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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

The Carmen Hotel - Adults Only, Playa del Carmen

4.5-star4.5 stars
Calle 8 Norte Manzana 4 #876, Zona Maritima Colonia Centro, Playa del Carmen, QROO, 77710, Mexico

Adults-only beachfront hotel with outdoor pool, near Playa del Carmen Main Beach
  • Free buffet breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Superb9.0
Location
Great location
Vibe
Awesome vibe
Food
Delicious food
Room
Great room
127See all 127 Hotels.com reviews
From 765 reviews

TripAdvisor Traveller Rating

The Carmen Hotel - Adults Only, Playa del Carmen

from $150
  • Reef Suite Partial Ocean View
  • Sunrise Suite Ocean Front
  • Coral Suite Partial Ocean View
  • Reef Suite Ocean View
  • Grand Ocean Front Suite

What’s around The Carmen Hotel - Adults Only, Playa del Carmen

Landmarks

  • In Centro
  • Playa del Carmen Main Beach - 1 min walk
  • Quinta Avenida - 1 min walk
  • Mamitas Beach Club - 8 min walk
  • Playa del Carmen Maritime Terminal - 8 min walk
  • Playacar Golf Club - 35 min walk
  • Punta Esmeralda Beach - 40 min walk
  • 3D Museum of Wonders - 3 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive
  • Onsite parking not available
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 37 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

Other information

  • Smoke-free property
  • Caters to adults only
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Pool umbrellas
  • Free use of nearby fitness center
  • Nightclub
  • Beach towels
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2016
  • Elevator/lift
  • Rooftop terrace
  • Television in common areas
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 50-inch LED TV
  • Netflix
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free international calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Keel - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Deck 5 - This rooftop bar overlooks the ocean and pool. Guests can enjoy drinks at the bar. Open daily.

The Carmen Hotel - Adults Only, Playa del Carmen’s small print

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Also known as

  • Carmen Hotel Playa del Carmen
  • Carmen Hotel
  • Carmen Playa del Carmen

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 19.00 per accommodation, per night

Resort fee inclusions:

  • Breakfast
  • Pool access
  • Health club access
  • Fitness center access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room safe
  • In-room bottled water
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Airport shuttle service is offered for an extra charge of USD 160 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.0 From 127 reviews

The Carmen Hotel - Adults Only, Playa del Carmen
Exceptional10.0
The hotel Carmen
An amazing boutique hotel on the beach and the center of the playa Del Carmen . You will love it . The roof top is really nice too.
dr. delband, us3 night romance trip
The Carmen Hotel - Adults Only, Playa del Carmen
Fair4.0
Would not come back, way below expectations
Hotel beach is very small impossible to use. Hotel front desk very nice but not well informed they send us for a tour in the rain long after it was closed for the day and restaurant they recommend was horrible. Hallways of the hotel smell like fried fish and are ugly. Rooms are ok but in ocean view you room you can’t see ocean from the room you need to stay in the corner of your balcony. Basically facing building next door. At breakfast we were waiting 45 min for eggs with no people in the restaurant.
Katarzyna Zasowska, us3 night romance trip
The Carmen Hotel - Adults Only, Playa del Carmen
Very Good8.0
Fun Boutique Hotel
Nice rooms and staff, pool on the roof was amazing and Carolina our server was great! Cleaning service was not ideal, but the overall stay was nice. Wish the beach had been better.
Kaitlin, us4 night trip with friends
The Carmen Hotel - Adults Only, Playa del Carmen
Exceptional10.0
DREAM
Incredible staff, beautiful hotel, fabulous location,
, usFamily trip
The Carmen Hotel - Adults Only, Playa del Carmen
Exceptional10.0
Hotel Carmen
Little slow to offer drinks at the beach, but after bringing it to the manager’s attention, he fixed it
James, usOther trip

See all reviews

The Carmen Hotel - Adults Only, Playa del Carmen

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