The Malcolm Hotel

Photo gallery for The Malcolm Hotel

Primary image
Outdoor pool, a heated pool
Outdoor pool, a heated pool
Outdoor pool, a heated pool
Balcony

Overview of The Malcolm Hotel

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The Malcolm Hotel

4.0 star property
4-star hotel with outdoor pool, near Canmore Museum and Geoscience Centre

9.2/10 Superb

967 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is $431
Price available on 7/23/2022
Map
321 Spring Creek Drive, Canmore, AB, T1W 2G2
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool and 2 spa tubs
  • Breakfast available
  • Fitness center
  • Free use of bicycles
  • 24-hour business center
  • Conference center
  • Business center
  • 6 meeting rooms
  • Terrace
  • 24-hour front desk
For families
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the riverwalk
  • Canmore Golf and Curling Club - 4 min drive
  • Canmore Caverns - 4 min drive
  • Canmore Nordic Centre Provincial Park - 10 min drive
  • Cross Zee Ranch - 6 min drive
  • Silvertip Golf Course - 7 min drive
  • Stewart Creek Golf Club - 8 min drive
  • Banff National Park - 10 min drive
  • Spray Lakes - 33 min drive
  • Banff National Park Information Centre - 26 min drive
  • Banff Lake Louise Tourism Bureau - 26 min drive

Getting around

  • Calgary International Airport (YYC) - 77 min drive
  • Banff Station - 22 min drive

About this property

The Malcolm Hotel

The Malcolm Hotel puts you within a 15-minute drive of Banff National Park. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include 2 spa tubs, a fitness center, and free bike rentals. Fellow travelers love the pool and comfortable beds.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
This information is provided by our partners.

At a glance

Hotel size

  • 124 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Private dining

Taking the kids

  • Children's games

What to do

  • Hiking/biking trails
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (8800 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free bicycle rentals

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Fitness center
  • An outdoor pool
  • Heated pool
  • 2 spa tubs

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • Estonian
  • Filipino
  • French
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Espresso maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: CAD 200 per accommodation, per stay

Optional extras

  • Breakfast costs between CAD 20 and CAD 30 per person (approximately)
  • Early check-in can be arranged for an extra charge of CAD 20 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 8:00 AM to 10:00 PM
  • Children under 13 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Malcolm Hotel CLIQUE Canmore
Malcolm Hotel CLIQUE
Malcolm CLIQUE Canmore
Malcolm CLIQUE
The Malcolm Hotel By Clique Canmore

Frequently asked questions

Overall score and ratings

9.2

Superb

9.6/10

Cleanliness

9.3/10

Staff & service

9.2/10

Amenities

9.5/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Awesome experience
Everyone was very friendly and helpful at the hotel. The hotel had very good vibes. Was very cozy, warm And yet all the luxuries.
Ajay, 6-night family trip
Verified Hotels.com guest review

2/10 Poor

Robert, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

A little disappointed….
The hotel was amazing. Lovely restaurant, great service. Lousy room due to the lack of a decent bed, giant hole or sleep spot, whatever you want to call it. No balcony, really thought l reserved one , very disappointed. Everything else was great.
Sharon, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Love The Malcolm! The best accommodation in Canmore.
Breanne, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

brandon, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

ken, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Super location
Don, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Upgrade TV to include streaming services
Marian Victoria, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Matthew, 3-night trip
Verified Hotels.com guest review