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1 room, 2 adults

Quintessa Hotel Osaka Shinsaibashi, Osaka

3-star3 stars
1-8-21 Higashi Shinsaibashi, Chuo-ku, Osaka, Osaka-fu, 542-0083, Japan

3-star hotel with restaurant, near Shinsaibashi Shopping Arcade
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
Very Good8.2
  • The room is so small and they can’t even provide extra pillow we booked for 4 people and…Jan 2, 2019
  • Convenient location,staff very helpful.,will recommend to my friend.Dec 1, 2018
411See all 411 reviews
From 38 reviews

TripAdvisor Traveller Rating

Quintessa Hotel Osaka Shinsaibashi, Osaka

from $56
  • Standard Single Room, Non Smoking
  • Standard Double Room, Non Smoking
  • Moderate Double Room, Non Smoking
  • Standard Twin Room, Non Smoking
  • Standard Twin Room, Smoking

What’s around Quintessa Hotel Osaka Shinsaibashi, Osaka


  • In Namba
  • Shinsaibashi Shopping Arcade - 4 min walk
  • Amerikamura - 6 min walk
  • Kuromon Ichiba Market - 14 min walk
  • Nipponbashi - 17 min walk
  • Tsutenkaku Tower - 34 min walk
  • Spa World - 38 min walk
  • Kyocera Dome Osaka - 42 min walk

Getting around

  • Osaka (ITM-Itami) - 20 min drive
  • Kobe (UKB) - 45 min drive
  • Osaka (KIX-Kansai Intl.) - 49 min drive
  • Osaka Kitntetsu-Nipponbashi Station - 13 min walk
  • Osaka Namba Station - 16 min walk
  • Namba Station - 18 min walk
  • Nagahoribashi Station - 4 min walk
  • Shinsaibashi Station - 6 min walk
  • Yotsubashi Station - 11 min walk
  • Self parking (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 132 rooms


  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
A scheduled power outage will take place on July 8, 2019 from 12 PM-4 PM. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Safe-deposit box at front desk
  • In-room accessibility
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Slippers
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Daily housekeeping

Quintessa Hotel Osaka Shinsaibashi, Osaka’s small print

Also known as

  • Quintessa Hotel
  • Quintessa Osaka Shinsaibashi


Guests must contact this property in advance to reserve onsite parking. Contact the office using the information on the reservation confirmation received after booking.
Additional fees may apply to children for items such as extra bedding and meals. For more details, please contact the property using the information on the reservation confirmation received after booking.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A city tax will be collected at the property effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000 (under JPY 7,000 for stays on or after June 1, 2019).

Optional extras

Self parking costs JPY 1500 per night

Buffet breakfast is offered for an extra charge of JPY 1300 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.2 From 411 reviews

Quintessa Hotel Osaka Shinsaibashi, Osaka
Poor customer service
Quintessa just opened 9/15/2017 (1 year ago) so everything is very aesthetically appealing. There's a nice walkway leading up to the hotel, a comfortable waiting area in the lobby, and a comfy coffee shop with sofas in the lobby. Everything looks clean and new in the rooms as well. Size wise it's mediocre. Not cramped enough to cause claustrophobia but not a hotel room I would want to lounge around in. The room itself could use more lighting as it is very dim even with all the available lights on. Walls are rather thin. I can hear my neighbors. The main reason I gave this hotel a bad review was the lack of quality customer service. The worker rushed me through check in in a very brisk manner barely stopping to catch a breath. Later on when I came back to ask a different clerk to help me make a dinner reservation I was again treated poorly. The male worker asked the female worker if he could help me. The female did not lift her head up to look me or her coworker in the eye and simply shook her head all while staring down. So the male worker told me NO. The hotel industry is all about hospitality and helping out of town guests (who most likely can not speak Japanese and will need help) enjoy their stay. They were unwilling to help. Keep in mind this was at 7:30pm , there was nobody checking in or out and it was not a busy time.
, us2 night romance trip
Quintessa Hotel Osaka Shinsaibashi, Osaka
Very Good8.0
Good location. New hotel.
Location was good. Clean and new hotel. The only feedback I can highlight was every morning the staff will knock at your door around 9am asking what time they can clean your room which I find it annoying.
, usFamily trip
Quintessa Hotel Osaka Shinsaibashi, Osaka
Very Good8.0
Nice, quiet hotel 5 mins from all the action
Quintessa is a nice hotel to stay at close to Shinsaibashi station. We booked a double room, and while the rooms/bathrooms are quite cramped, they were sufficient enough for our stay since we did not plan on staying in the room much. This location is great, off on a quiet side street but with dozens of restaurants around the corner and a 5 minute walk to the station and all the busy shops. Best part it was a 3 minute walk from Ichiran Ramen. Staff was nice and spoke English well, they were able to check us into our room a little bit early.
Carlo Pierre, usFamily trip
Quintessa Hotel Osaka Shinsaibashi, Osaka
We enjoyed staying in this hotel. Hotel provides a great breakfast selection and good location. Things need to be imporoved is Replaced the 2 in 1 washing machine into a separate washer and dryer. 2 in 1 machine cost us more money and longer time to do our laundry.
Sumelda, usFamily trip
Quintessa Hotel Osaka Shinsaibashi, Osaka
Very Good8.0
Good stay good location.
SANGA, usOther trip

See all reviews

Quintessa Hotel Osaka Shinsaibashi, Osaka

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