All properties in Santiago de Cuba, Santiago de Cuba, Cuba

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Las Americas

Photo gallery for Las Americas

Outdoor pool
View from room
Standard Double Room | Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Las Americas

Las Americas

2.5 star property
Santiago de Cuba hotel with spa and outdoor pool

7.4/10 Good

42 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Internet access
  • Air conditioning
  • Connecting rooms available
Map
Avenida de las Americas y General Cebrec, Santiago de Cuba, Santiago de Cuba, 90100

Guests rated this location 7.3/10 - Good

Main amenities
  • 24-hour front desk
  • Air conditioning
  • Coffee shop/cafe
  • Front-desk safe
  • Full-service spa
  • Garden
  • Internet in the lobby
  • Nightclub
  • Outdoor pool
  • Pool bar
  • Restaurant and bar/lounge
  • WiFi in the lobby
For families
  • Connecting/adjoining rooms available
  • Elevator
  • Garden
  • Laundry service
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • Heart of Santiago de Cuba

Getting around

  • Santiago de Cuba Railway Station - 4 min drive
Map

About this property

Las Americas

A great choice for a stay in Santiago de Cuba, Las Americas features a nightclub. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights include an outdoor pool, a poolside bar, and a garden.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
This information is provided by our partners.

At a glance

Hotel size

  • 70 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from noon - 7:00 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Service animals welcome

Internet

  • WiFi and wired Internet access in public areas*

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Poolside bar

What to do

  • Shopping

Services

  • 24-hour front desk
  • Laundry service
  • Tour/ticket assistance

Facilities

  • An outdoor pool
  • Built in 1975
  • Full-service spa
  • Garden
  • Nightclub
  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Cable TV channels
  • Television

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Phone

More

  • Connecting/adjoining rooms available
  • In-room safe
  • Limited housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and massages. The spa is open daily.

Fees & policies

Optional extras

  • WiFi is available in public areas for an extra charge
  • Wired Internet access is available in public areas for USD 1.00 per hour (rates may vary)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff.

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site. </p><p>This property accepts cash.</p>

Also known as

Las Americas Hotel Santiago
Las Americas Santiago
Las Americas Hotel Santiago de Cuba
Las Americas Santiago de Cuba
Las Americas Hotel
Las Americas Santiago de Cuba
Las Americas Hotel Santiago de Cuba

Frequently asked questions

Does Las Americas offer free cancellation for a full refund?
Yes, Las Americas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Las Americas?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Las Americas?
Yes, there's an outdoor pool.
Is parking offered on site at Las Americas?
Yes, there's free self parking.
What are the check-in and check-out times at Las Americas?
You can check in from noon - 7:00 PM. Check-out time is noon.
What is there to do at Las Americas and nearby?
Las Americas has a nightclub and a spa, as well as an outdoor pool and a garden.
Are there restaurants at or near Las Americas?
Yes, there's an onsite restaurant.
What's the area around Las Americas like?
Las Americas is in the heart of Santiago de Cuba, a short 20-minute walk from Abel Santamaria Park and 18 minutes' walk from Moncada Barracks.

Reviews

7.4

Good

7.5/10

Cleanliness

7.4/10

Staff & service

6.9/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Poor

Towels !!!!!!!!!!!!!!!!!!!!
The Stay was very nice up until we checked out and the reception told us there was a towel missing out of the room. She was adamant that we had taken this and the case was the towel was never put in the room in the first instance. The hotel charges us 10 CUC which is about £8.00. It was not about the money but the fact that the hotel accused us of stealing a towel this completely spoilt our entire stay
Rolando, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Inconvenient location
Very inconvenient hotel. A good 25 minutes walk from the centre of Santiago
Philip, 2-night trip
Verified Hotels.com guest review

6/10 Good

Has a pool - but no other reason to stay here
This hotel has a swimming pool - the only hotel in Santiago de Cuba that does (I think). Thats why I stayed there. In Cuba's heat it was refreshing. But you have a sacrifice a lot and lower your expectations about everything else about this hotel.
Philip, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Good for the price. First room was bad but next day the moved me to a better one
3-night family trip
Verified Expedia guest review

8/10 Very Good

They should get regular laptop outlets in the rooms. I was unable to charge my laptop as only 2 prong outlets were available.
Josh, 2-night family trip
Verified Orbitz guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

6/10 Good

11-night trip
Verified Expedia guest review

4/10 Fair

Good location, but everything else was disappointing!
Jack, 7-night trip with friends
Verified Expedia guest review

6/10 Good

Angel, 6-night trip
Verified Hotels.com guest review

8/10 Very Good

Dayris, 3-night trip
Verified Hotels.com guest review