Royal Hainaut Spa & Resort Hotel

Photo gallery for Royal Hainaut Spa & Resort Hotel

Primary image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, minibar, in-room safe, desk

Overview of Royal Hainaut Spa & Resort Hotel

Royal Hainaut Spa & Resort Hotel

Hotel with 2 restaurants, near Musee des Beaux-Arts

9.2/10 Superb

85 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is $132
Price available on 9/4/2022
Map
6 Place De L'Hôpital Général, Valenciennes, 59300
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Room service
  • Massage/treatment rooms
  • In-room childcare
  • Business center
For families
  • In-room childcare (surcharge)
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • Heart of Valenciennes
  • Pierre Mauroy Stadium - 35 min drive

Getting around

  • Lille (LIL-Lesquin) - 39 min drive
  • Valenciennes Le Poirier Univeriste Station - 6 min drive
  • Valenciennes (XVS-Valenciennes Train Station) - 9 min walk
  • Valenciennes Station - 9 min walk

About this property

Royal Hainaut Spa & Resort Hotel

Hotel in the city center
A terrace, dry cleaning/laundry services, and 2 bars are just a few of the amenities provided at Royal Hainaut Spa & Resort Hotel. Indulge in a massage at Spa by Royal Hainaut, the onsite spa. Enjoy Italian cuisine and more at the two onsite restaurants. In addition to a 24-hour gym and a business center, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), luggage storage, and free newspapers
  • A front desk safe, multilingual staff, and 11 meeting rooms
  • An elevator, massage treatment rooms, and a 24-hour front desk
  • Guest reviews speak well of the pool
Room features
All guestrooms at Royal Hainaut Spa & Resort Hotel offer thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Blackout drapes/curtains and slippers
  • Flat-screen TVs with cable channels
  • Childcare services, electric kettles, and heating

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 79 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking within 164 ft (EUR 24 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 2 restaurants
  • 2 bars/lounges
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Childcare in room (surcharge)

Working away

  • Business center
  • 11 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Roll-in shower

Languages

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Premium bedding

Freshen up

  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Spa by Royal Hainaut has 8 treatment rooms. Services include massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

La Storia - This fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required.
La Galerie - This brasserie specializes in local cuisine and serves lunch and dinner. Reservations are required. Open daily.
L'Atrium Bar Lounge - Onsite lobby lounge. Open daily.
Royal Bar - Onsite bar. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 22 for adults and EUR 9 for children (approximately)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 18 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 30 per pet, per night

Parking

  • Parking is available nearby and costs EUR 24 per day (164 ft away)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

Enhanced food service safety measures are in place.

Policies

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Royal Hainaut Spa Resort Hotel Valenciennes
Royal Hainaut Spa Resort Hotel
Royal Hainaut Spa Valenciennes
Royal Hainaut Spa & Resort
Royal Hainaut Spa & Resort Hotel Hotel
Royal Hainaut Spa & Resort Hotel Valenciennes
Royal Hainaut Spa & Resort Hotel Hotel Valenciennes
Royal Hainaut Spa Resort Hotel Valenciennes
Royal Hainaut Spa Valenciennes
Hotel Royal Hainaut Spa & Resort Hotel Valenciennes
Valenciennes Royal Hainaut Spa & Resort Hotel Hotel
Royal Hainaut Spa & Resort Hotel Valenciennes
Royal Hainaut Spa Resort Hotel
Royal Hainaut Spa
Hotel Royal Hainaut Spa & Resort Hotel
Martin's Hotel Du Hainaut
Royal Hainaut Spa Valenciennes

Frequently asked questions

Does Royal Hainaut Spa & Resort Hotel offer free cancellation for a full refund?
Yes, Royal Hainaut Spa & Resort Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Royal Hainaut Spa & Resort Hotel?
As of Aug 20, 2022, prices found for a 1-night stay for 2 adults at Royal Hainaut Spa & Resort Hotel on Sep 4, 2022 start from $132, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Royal Hainaut Spa & Resort Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Royal Hainaut Spa & Resort Hotel?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Royal Hainaut Spa & Resort Hotel?
Yes, cats and dogs are welcome. There's a charge of EUR 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at Royal Hainaut Spa & Resort Hotel?
You can check in from 4:00 PM - midnight. Check-out time is noon.
What is there to do at Royal Hainaut Spa & Resort Hotel and nearby?
Royal Hainaut Spa & Resort Hotel has 2 bars and a spa, as well as an indoor pool and a 24-hour fitness center.
Are there restaurants at or near Royal Hainaut Spa & Resort Hotel?
Yes, there are 2 onsite restaurants, featuring Italian cuisine. Nearby restaurants include Le Bistrot d'en Face (4-min walk), au petit resto (4-min walk), and L'Othentique (4-min walk).
What's the area around Royal Hainaut Spa & Resort Hotel like?
Royal Hainaut Spa & Resort Hotel is in the heart of Valenciennes, a short 9-minute walk from Valenciennes (XVS-Valenciennes Train Station) and 7 minutes' walk from Valenciennes Town Hall.

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.0/10

Staff & service

9.5/10

Amenities

9.7/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Guy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stunning Hotel
Wow. Amazing hotel.
Chris, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nothing to fault Absolutely lovley
Harvey, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

amazing place!
Wonderful location and service
pascal, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful and relaxing stay
Beautiful hotel and spa. Super pool. Very stylish interior throughout hotel. Very nice room (we stayed in a suite). Lovely food and good service. Would highly recommend and will definitely return.
Hallway downstairs
Front of hotel
Pool
Bar
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Room
It was by far the best room I have ever stayed in. AMAZING!!!!
Chris, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The bedoom was beautiful but draughty from the large windows. Lovely furnishings and design. The pool and spa are fabulous. Overall a fantastic hotel with super facilities and a great destination.
4-night family trip
Verified Expedia guest review

6/10 Good

3rd time not a charm
Third time at Royal Hainault and things have gone a bit off. 2 days with no towels available at the pool. The last night at the hotel our room wasn’t cleaned even after assurances they would clean it. Argumentative bar staff who despite a dry martini on the menu bring you a sea breeze and on the second attempt tell you they’re making the drink their way not the way you asked (light vermouth not 2/3rds). The food is divine and the physical hotel and rooms divine. The service just needs work.
Linda, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

rob, 1-night business trip
Verified Hotels.com guest review