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1 room, 2 adults

The Carmen Hotel, Naga

4-star4 stars
Penafrancia AvenueNagaCamarines Sur4400Philippines

4-star hotel in Naga with outdoor pool, restaurant
  • Free WiFi and free parking
  • Collect nightsYou can collect® Rewards nights here


Very Good8.2
  • This is a great hotel. Very well managed, clean, great dining room and the service was…Sep 15, 2018
  • Hotel rooms and interior looks old and need maintenance or upgrade. Our room smell not so…Jul 24, 2018
51See all 51 reviews
From 169 reviewsTripAdvisor Traveller Rating

The Carmen Hotel, Naga

from $59
  • Superior Room
  • Deluxe Room
  • Suite

What’s around The Carmen Hotel, Naga


  • Naga Metropolitan Cathedral - 4 min walk
  • SM City Naga - 12 min walk
  • Basilica of Our Lady of Penafrancia - 22 min walk
  • Bicol Medical Center (BMC) - 24 min walk
  • Bato Lake - 25.2 mi / 40.6 km

Getting around

  • Naga (WNP) - 40 min drive
  • Free self parking
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 45 rooms


  • 24-hour check-in
  • Check-out time is noon
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements. This property offers airport shuttle pickup service from Naga Airport (WNP) only. Guests must contact this property at least 2 days in advance to arrange transfers.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available on request) *


  • Free self parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Pool umbrellas
Working away
  • Business center
  • One meeting room
  • Conference center
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • In-room accessibility
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

The Carmen Hotel, Naga’s small print

Also known as

  • Carmen Hotel Naga City
  • Carmen Naga City
  • Carmen Hotel Naga
  • Carmen Naga


Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of PHP 450 per person (approximately)

Airport shuttle service is offered for an extra charge of PHP 1000 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.2 From 51 reviews

The Carmen Hotel, Naga
Very Good8.0
The new hotel in Naga
Food was expensive and not that great. You can improve on it more.
Marie Rose, us1 night trip
The Carmen Hotel, Naga
Very Good8.0
Nice hotel. Very new and clean. Great staff, pool, and breakfast.
A Traveler, us1 night family trip
The Carmen Hotel, Naga
This is a new hotel so be aware that some of the main amenities listed were not available yet. There was no pool yet, no restaurant or bar. I did not ask about the fitness center or the business center, so if you need them, check first if they are ready for use. There was no wifi in my room or the lobby. As it turned out, the staff was supposed to do some set up on the guest’s cellphone in order for the wifi to work, but none of them mentioned anything about it. There was no way for the guests to know this because they did not have any printed information in the room. The shuttle to and from the airport was 500 pesos per trip extra, which was unusual because most hotels in Naga City offer this service for free. You also pay extra for breakfast, again usually free. There were no bathrobes, coffeemaker or minibar in the room as advertised in the hotel listing. The staff was nice and polite, but some of the processes at the front desk were not quite solid yet. If you paid for anything, like breakfast or shuttle service, make sure to keep all your paper receipts. They asked me to pay them again when I checked out. Thankfully I kept the receipts. Somehow they couldn’t tell that I already paid them just by looking at the computer or their paper files. Overall, this hotel is not for the seasoned traveler, at least not yet. Very amateur. Hopefully they get better in the days to come.
Rowena, usFamily trip
The Carmen Hotel, Naga
Amazing Stay in Carmen Hotel
The hotel staff are very accomodating. We enjoyed our stay in this hotel.The hotel is clean and location is ok, very near the Naga Metropolitan Cathedral & the Naga Public Market.
William, ph4 night trip
The Carmen Hotel, Naga
Carmen Hotel is a caring hotel.
The hotel is at a good location with friendly staff's, service was good just that the hotel is at the main street and the traffic noise is kind of bad. Carmen Hotel is value for money overall it's a good hotel to stay but do not expect much on breakfast.
SELVAM, sg4 night trip

See all reviews

The Carmen Hotel, Naga

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