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All properties in Tulum, Quintana Roo, Mexico
1 room, 2 adults

Cielo Maya Beach Tulum, Tulum

4-star4 stars
TanKah III, Mza 3, Lot. 36, Tulum, QROO, 77760, Mexico

4-star beachfront hotel with outdoor pool, near Soliman Bay
  • Free cooked-to-order breakfast, free WiFi, and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Superb9.0
  • Had an incredible time--the hotel is small (about 15-20 rooms) but very well kept up. The…Jun 23, 2019
  • The experience here at this resort was nothing but amazing! I seen reviews about the…Jun 18, 2019
101See all 101 Hotels.com reviews
From 98 reviews

TripAdvisor Traveller Rating

Cielo Maya Beach Tulum, Tulum

from $132
  • Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront
  • Junior Suite, 1 King Bed with Sofa bed, Garden Area
  • Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area
  • Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View

What’s around Cielo Maya Beach Tulum, Tulum

Landmarks

  • On the waterfront
  • Soliman Bay - 24 min walk
  • Cenote Manatí - 1 min walk
  • LabnaHa Ecopark Adventures - 2.5 mi / 4.1 km
  • Xel-Há Park - 5.6 mi / 9 km
  • Tulum National Park - 5.9 mi / 9.5 km
  • Tulum Mayan Ruins - 5.9 mi / 9.5 km
  • Xcacel Beach - 7.3 mi / 11.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 98 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 18 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
The front desk is open daily from 7:00 AM - 10:30 PM.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Offsite

  • Area shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Free reception
Things to do
  • On private beach
  • Beach sun loungers
  • Outdoor pool
  • Children's pool
  • Spa services on site
  • Bicycle rentals on site
  • Kayaking on site
  • Snorkeling on site
  • Ecotours nearby
  • Scuba diving nearby
  • Beach umbrellas
  • Pool sun loungers
  • Beach towels
  • Arcade/game room
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Sofa bed
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Premium TV channels
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Onsite venue - This fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Cielo Maya Beach Tulum, Tulum’s small print

Also known as

  • Cielo Maya Tulum
  • Cielo Maya Beach Tulum Hotel
  • Cielo Maya Hotel
  • Cielo Maya

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

    A city tax will be collected at the property upon arrival. The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Airport shuttle service is offered for an extra charge of USD 140 per vehicle (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.0 From 101 reviews

Exceptional 10.0
I LOVE this hotel!
From checkin in to the comfort of the room to the amazing views to the location the location....everything....Perfect....
usRomance trip
Exceptional 10.0
Great Place to Stay!
This place is a cozy paradise! Took my wife to stay here for 5 days and we had a very nice and relaxing time. The place has AC, you are steps from the ocean, private pool, and the best docs with hammocks all around. The food at Cielo Maya and the hotel next door was awesome and the guac as an appetizer was a daily occurrence! Short taxi into downtown Tulum and the staff was super friendly across the board. Wifi was strong the entire time we were there. Highly recommend and want to thank Jorge, Eddie, and all the other staff members for great time.
Nick, usRomance trip
Good 6.0
No hot shower
No hot shower: They don't have hot shower in our room in our last two days. We told them we don't have hot water to shower, and they told us to let the water run for 5-10 min, we tried, but it still doesn't work. Having cold shower for two days are not a very good experience. local area: they do not have any any local to explore near the hotel, only a cenote right next to it.
us2 night romance trip
Exceptional 10.0
The perfect romantic getaway!
Perfect hotel to get away from it all! Beautiful views and excellent staff to accommodate your every need. We will definitely be coming back!
Jennifer, usRomance trip
Very Good 8.0
Relaxing stay in Tulum
The hotel is located a little bit distant from Tulum downtown. It is calm and quiet, for a more relaxing time. The price is more agreeable than other properties in Tulum. The beach is small. The room was big with a view to the see. Comfortable.
Cristina, us2 night family trip

Cielo Maya Beach Tulum, Tulum

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