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Krystal Grand Suites Insurgentes

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In-room safe, individually furnished, desk, laptop workspace
In-room safe, individually furnished, desk, laptop workspace
Junior Suite | In-room safe, individually furnished, desk, laptop workspace
In-room safe, individually furnished, desk, laptop workspace
In-room safe, individually furnished, desk, laptop workspace

Overview of Krystal Grand Suites Insurgentes

VIP Access

Krystal Grand Suites Insurgentes

4.0 star property
4-star hotel with restaurant, near Manacar Tower

8.8/10 Fabulous

1,001 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
  • Kitchenette
The price is $80
Price available on 12/25/2022
Map
Insurgentes Sur #1991, Col Guadalupe Inn Del Alvaro Obregon, Mexico City, CDMX, 1020

Room options

About this area

What's nearby

  • In Alvaro Obregon
  • Frida Kahlo House Museum - 12 min drive
  • World Trade Center Mexico City - 21 min drive
  • Centro Comercial Perisur - 16 min drive
  • Estadio Azteca - 27 min drive
  • Parque Zoologico de Chapultepec - 30 min drive
  • Castillo de Chapultepec - 31 min drive
  • Auditorio Nacional - 28 min drive
  • The Angel of Independence Monument - 35 min drive
  • Plaza Garibaldi - 12 min drive
  • Chapultepec Park - 28 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 13 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 71 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 89 min drive
  • Mexico City Buenavista Station - 11 min drive
  • Mexico City Fortuna Station - 16 min drive
  • Tlalnepantla de Baz Station - 21 min drive
  • Miguel Angel de Quevedo Station - 12 min walk
  • Viveros Station - 16 min walk
  • Barranca del Muerto Station - 18 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Hunan - 3 min walk
  • El Rincón de la Lechuza - 4 min walk
  • 50 Friends - 6 min walk
  • Puerto Madero - 6 min walk
  • Bistrot Mosaico - 6 min walk

About this property

Krystal Grand Suites Insurgentes

Krystal Grand Suites Insurgentes offers an airport shuttle (available 24 hours) for MXN 350 per vehicle one-way. The restaurant is the perfect spot for a bite to eat, and after visiting the 24-hour fitness center for a workout, you can unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include a snack bar/deli and a terrace. Fellow travelers love the helpful staff and location. The property is just a short walk to public transportation: Miguel Angel de Quevedo Station is 12 minutes away.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
On-site PCR COVID-19 testing is available for a MXN 1392 fee, and antigen/rapid COVID-19 testing is available for a MXN 812 fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 150 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 12:30 AM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • The antigen departure testing fee for COVID-19 is waived for US citizens (up to 2 guests per booking) staying 3 nights or more.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 33 lbs)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite valet parking (MXN 185 per night)
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Working away

  • Business center
  • 3 meeting rooms
  • Coworking spaces
  • Conference space (70 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Hand-held showerheads
  • Portable shower seat
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Partially open bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge
  • Microwave
  • Kitchenette
  • Free bottled water
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of MXN 265 per person (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 350 per vehicle (one-way)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 600 per pet, per day

Parking

  • Covered valet parking costs MXN 185 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

On-site PCR COVID-19 testing is available for a MXN 1392 fee, and antigen/rapid COVID-19 testing is available for a MXN 812 fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Krystal Grand Insurgentes Sur Hotel Mexico City
Krystal Grand Insurgentes Sur Hotel
Krystal Grand Insurgentes Sur Mexico City
Krystal Insurgentes Sur Hotel
Krystal Suites Insurgentes
Krystal Grand Insurgentes Sur
Krystal Grand Suites Insurgentes Hotel
Krystal Grand Suites Insurgentes Mexico City
Krystal Grand Suites Insurgentes Hotel Mexico City

Frequently asked questions

Does Krystal Grand Suites Insurgentes offer free cancellation for a full refund?
Yes, Krystal Grand Suites Insurgentes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Krystal Grand Suites Insurgentes?
As of Nov 30, 2022, prices found for a 1-night stay for 2 adults at Krystal Grand Suites Insurgentes on Dec 25, 2022 start from $80, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Krystal Grand Suites Insurgentes?
This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Are pets allowed at Krystal Grand Suites Insurgentes?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 33 lbs per pet. There's a charge of MXN 600 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Krystal Grand Suites Insurgentes?
Yes. Valet parking costs MXN 185 per night.
Is airport shuttle service offered by Krystal Grand Suites Insurgentes?
Yes, an airport shuttle is available. The charge is MXN 350 per vehicle one-way.
What are the check-in and check-out times at Krystal Grand Suites Insurgentes?
You can check in from 3:00 PM - 12:30 AM. Check-out time is noon.
What is there to do at Krystal Grand Suites Insurgentes and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Krystal Grand Suites Insurgentes?
Yes, there's an onsite restaurant. Nearby restaurants include El Rincón de la Lechuza (4-min walk), 50 Friends (6-min walk), and Puerto Madero (6-min walk).
Does Krystal Grand Suites Insurgentes have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a microwave, cookware, and a coffee maker.
What's the area around Krystal Grand Suites Insurgentes like?
Krystal Grand Suites Insurgentes is in Alvaro Obregon, a short 18-minute walk from Museo Casa Estudio Diego Rivera y Frida Kahlo and 19 minutes' walk from Insurgentes Theater. Travelers say that the hotel is in a great location.

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

8.8/10

Staff & service

8.7/10

Amenities

9.1/10

Property conditions & facilities

8.9/10

Eco-friendliness

8/10 Very Good

Good, but much left to be desired
The room was clean, facilities were generally nice. Room seemed to be much smaller than I was expecting. Maid service never brought in new towels. Wifi would cut out often. Location seemed pretty safe, but there wasn't a lot of nightlife options nearby.
Dominic, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excelent
Excelent service. Very big room.
Rafael, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excelent service
Gladys A, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tawana, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Rodrigo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

R Zirahuen, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jose Luis, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Family vacation
The hotel is in a great area, but reception personal can be a bit more friendly. Room was dirty when we check in, once notice about this they sent someone to clean it. Rooms are nice, but depending where you are placed you could still hear the noise coming out of the street and other rooms; definitely if you are a light sleeper stay somewhere else cuz you won’t sleep in peace with all that noise filtering (I was staying in the 5th floor so that tells you that altitude didn’t help with the noise.) needs to upgrade their bed mattress they were super uncomfortable. Like I said at the beginning the best part of this hotel was its location close to everything and safe.
Lizbeth, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

William, 4-night trip
Verified Expedia guest review

4/10 Fair

The Location
Rene, 4-night romance trip
Verified Expedia guest review