The Hera Hotel Sapanca

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BALKONLU CONNECTION SUIT | Minibar, in-room safe, desk, free WiFi
BALKONLU JAKUZILI KING SUITE | Living area | LCD TV
BALKONLU JAKUZILI QUEEN SUITE | Minibar, in-room safe, desk, free WiFi
BALKONLU 1+1 DELUXE | Living area | LCD TV

Overview of The Hera Hotel Sapanca

The Hera Hotel Sapanca

4.0 star property
4-star hotel in Sapanca with spa and outdoor pool

7.0/10 Good

39 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bar
Map
Çayiçi Mahallesi, Izmit Cd. No. 44, Sapanca, Sakarya, 54600
Main amenities
  • Daily housekeeping
  • Restaurants and pool bar
  • Full-service spa
  • Indoor pool and outdoor pool
  • Fitness centre
  • Children's pool
  • 24-hour room service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
For families
  • Children's pool
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Lift

Choose dates to view prices

About this area

Getting around

  • Izmit (KCO-Cengız Topel) - 19 min drive
  • Kirkpinar Station - 6 min drive
  • Arifiye Station - 12 min drive
  • Sapanca Station - 20 min walk

About this property

The Hera Hotel Sapanca

4-star hotel
At The Hera Hotel Sapanca, you can look forward to a poolside bar, a terrace and a garden. Treat yourself to a massage at The Hera Hotel Sapanca Spa, the on-site spa. Be sure to enjoy Turkish cuisine at the on-site restaurant. Free in-room WiFi and a fitness centre are available to all guests.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Coffee/tea in the lobby, a front desk safe and a 24-hour front desk
  • A lift, luggage storage and concierge services
Room features
All guest rooms at The Hera Hotel Sapanca boast comforts, such as 24-hour room service and air conditioning, as well as amenities, such as complimentary wireless Internet access and safes.
More conveniences in all rooms include:
  • Showers, free toiletries and hairdryers
  • LCD TVs with satellite channels
  • Daily housekeeping, desks and phones

Languages

Arabic, English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe Tourism Certification Program (Turkey)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 52 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children's pool

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Full-service spa

Accessibility

  • Lift
  • In-room accessibility

Languages

  • Arabic
  • English

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Hera Hotel Sapanca Spa. Services include massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily.

Dining

On-site venue – This restaurant specialises in Turkish cuisine and serves breakfast, lunch and dinner.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certification Program (Turkey) guidelines.

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

The Hera Hotel Sapanca Hotel
The Hera Hotel Sapanca Sapanca
The Hera Sapanca by Onis Hotel
The Hera Hotel Sapanca Hotel Sapanca

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at The Hera Hotel Sapanca?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Hera Hotel Sapanca?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at The Hera Hotel Sapanca?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Hera Hotel Sapanca?
Yes, there's free self parking.
What are the check-in and check-out times at The Hera Hotel Sapanca?
You can check in starting at 2 PM. Check-out time is noon.
What is there to do at The Hera Hotel Sapanca and nearby?
The Hera Hotel Sapanca has a spa and an outdoor pool, as well as a Turkish bath and a garden.
Are there restaurants at or near The Hera Hotel Sapanca?
Yes, there's an on-site restaurant that offers Turkish cuisine. Nearby restaurants include Ugurlu Dukkan (2.4 mi), Sapanca Lezzet Bahcesi (2.4 mi) and Matranc Cafe Ve Restaurant (2.6 mi).
What's the area around The Hera Hotel Sapanca like?
The Hera Hotel Sapanca is a short 12-minute walk from Yeni Mosque and 19 minutes' walk from Sapanca Lake Park.

Overall score and ratings

7.0

Good

6.2/10

Cleanliness

7.5/10

Staff & service

4.0/10

Amenities

6.5/10

Property conditions & facilities

7.6/10

Eco-friendliness

8/10 Very good

جيد ولكن
الفندق جيد بشكل عام ، الحمام فيه ريحة سيئة للغاية ، الفطور كان متواضع ، المسبح جيد
1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

The hotel wasn’t clean and should not rating as a 4 stars hotel. The toilet was not clean at all and the tolls was dirty. It was the worst hotel I have booked in my life so I booked another hotel in the same day although the refused to refund me for the 2 nights I booked
2-night family trip
Verified Expedia guest review

4/10 Fair

Hotel is not 4 stars hotel.
Hotel is a small hotel with no lift and very high stairs.breakfast food and resturant location and cleanless is not good . It is located in a bussy place where no psrking available for your car. Aircondition is weak. Overall does not deserve to be 4 stars hotel. May be one star.
abdulrahman, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel in the middle of sapanca
Nice hotel but breakfast was very poor Near the lake
1-night trip
Verified Expedia guest review

6/10 Good

1-night business trip
Verified Hotels.com guest review

6/10 Good

Aircondetion is not working properly.And bathroom is very old and taowles is old . And TV channel is stopped when the World Cup maches start it’s seams hotel not pay for TV World Cup.
KHALED, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Güzel bir otel. Personel guleryuzlu ve nazik. Teşekkürler.
BURHAN BURAK, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Ebru, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Düzelmesi gerekenler
Genel olarak Hotel epey temiz odalar genişti. Check-in esnasında resepsiyondaki personeller çok yardım severdi. Hotel sahibi pek örnek davranışlarda bulunmadı ve bu beni ve eşimi çok rahatsız etti. Ayrıca spada çalışan Taylandlı personeller Hotele gelen müşterilere nasıl davranacaklarınıda öğrenmeli, masaj bittikten sonra nezaket gösterek ''Thank you'' deyip odadan dışarı çıktığımda, kendi aralarında beni taklit ederek alay etmelerini çok ama çok yadırgadım. Ertesi günde spaya gidecektim ama bu davranış yüzünden vaz geçtim.
Sena, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Tercih edilebilir bir otel :)
Enes, 1-night trip
Verified Hotels.com guest review