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The Khmer House - Secret Oasis

Photo gallery for The Khmer House - Secret Oasis

Exterior
2 outdoor pools
2 outdoor pools
Terrace/patio
Terrace/patio

Overview of The Khmer House - Secret Oasis

The Khmer House - Secret Oasis

4.0 star property
4-star hotel in Siem Reap with 2 outdoor pools and spa

9.6/10 Exceptional

167 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
Map
Sekla Villa Road, Sangkat Sala Kamreuk, Siem Reap
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Free airport pick-up
  • Pool bar
  • Room service
  • 24-hour business centre
  • Business centre
  • Airport shuttle
  • Area shuttle
For families
  • Rollaway/extra beds
  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Television
  • Garden

Room options

About this area

What's nearby

  • Pub Street - 9 min drive
  • Angkor Wat - 18 min drive

Getting around

  • Siem Reap (REP-Siem Reap Intl.) - 26 min drive
  • Free airport pickup
  • Area shuttle (surcharge)

Restaurants

  • Vitking House 2 - 14 min walk
  • La Kh’Mère Poulart - 15 min walk
  • Haven - 15 min walk
  • Roots Café - 15 min walk
  • Cuisine Wat Damnak - 16 min walk

About this property

The Khmer House - Secret Oasis

A great choice for a stay in Siem Reap, The Khmer House - Secret Oasis features a rooftop terrace and offers an airport shuttle (available on request) for USD 15 per vehicle. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights at this upmarket hotel include 2 outdoor pools, a poolside bar and a terrace. The pool and helpful staff get great marks from fellow travellers.

Languages

English, Japanese, Khmer

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 36 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open Monday - Sunday (6:00 AM - midnight)
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Free airport pick-up from 8:00 AM to 9:00 PM*

Off-site

  • Area shuttle*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Working away

  • 24-hour business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 2 buildings/towers
  • Built in 2017
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 2 outdoor pools
  • Full-service spa

Accessibility

  • Upper floors accessible by stairs only

Languages

  • English
  • Japanese
  • Khmer

Room amenities

Be entertained

  • 43-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony or patio

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Dining

On-site venue – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 15 per vehicle (one-way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast and through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

The Khmer House Secret Oasis
The Khmer House - Secret Oasis Hotel
The Khmer House - Secret Oasis Siem Reap
The Khmer House - Secret Oasis Hotel Siem Reap

Frequently asked questions

Does The Khmer House - Secret Oasis offer free cancellation for a full refund?
Yes, The Khmer House - Secret Oasis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Khmer House - Secret Oasis?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Khmer House - Secret Oasis?
Yes, there are 2 outdoor pools.
Are pets allowed at The Khmer House - Secret Oasis?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Khmer House - Secret Oasis?
Yes, there's free self parking.
Is an airport shuttle service offered by The Khmer House - Secret Oasis?
Yes, a free shuttle from the airport is available from 8:00 AM to 9:00 PM on request.
What are the check-in and check-out times at The Khmer House - Secret Oasis?
You can check in from 2 PM - midnight. Check-out time is noon.
What is there to do at The Khmer House - Secret Oasis and nearby?
The Khmer House - Secret Oasis has 2 outdoor pools and a spa, as well as a garden.
Are there restaurants at or near The Khmer House - Secret Oasis?
Yes, there's an on-site restaurant that offers Asian cuisine. Nearby restaurants include Vitking House 2 (14-min walk).
Does The Khmer House - Secret Oasis have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does The Khmer House - Secret Oasis have any outdoor private spaces?
Yes, every room features a balcony or patio.

Overall score and ratings

9.6

Exceptional

9.7/10

Cleanliness

9.7/10

Staff & service

9.5/10

Amenities

9.6/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Perfect for relaxing
Very welcoming and attentive to guest needs with meals, transportation, laundry and partner agency for spa services. Lovey pool and garden throughout.
Gwen, 2-night trip
Verified Hotels.com guest review

4/10 Fair

The day staff members were not pleasant. Also, they are not very accommodating. My dad was cold at night and we asked for an extra blanket, they said it cost us $5 extra each day. Most hotels would be obliging but not this one. It's just a piece of clothing - they told me it would cost a lot to wash it.
Umamakeswaran, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Very helpful staff!
Kimberley, 2-night family trip
Verified Expedia guest review

8/10 Very good

Good hotel with comfy beds a little out of town but that suited me
C, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The Best Staff on the World.
Mariusz, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff was professional and friendly, helped with all needs including coordination of transportation. Room was a good size, clean, and comfortable. Pool areas are beautiful. Will definitely stay there again!
Ann, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Incredible stay for Anniversary
I give our stay at the Khmer house 10/10. Because of covid 19. There wasn’t many at hotel. So we were upgraded to a better room with pool view. The manager and staff were incredible in being there for every need we had. The 2 pools were very nice to use. The food at the restaurant was delicious authentic Japanese. The Happy hour for cocktails was also nice with dinner! We would definitely stay here again and tell all our friends to stay here.
Simon, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Good stay
Wonderful pools, salt and fresh. Food was ok. For some reason they couldn't do over easy eggs for breakfast. Always came back with "hard" yolks. Everyone extremely pleasant though. A bit far from town and activities. You need a $3 tuktuk each way and a little difficult to find.
Larry, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Recommended
The welcome and stay at the hotel was great. Beautiful pool helpful smiling staff and spacious comfortable room. The location was great in that it was far enough away from the centre to be quiet and a short tuk tuk in (complimentary in and $3 back). Only downside was not being able to walk to restaurants or shops due to the road was incredibly dusty and bumpy and during the rainy season apparently very difficult according to locals. However if I returned I would be very happy to stay here again and would recommend it.
Jacqueline, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review