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All properties in Southbank, Victoria, Australia
1 room, 2 adults

Serviced Apartments Melbourne - Platinum, Southbank

4-star4 stars
45 Clarke Street, Southbank, VIC, 3006, Australia, 800-491-6126

Upscale apartment with kitchen, near Melbourne Convention and Exhibition Centre
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Very Good8.0
  • Just horrible 2 elevator weren’t working my 3 year old and I tried for 20 mint to get to…Jan 10, 2019
  • Excellent location. Great views of the city and the suburbs.Nov 21, 2018
597See all 597 Hotels.com reviews
From 62 reviews

TripAdvisor Traveller Rating

Serviced Apartments Melbourne - Platinum, Southbank

More Info: 866-539-8117

  • Executive Two Bedroom Two Bathroom Apartment
  • Deluxe Two Bedroom Two Bathroom en Suite
  • Premier Two Bedroom Apartment
  • Three Bedroom Penthouse
  • Four Bedroom Penthouse
  • Apartment, City View

What’s around Serviced Apartments Melbourne - Platinum, Southbank

Landmarks

  • In Melbourne Central Business District
  • Melbourne Convention and Exhibition Centre - 8 min walk
  • Eureka Tower - 12 min walk
  • SEA LIFE Melbourne - 12 min walk
  • Melbourne Arts Centre - 16 min walk
  • National Gallery of Victoria - 17 min walk
  • Federation Square - 19 min walk
  • Bourke Street Mall - 22 min walk

Getting around

  • Melbourne, VIC (MEB-Essendon) - 22 min drive
  • Melbourne, VIC (MEL-Tullamarine) - 27 min drive
  • Melbourne, VIC (AVV-Avalon) - 39 min drive
  • Southern Cross Station - 17 min walk
  • Flinders Street Station - 17 min walk
  • Spotswood Station - 8 min drive
  • Melbourne Central Station - 28 min walk
  • Flagstaff Station - 28 min walk

At a glance

Key facts

Size

  • 43 apartments
  • Arranged over 52 floors

Arriving/leaving

  • Check-in time 2 PM-11 PM
  • Check-out time is 10 AM
There is no front desk at this property. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation.

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

Transportation

Parking

  • Self parking (limited) *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Working away
  • One meeting room
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2016
  • Elevator/lift
Accessibility
  • Wheelchair accessible
Languages Spoken
  • English

In the apartment

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Premium bedding
Things to enjoy
  • Separate dining area
  • Separate living room
  • Separate sitting area
  • Furnished balcony
Freshen up
  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch flat-screen TV
  • Digital TV channels
Stay connected
  • Desk
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher

Serviced Apartments Melbourne - Platinum, Southbank’s small print

Also known as

  • Serviced Apartments Melbourne Apartment
  • Serviced Apartments Melbourne Southbank
  • Serviced Apartments Melbourne Platinum Apartment
  • Serviced Apartments Platinum Apartment
  • Serviced Apartments Melbourne Platinum
  • Serviced Apartments Platinum
  • Serviced Apartments Melbourne

Policies

Guests must contact this hotel in advance to reserve a parking space. Contact the office using the information on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

    A city tax will be collected at the property upon arrival. The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. For more details, please contact the property using the information on the reservation confirmation received after booking.

Deposit: AUD 300.00 per stay

Optional extras

Late check-in between 7 PM and midnight can be arranged for an extra charge of AUD 99

Self parking costs AUD 25.00 per day

Rollaway beds are available for AUD 50 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.0 From 597 reviews

Fair 4.0
Disappointed.
Disappointed.
Ms. Disappointed., us2 night trip
Very Good 8.0
What a view!
Great view and location is not bad but you do have to walk some for a good restaurant. Small bedrooms with no bureau to unpack suitcase but workable. Had to pay a bond for keys as we would be checking in late.
Karen, us2 night family trip
Very Good 8.0
Great Apartment, Poor Customer Service
The apartment was fantastic and the location was close to the casino complex and to the central part of the city, which was great. The issue I had was that I made a reservation for 4 people / 6 nights and was only given 1 key/fob despite the fact that the e-mail I received from the Mgmt said I would receive 2 keys/fobs when I checked in and that if I didn't return both of them, I would be fined $100. I sent an e-mail to the Mgmt asking for a second key/fob and they responded that they would leave it in the mailbox the following morning. Nothing was left in the mailbox the following day and I wrote to the Mgmt again. They did not respond and never left the second key/fob the entire week. On the last day, they sent an e-mail saying that they gave me two keys and I needed to return both of them. When I told them they never gave me the second key that they promised and they ignored my e-mail, they responded by saying "Please don't worry about the other key. There are apartments that have only one key." So, they lied and then ignored me and then sent automated e-mails stating that I would be fined if I didn't return both keys/fobs and then they told me not to worry about the e-mail or the fact that they did not give me the second key/fob that they promised. Horrible customer service. Please note that to get into the building, go in/out of the gym, go to the pool and to get in/out of your apt, you need a key/fob, so we had to coordinate doing all of this together for 6 days.
Tara, usFamily trip
Exceptional 10.0
Super City stay
Great place in the heart of the city. Only issue there wasn't a bag storage option after check out
us3 night business trip
Very Good 8.0
Happy overall but not impressed
Booked an apartment for me, my little daughter, my mum and aunty for a short break in Melbourne. Mum and aunty were so impressed with the place. We stayed on level 36 so we could see the entire city from up high. The place was clean and comfortable, basic necessities were provided. However, the apartment was different to the one we saw on hotels.com, on the app mentioned we booked for a 95m2 one but the real one was not even up to 70m2. Also swimming pool was under maintenance during the time we stayed but there was no information provided prior so we couldn't enjoy their facilities. We have a little baby on a pram so we needed to use the lift near the entrance every time we went in and out but it was mostly out of service. There was a lady at the reception but she wasn't helpful at all and was annoyed when we asked for help. And the most annoying thing was getting and returning the keys. Had to cross the road on the opposite side.
KIEU THAO, auFamily trip

Serviced Apartments Melbourne - Platinum, Southbank

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