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All properties in Trinidad, Sancti Spiritus, Cuba
1 room, 2 adults

Iberostar Heritage Gran Trinidad

4-star4 stars
Calle Jesús María, Trinidad, Sancti Spiritus, 62600, Cuba, 800-246-8357

Adults-only hotel with restaurant, near Plaza Mayor
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

Cuba may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • This is a beautiful property in a amazing little part of Cuba. Well done Iberostar for…May 11, 2019
  • For a 5 star hotel the staff and bell boys were very unwelcoming, there are no amenities.…Jan 11, 2019

Iberostar Heritage Gran Trinidad

More Info: 866-539-0031

  • Doble.
  • Doble Vista Parque.
  • Doble Terraza.
  • Junior Suite.

What’s around Iberostar Heritage Gran Trinidad

Landmarks

  • Heart of Trinidad
  • Plaza Mayor - 8 min walk
  • Cespedes Park - 1 min walk
  • Las Ruinas del Teatro Brunet - 5 min walk
  • Municipal Historical Museum - 7 min walk
  • Colonial Architecture Museum - 8 min walk
  • Iglesia de la Santisima Trinidad - 8 min walk
  • Romance Museum - 8 min walk

At a glance

Key facts

Hotel size

  • This hotel has 40 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Cuba may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 15
  • Minimum check-in age is 15

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas (5 hours per day)

  • Free WiFi in rooms (5 hours per day)

Transportation

Parking

  • Free self parking on site

  • Free nearby parking

Payment types at the property

  • Cash

Other information

  • Caters to adults only

About the property

Iberostar Heritage Gran Trinidad offers a great location, putting you within just a 10-minute walk of Plaza Mayor. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Guaicanicu, which serves local and international cuisine and is open for breakfast, lunch, and dinner. Rooms at this upscale hotel offer up nice touches like iPod docks, pillow menus, and bathrobes. Fellow travelers say good things about the breakfast.

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Free reception
Things to do
  • Arcade/game room
  • Billiards or pool table
Working away
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2006
  • Elevator
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch plasma TV
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Free WiFi
  • Phone
More
  • In-room safe

Special features

Dining

Guaicanicu - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Lobby Bar El Parque - This bar specializes in international cuisine and serves dinner only. Open daily.

Fumoir - This delicatessen specializes in French cuisine and serves dinner only. Open daily.

Iberostar Heritage Gran Trinidad ’s small print

Also known as

  • Iberostar Grand Trinidad
  • Iberostar Heritage Gran Trinidad
  • Iberostar Heritage Gran Trinidad Hotel
  • Iberostar Heritage Gran Trinidad Trinidad
  • Iberostar Heritage Gran Trinidad Hotel Trinidad
  • Iberostar Trinidad
  • Iberostar Grand Trinidad Adults Hotel
  • Iberostar Grand Trinidad Adults
  • Iberostar Grand Hotel Trinidad
  • Iberostar Trinidad Adults

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-in is available.

Each guestroom is kept vacant for a minimum of 24 between bookings.

This property only accepts credit cards and cash for all onsite payments.

Optional extras

Buffet breakfast is offered for an extra charge of USD 21 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Iberostar Heritage Gran Trinidad

  • Does Iberostar Heritage Gran Trinidad offer free cancellation for a full refund?
    Yes, Iberostar Heritage Gran Trinidad does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Iberostar Heritage Gran Trinidad ?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Iberostar Heritage Gran Trinidad ?
    Yes, there's free self parking.
  • Are pets allowed at Iberostar Heritage Gran Trinidad ?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Iberostar Heritage Gran Trinidad ?
    You can check in from 4:00 PM - anytime. Check-out time is 11:00 AM. Contactless check-in is available.
  • Are there restaurants at or near Iberostar Heritage Gran Trinidad ?
    Yes, Guaicanicu offers local and international cuisine. Nearby restaurants include Restaurante Mimi (3-min walk), Guitarra Mia (3-min walk), and Restaurante San Jose (4-min walk).

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Recent reviews

Very Good 8.2 From 17 reviews

Exceptional 10.0
A Standout Hotel.
The welcome and check in was fantastic together with a non-alcoholic cocktail. The room was great. We have a room with a balcony overlooking the square. The staff were friendly and attentive, the food was good. We breakfasted twice and had dinner there for our anniversary. The hotel made a fuss for that and even left a chilled bottle of bubbly in our room and sprinkled petals over the bed. This is a standout hotel in a poor country and if we return we will stay at this Iberostar.
Colin, us2 night trip
Very Good 8.0
Good choice for Trinidad
Beautiful interior, good service (among the best hotel service we came across in Cuba), extensive breakfast buffet. The bar was incredibly well-stocked - so nice to have something besides rum after 2 weeks in the country! Missed some of the luxuries you might normally expect in a hotel charging these rates, but that seems pretty standard in Cuba given the restrictions on imports. Overall a good choice for a stay in Trinidad.
gb2 night trip
Exceptional 10.0
Iberostar Trinidad
Beautiful boutique hotel, with friendly service
Giovanni, au2 night trip
Very Good 8.0
Nice colonial style hotel close to the centre of the old town. Renovated well and well appointed. First floor rooms which open out to private terrace are best as there is no pool here. Food offering could be improved. Better to eat at local restaurants outside the hotel.
hk4 night trip
Exceptional 10.0
great location
Great location and a nice breakfast
gbRomance trip
Exceptional 10.0
Hansjörg und Annick
Das beste Hotel für uns während der gesamten Rundreise in Kuba mit hohem internationalen Standard.
Hansjoerg, ch2 night family trip
Very Good 8.0
Super Lage, super Live Musik und Essen wie auch Bar.. Hotel ist in gutem Zustand, nur etwas laut in der Nacht.
Kubra Fusun, de1 night trip
Very Good 8.0
Mooi hotel vlakbij het oude centrum
Mooi en verzorgd hotel vlakbij het oude centrum van Trinidad.
nl2 night trip
Good 6.0
Bien mais trop cher
Nous avons eu d'abord une grande suite donnant sur le parc avec une grande terrasse... sauf que nous n'avons pas pu dormir à cause du concert sur la place ("exceptionnel" mais qui a eu lieu les nuits). Nous avons donc pu changer pour une chambre standard donnant vers l'intérieur, moins grande avec deux lits séparés sans avoir pu nous faire rembourser. Le directeur nous a néanmoins gentiment proposé de nous offrir le dîner mais la salle de restaurant était trop froide et austère pour avoir envie d'y dîner. Petit-déjeuner buffet copieux mais peu qualitatif, moins bon que dans une casa. Bilan mitigé: cela fait du bien d'arriver dans un hôtel avec de l'espace, du confort, un grand lobby... mais il ne vaut définitivement pas son prix. Pour un prix plus raisonnable nous aurions pu être satisfaits mais à ce niveau là tout doit être impeccable et ce n'était pas le cas: insonorisation, état de la douche, qualité du petit déjeuner, accès au Wi-Fi gratuit...
Cyrielle, fr2 night trip
Poor 2.0
Belle arnaque.
Nous avons réservé 2 chambres pour 5 personnes. A notre arrivée, on nous réclame 1200€ supplémentaires ! oui vous lisez bien 1200€. Sois disant la chambre triple ne devait etre occupée que par une seule personne Belle arnaque.
Vincent, fr3 night trip

Iberostar Heritage Gran Trinidad

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