Staid here many years ago and it was excellent, very disappointing this time and sad to leave the comments below.
-The room wasn't ready on arrival at 2.30pm, room cleaners in the room next to ours sitting chatting on the bed when our room was still to be cleaned.
- Restaurant was closed and not available
- Pool was closed
- Reception was unmanned during check out at 10am.
- We found a box of valuable jewellery in bed side drawer, it appears the room hadn't been checked before we moved in. when we handed it back to reception, they mentioned the previous tenant had called and told them it was there........ disappointedly they didn't check with us and confirmed it had been found.
-The hot water ran out while filling the spa bath.
- Fridge had been turned down and was not cold enough to cool or keep items frozen.
I really hope they can improve as its a great location.