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All hotels in Isla Holbox, Quintana Roo, Mexico
1 room, 2 adults

Villas HM Palapas del Mar, Isla Holbox

4-star4 stars
Avenida Plutarco Elias S/NIsla HolboxQROO77310Mexico

Isla Holbox beachfront hotel with 2 outdoor pools, restaurant
  • Free buffet breakfast and free WiFi in lobby
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Superb9.0
  • Lovely hotel Nov 26, 2018
  • WiFi didn’t work. Wish there were steps between rooms so less sand in our room. Staff was…Sep 15, 2018
285See all 285 Hotels.com reviews
From 1,401 reviewsTripAdvisor Traveller Rating

Villas HM Palapas del Mar, Isla Holbox

from $160
  • Junior Suite
  • Junior Suite (Single)
  • Junior Suite with private pool: 2 queen beds
  • Junior Suite sea front: 1 king bed
  • Junior Suite sea front and private pool: 2 queen beds
  • Junior Suite Superior: 2 queen beds o 1 king bed
  • Junior Suite Superior sea front: 1 king bed or 2 queen beds

What’s around Villas HM Palapas del Mar, Isla Holbox

Landmarks

  • On the beach
  • Holbox Beach - 3 min walk
  • Main Square - 12 min walk
  • Holbox Church - 12 min walk
  • Punta Mosquito Beach - 15 min walk
  • Passion Island - 39 min walk
  • Yalahau Lagoon - 39 min walk
  • Punta Coco - 42 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46.5 miles/74.8 km
  • Onsite parking not available
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 52 rooms

Arriving/leaving

  • Check-in time 3 PM-4 AM
  • Check-out time is 12:30 PM
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

Other information

  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Pool sun loungers
  • Bicycle rentals on site
  • Fishing on site
  • Scuba diving nearby
  • Beach towels
  • Pool umbrellas
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Year Built 2016
  • Rooftop terrace

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - restaurant.

Villas HM Palapas del Mar, Isla Holbox’s small print

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December
  • Resort fee

Resort fee inclusions:

  • Breakfast
  • Pool access
  • Beach access
  • In-room safe

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 145 per person (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.0 From 285 reviews

Villas HM Palapas del Mar, Isla Holbox
Good6.0
NOT WORTH THE PRICE.
Check-in wasn't really smooth. We arrived a bit early and asked if we could leave our bags until the room was ready, which they allowed, but we saw them checking in others with welcome drinks during the time we were waiting for our room (no welcome drinks for us). We were in a room with a partially private pool, but were unable to use is because the people in the room next to us made it very uncomfortable. When we went to use the main pools they had a ton of mineral corrosion. Just go to the beach. The food was absolute crap! I wouldn't serve it to my dog. All of the breads were hard, and the only thing worth eating was the fruit and/or the made to order eggs. As others have expressed, the waiters had no idea what they were doing. We would ask for something, like more coffee for ex., and they would never come back. You aren't allowed to to take your own alcohol (beer cans from the liquor store) into the lounging area where the chaises and hammocks are, they will come and tell you it's not allowed. Now for the nickel and diming... rental bikes are 60 pesos a day, even though other hotels include them, beachfront massages (that are not really right on the beachfront) are 1500 pesos (and don't expect anything other than a swedish massage). There is a stand ON the beach in front of the hotel with two ladies that do massages starting at 600 pesos (cash only). If you pay for all inclusive, not all alcohol is included. The front desk guy was nice and helpful.
A Traveler, us2 night trip
Villas HM Palapas del Mar, Isla Holbox
Fair4.0
Wouldn't recommend
My friends and I were so excited to stay here, we'd never been and thought the pictures looked so cute. When we arrived the staff was unfriendly and not helpful. Our room was dirty with Urine stains on the toilet and hairs in the bedsheets. The hotel is set back from the Ocean fairly far and our room overlooked a dirt lot next door so even though we had the private pool, it was not beachy or relaxing spending time on the patio. The overall service of the staff was quite bad, we had to make arrangements for our shuttle home multiple times because the front desk staff wouldn't follow through and book it after we had gone and booked it with them. There are no large resorts on the island but this has a very generic all-inclusive type of vibe, which was not what we were looking for. With overall poor food, service and a lack of personality or soul to the stay. There also seems to be an intermittent Sewage tank problem. Our room smelled like sewage for 2 days of our trip. I don't usually write poor reviews but in this case I wish I had an know some of these things about the Palapas because I would have chosen a different hotel to spend my vacation time at. I would strongly not recommend this hotel. There are so many lovely hotels on the island.
Sarah, us4 night trip
Villas HM Palapas del Mar, Isla Holbox
Good6.0
The hotel itself is beautiful and provides a quiet, relaxing, clean place to enjoy and explore Holbox. Most of our issues were in regards to the quality of food and service. Definitely do not do the all inclusive option, enjoy the local restaurants. The rooms however were beautiful, clean, and comfortable.
Justin, us3 night trip
Villas HM Palapas del Mar, Isla Holbox
Exceptional10.0
Gorgeous! Loved everything about this hotel and island. Can’t wait to go back!
Jessica, us2 night trip
Villas HM Palapas del Mar, Isla Holbox
Very Good8.0
Very nice small hotel
excellent location, very nice rooms. The service however is not good
Mark, us4 night romance trip

See all reviews

Villas HM Palapas del Mar, Isla Holbox

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