Mildom Premium Hotel

Photo gallery for Mildom Premium Hotel

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Deluxe Double or Twin Room | Minibar, in-room safe, individually decorated, individually furnished
Family Room | Minibar, in-room safe, individually decorated, individually furnished
Deluxe Double or Twin Room | Minibar, in-room safe, individually decorated, individually furnished
Economy Double Room | Minibar, in-room safe, individually decorated, individually furnished

Overview of Mildom Premium Hotel

Mildom Premium Hotel

3.5 star property
3.5-star hotel in Almaty with restaurant and bar/lounge

3 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Bar
Map
128 Bogenbai Batyr Street, Almaty, 50000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Microwave in a common area
  • Water dispenser
For families
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Medeu District

Getting around

  • Almaty (ALA-Almaty Intl.) - 30 min drive
  • Almaty Station - 13 min drive
  • Almaly - 6 min walk
  • Airport shuttle (surcharge)

About this property

Mildom Premium Hotel

3.5-star hotel in the heart of Medeu District
At Mildom Premium Hotel, you can look forward to a round-trip airport shuttle, a terrace and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
Additional perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), smoke-free property and a water dispenser
  • A 24-hour front desk, luggage storage and multilingual staff
Room features
All guest rooms at Mildom Premium Hotel have comforts, such as Laptop workspace and air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and free toiletries
  • 55-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 39 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Free secured, uncovered on-site self-parking
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Shared microwave
  • Room service
  • Water dispenser

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Languages

  • English
  • Russian

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of KZT 1500 per person (approximately)
  • Airport shuttle service is offered for an extra charge of KZT 5000 per vehicle (one-way. Maximum occupancy 3)

Children & extra beds

  • Rollaway beds are available for KZT 5000 per day

Parking

  • Guests must contact this property in advance to reserve on-site parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

This property does not have lifts.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Mildom Premium Hotel Almaty
Mildom Premium Almaty
Mildom Premium
Mildom Premium Hotel Hotel
Mildom Premium Hotel Almaty
Mildom Premium Hotel Hotel Almaty

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Mildom Premium Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mildom Premium Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Mildom Premium Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Mildom Premium Hotel?
Yes, an airport shuttle is available. The charge is KZT 5000 per vehicle one-way.
What are the check-in and check-out times at Mildom Premium Hotel?
You can check in from 2:00 PM - anytime. Check-out time is noon.
Is there an on-site casino at Mildom Premium Hotel?
No, this hotel doesn't have a casino, but Casino Zodiak (20-min drive) is nearby.
What is there to do at Mildom Premium Hotel and nearby?
Mildom Premium Hotel has a garden.
Are there restaurants at or near Mildom Premium Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include entrecôte (3-min walk), Butler Tearoom (5-min walk) and Pomodoro (5-min walk).
What's the area around Mildom Premium Hotel like?
Mildom Premium Hotel is in Medeu District, a short 6-minute walk from Almaly and 8 minutes' walk from Zenkov Cathedral.

Overall score and ratings

3.4

3.3/10

Cleanliness

4.7/10

Staff & service

4.7/10

Property conditions & facilities

2/10 Poor

Shukhrat, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Отель, в котором я больше не остановлюсь.
1. Номер был не готов, с учётом того что за номер было оплачено за ранее, мы приехали в 14:30. Пришлось ждать ещё пол часа, пока будут убирать номер. 2. Номер был очень холодным а одеяло (какое-то короткое) было тоненьким. Хорошо что потом принесли другое, после того как мы попросили. 3. Полотенце какое-то слишком застиранное и имело странный вид, как будто его тупо сложили то что осталось от предыдущих гостей. А теперь про завтрак. Это конечно отдельная тема. Еда была не свежей, скудный выбор. Картошка и куриные то ли бедра то ли окорочка были очень жёсткими и видно было что им дня два как минимум. На следующий день эта же еда. На вопрос это когда было приготовлено, нам сказали вчера, хотя вчера мы его же и ели. Только супы были свежими.
Adilet, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Неожиданно...
Отличный персонал и район. Завтраки хорошие, компактные, сытные. Заселили в корпус где шел ремонт. Пыльно, пахло краской. Окна грязные, туалетную бумагу мне забыли положить. Ночью было особенно весело. Горничная затеяла уборку в 02:00 часа ночи в номере напротив. После 2-х замечаний ее успокоили к 03:00 ночи или утра. На следующий день меня переселили в другой корпус (не премиум). Там тек кран у раковины и шумел бачок унитаза. Пришлось перекрывать воду на ночь. Увы, но больше никогда в этом отеле не остановлюсь. Если бы не усталость после перелета и отсутствие сна в первый день более 24 часов, то поругался бы и уехал в другой отель.
Vladimir, 2-night business trip
Verified Hotels.com guest review