 3 min walk
Map

About this property

The Mandrake

Putting you within a 10-minute drive of The British Museum and London Bridge, The Mandrake offers an airport shuttle (available 24 hours) for GBP 150 per vehicle. Guests indulge in body treatments, then grab a bite to eat at the restaurant. Other highlights at this luxurious hotel include 2 bars/lounges, a terrace and a garden. The helpful staff and location get great marks from fellow travellers. The property is only a short walk to public transportation: Goodge Street Underground Station is 6 minutes and Tottenham Court Road Underground Station is 6 minutes.

Languages

Bulgarian, Dutch, English, French, German, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 34 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (1 per room)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 50.00 per day)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 bars/lounges
  • Restaurant
  • Room service (limited hours)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Art gallery on-site
  • Spa services

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Assistive listening devices available

Languages

  • Bulgarian
  • Dutch
  • English
  • French
  • German
  • Hungarian
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Turkish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include body treatments.

Dining

Yopo Restaurant – On-site restaurant.
Yopo Bar – On-site bar. Open daily.
Waeska Bar – On-site bar. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GBP 10.00 to 50.00 per person
  • Airport shuttle service is offered for an extra charge of GBP 150 per vehicle (one way)
  • There is a service fee of 5 per cent

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 60.00 per accommodation, per stay

Parking

  • Self-parking costs GBP 50.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

Mandrake
The Mandrake Hotel
The Mandrake London
The Mandrake Hotel London

Frequently asked questions

Does The Mandrake offer free cancellation for a full refund?
Yes, The Mandrake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Mandrake?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Mandrake?
Yes, pets are welcome, with a limit of 1 per room. There's a charge of GBP 60.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at The Mandrake?
Yes. Self-parking costs GBP 50.00 per day.
Is an airport shuttle service offered by The Mandrake?
Yes, an airport shuttle is available. The charge is GBP 150 per vehicle one way.
What are the check-in and check-out times at The Mandrake?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at The Mandrake and nearby?
The Mandrake has 2 bars and spa services, as well as a garden.
Are there restaurants at or near The Mandrake?
Yes, there's an on-site restaurant, Yopo Restaurant.
What's the area around The Mandrake like?
The Mandrake is a short 6-minute walk from Goodge Street Underground Station and 12 minutes' walk from The British Museum. Travellers say that the area is walkable and good for shopping.

Reviews

9.0

Superb

9.5/10

Cleanliness

9.3/10

Staff & service

8.1/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Paul, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Overpriced, tacky, loud, bad service
Unique and immersive experience? If that means loud music all night, terrible service, small rooms with tacky decor and a broken bathroom door then I would agree. It was not what I was looking for from a ‘luxury’ hotel stay. Book with caution. Live DJ at the weekend and the bar gets packed. They need to decide if they are a hotel or a nightclub. Our room was directly above the DJ booth, despite telling reception that we had booked for a night away from our baby we had to move rooms as it was so loud. We had a tiny bathroom with a sliding door that was wedged open and wouldn’t close. The bar service was not what you would expect from a luxury london hotel, or a Soho bar, they didn’t even wipe the tables. Not worth the money.
Sophie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Paolo, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kirsty, 1-night business trip
Verified Hotels.com guest review

6/10 Good

The Place to Party
Amazing hotel if you’re partying! If you’re looking for a quiet, relaxing stay book elsewhere. We booked to stay over after a wedding and joined their epic Halloween Party which continued until 3am. If we’d have tried to sleep any earlier it would have been impossible as the room 3 window over looks the DJ box. There was also no outside window so no natural light, despite this being advertised as a ‘light room’. It fit the purpose but would not stay again unless we were partying.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Alistair, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful friendly staff everywhere. Fantastic chilled, creative atmosphere, great people, food, drinks and music. Thank you 🙏
Michelle, 1-night trip
Verified Expedia guest review

8/10 Very good

Hip spot with mystique, but price is perhaps a bit hyped unless you really want to take advantage of the cool bar and restaurant scene. Rooms are tiny but quiet (in terms of street noise) and dark which was nice after a long flight—however, you can hear voices easily in the hallways and our neighboring guests were rudely loud and drunk in the wee hours, speaking at very loud volumes in the hallway. Bed was ok, shower was amazing! Shower was probably the best part. Breakfast was ok, nothing memorable and a simple menu but the English breakfast was satisfying. However, the waitress told us the 5 pound orange juice was fresh squeezed but it was absolutely not, it was from concentrate. The front desk staff, porters, and room service staff were very cordial and friendly and we appreciated their service.
Megan, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Was too dark in the entry way.
Ellen L, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

brian, 5-night trip
Verified Hotels.com guest review