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All properties in Chicago, Illinois, United States of America
1 room, 2 adults

Ace Hotel Chicago, Chicago

4-star4 stars
311 North Morgan Street, Chicago, IL, 60607, United States of America, 800-246-8357

4-star hotel with 2 restaurants, near Chicago Riverwalk
  • Free on-the-go breakfast and free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • Was very disappointed that the rooftop bar and Stumptown coffee shop weren't open. Also…Aug 24, 2020
  • Modern hotel with a prime location in Fulton Market. Gym and rooftop bar were great.Jan 26, 2020

Ace Hotel Chicago, Chicago

What’s around Ace Hotel Chicago, Chicago

Landmarks

  • In Near West Side
  • Chicago Riverwalk - 19 min walk
  • University of Illinois Chicago - 23 min walk
  • House of Blues Chicago - 26 min walk
  • Willis Tower - 26 min walk
  • Chicago Theatre - 26 min walk
  • United Center - 29 min walk
  • Grant Park - 31 min walk

Getting around

  • O'Hare Intl. Airport (ORD) - 29 min drive
  • Midway Intl. Airport (MDW) - 25 min drive
  • Chicago, IL (PWK-Chicago Executive) - 37 min drive
  • Chicago, IL (DPA-Dupage) - 50 min drive
  • Rockford, IL (RFD-Greater Rockford) - 89 min drive
  • Chicago Union Station - 22 min walk
  • Chicago Halsted Station - 4 min drive
  • Chicago Van Buren Street Station - 4 min drive
  • Grand Station (Blue Line) - 9 min walk
  • Clinton Station (Green Line) - 12 min walk
  • Ogilvie Transportation Center - 18 min walk

At a glance

Key facts

Hotel size

  • This hotel has 159 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed (dogs only) *

  • 2 per room (up to 25 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking* on site (limited)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free on-the-go breakfast daily
  • 2 restaurants
  • 2 bars/lounges
  • Room service (during limited hours)
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
Facilities
  • Elevator
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path to lift
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Bathrobes
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

City Mouse - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Ace Hotel Chicago, Chicago’s small print

Also known as

  • Ace Hotel Chicago Chicago
  • Ace Hotel Chicago Hotel Chicago
  • Ace Chicago
  • Hotel Ace Hotel Chicago Chicago
  • Chicago Ace Hotel Chicago Hotel
  • Hotel Ace Hotel Chicago
  • Ace Hotel Chicago Chicago
  • Ace Hotel
  • Ace
  • Ace Hotel Chicago Hotel

Policies

Parcel deliveries will be accepted only for guests in house or due to check-in within one week of package arrival. There is a package holding fee of 5 USD per package that will be added to your room charge.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. This property is licensed under an applicable law.Property Registration Number Hotel License

Optional extras

Self parking costs USD 25 per night

Rollaway beds are available for USD 50.00 per day

Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Ace Hotel Chicago, Chicago

  • Does Ace Hotel Chicago offer free cancellation for a full refund?
    Yes, Ace Hotel Chicago does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Ace Hotel Chicago?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Ace Hotel Chicago?
    Yes. Self parking costs USD 25 per night. Parking spots may be limited.
  • Are pets allowed at Ace Hotel Chicago?
    Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 25 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at Ace Hotel Chicago?
    You can check in from 3:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Ace Hotel Chicago?
    Yes, there are 2 onsite restaurants. Nearby restaurants include The Publican (3-min walk), Momotaro (5-min walk), and Formento's (5-min walk).

Recent reviews

Exceptional 9.4 From 342 reviews

Exceptional 10.0
The ACE is always spotless with such great customer service.
Jim, us1 night business trip
Very Good 8.0
Great location close to fantastic restaurants!
The service we received from the moment we got in was good. The room was a good size and laid out well. This just a matter of preference but the bed was a little too firm for us. And, at no fault of the hotel, the construction noise outside our room made it difficult to sleep in the morning. We didn't get a chance to try the restaurant, bar or coffee shop next door. We chose the hotel because of it's location and proximity to some fantastic restaurants. Overall, it was a great choice for us!
Melissa, us3 night trip
Good 6.0
Service was very good. Room was industrial, functional. Water pressure in shower could be improved. Loved the Stumptown roaster in lobby.
Eugene, us3 night business trip
Exceptional 10.0
Go Blackhawks
Front desk staff was great and room was very clean and comfortable
Daren, us1 night family trip
Exceptional 10.0
Trendy but not pretentious
Great hotel in a central location. Thanks
Vanessa, us3 night trip
Exceptional 10.0
Our Go To Hotel in Chicago
This is our third stay here and I love everything about this hotel - the location, design, comfort, service, bar, restaurant. It's all perfect. The Ace Hotel is our first choice when we visit Chicago.
Jan, us1 night trip
Exceptional 10.0
Thoughtful amenities for a super stay!
We had a fabulous stay at the Ace Hotel Chicago. They were able to arrange an early check in for our friend who was arriving from London. They put out special birthday treat package for our celebration when I let them know we were gathering for this occasion. The staff was so nice, we loved the location, and enjoyed breakfast at City Mouse in the AM. Super stay!
Megan, us1 night family trip
Exceptional 10.0
Excellent!
This was our second time at an Ace Hotel , and it met and exceeded all expectations. We booked a large room and it was huge and as a corner room very private. Service was excellent, and they gave us an early check-in and late checkout. We will definitely return.
Jerri, us3 night trip
Exceptional 10.0
Al Ace’s!
First time stay in Chicago and the Ace Hotel did not disappoint. It’s so unique and Everything you need is within walking distance.
Victor, us4 night trip with friends
Exceptional 10.0
Very Accommodating Staff
I was looking for microwave to heat up leftover pizza but the kitchen has a policy of no heating outside food. After checking 3 locations, the concierge was able to locate another microwave and guest services hand delivered to my room. They did not give on my request and I applaud their dedication.
Bernard, us1 night business trip

Ace Hotel Chicago, Chicago

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