Hotel Rancho Luna

Photo gallery for Hotel Rancho Luna

Primary image
On the beach, beach massages, beach volleyball
View from room
Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace

Overview of Hotel Rancho Luna

Hotel Rancho Luna

2.5 star property
Beachfront hotel in Cienfuegos with spa, outdoor pool

19 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Internet access
  • Gym
  • Non-smoking
Map
Carretera Pasacaballo Km 17½, La Campana, Cienfuegos, Cienfuegos, 55100
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • WiFi in the lobby
  • Health club
  • Sauna
  • Self parking
  • Children's pool
  • Pool bar
For families
  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Self-parking (surcharge)

Choose dates to view prices

About this area

What's nearby

  • On the beach

About this property

Hotel Rancho Luna

Hotel by the sea
A free breakfast buffet, a poolside bar and a rooftop terrace are just a few of the amenities provided at Hotel Rancho Luna. This hotel is a great place to bask in the sun with a beachfront location, beach massages and beach volleyball. Treat yourself to a massage at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with WiFi in public areas (surcharge), and guests can find other amenities, such as a coffee shop/cafe and a garden.
You'll also find perks such as:
  • An outdoor pool and a children's pool
  • Tennis courts, self-parking (surcharge) and meeting rooms
  • Luggage storage, smoke-free property and tour/ticket information
  • Free newspapers, a 24-hour front desk and a computer station
  • Guest reviews give good marks for the helpful staff
Room features
All guest rooms at Hotel Rancho Luna have comforts, such as Laptop workspace and air conditioning, in addition to amenities, such as in-room safe (surcharge). Guests reviews give good marks for the overall comfort rooms at the property.
Extra amenities include:
  • Bathrooms with showers and shampoo
  • 32-inch TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and desks

All-inclusive

All-inclusive room rates at Hotel Rancho Luna are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All meals and snacks included

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
This information is provided by our partners.

At a glance

Hotel size

  • 222 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM until 11:30 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas*

Parking

  • On-site self-parking (USD 1 per night)
  • On-site extended parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • 3 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Children's pool

What to do

  • On the beach
  • Tennis
  • Beach volleyball

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 4 buildings/towers
  • Built in 1981
  • Rooftop terrace
  • Garden
  • Library
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Phone

Food and drink

  • Paper towels

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Access via exterior corridors

Special features

All-inclusive

All-inclusive room rates at Hotel Rancho Luna are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All meals and snacks included

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages and sports massages.

Fees & policies

Optional extras

  • WiFi is available in public areas for USD 1 per hour (rates may vary)
  • Safes in guest rooms can be used for USD 2.00 per night

Parking

  • Self-parking costs USD 1 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 7 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff.

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.

This property accepts cash.

Also known as

Hotel Rancho Luna Cienfuegos
Rancho Luna Cienfuegos
Rancho Luna
Rancho Luna Cuba
Rancho Luna Hotel
Rancho Luna Hotel
Rancho Luna Cuba
Hotel Rancho Luna Hotel
Hotel Rancho Luna Cienfuegos
Hotel Rancho Luna Hotel Cienfuegos

Frequently asked questions

Does Hotel Rancho Luna offer free cancellation for a full refund?
Yes, Hotel Rancho Luna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Rancho Luna?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Rancho Luna?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9 AM to 7 PM.
Are pets allowed at Hotel Rancho Luna?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Rancho Luna?
Yes. Self-parking costs USD 1 per night.
What are the check-in and check-out times at Hotel Rancho Luna?
You can check in from 4:00 PM - 11:30 PM. Check-out time is noon.
What is there to do at Hotel Rancho Luna and nearby?
Have fun with on-site activities such as volleyball, and improve your game on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Rancho Luna also has 3 bars and a sauna, as well as a health club and a garden.
Are there restaurants at or near Hotel Rancho Luna?
Yes, there are 3 on-site restaurants. Nearby restaurants include La Acacia (14-min walk) and Rancho Cristal (5.6 mi).
What's the area around Hotel Rancho Luna like?
Hotel Rancho Luna is located a short 9-minute walk from Rancho Luna Beach.

Overall score and ratings

5.6

6.7/10

Cleanliness

6.6/10

Staff & service

6.5/10

Amenities

6.1/10

Property conditions & facilities

10/10 Exceptional

Jorge, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good
Good
Jorge, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

the worst of the worst, the attention since you enter is pessimistic. The workers do not take care of you in anything. The cleaning in the rooms is the worst. I recommend that if you plan to go to that hotel change your mind.
4-night family trip
Verified Expedia guest review

2/10 Poor

2-night trip
Verified Expedia guest review

8/10 Very good

Beautiful grounds and beach, friendly staff, quiet, relaxing place.... rooms are dated and not in great shape but I will definitely return.
4-night trip
Verified Expedia guest review

10/10 Exceptional

Staff was friendly and helpful. This is my third time here early gets better every time, I will be returning again.
7-night romance trip
Verified Expedia guest review

6/10 Good

This was a decent place but I’m glad we only stayed one night. Pros: All inclusive Included water activities on their private beach Cons: Food was just ok Beds weren’t very comfortable and had ants A little far from town but they were very helpful in getting you taxis
Brittany, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

The water was coming black and brown from the faucet. Half way through our stay they sent us to another hotel (5 hours away) which meant that we lost our transport to the airport. They did not reimburse us for this. People there made their best effort to provide a great service, they were friendly and there is a natural paradise to be explored. Location is wonderful although the sea is not crystal clear due to its high mineral composition.
LuzHelena, 4-night trip
Verified Expedia guest review

2/10 Poor

Hotel is close to nice beach that’s all the hotel has going for it
12-night trip
Verified Expedia guest review

6/10 Good

We stayed 3 nights at the hotel. The food was fresh, the staff was very pleasant. The rooms are comfortable with air conditioner to keep you cool. Not sure how they keep mosquitoes away, but we had few bites, so bring anti-mosquitoes stuff with you. The manager was very helpful and solved the payment problem we had when checked in. Will stay again as they have wonderfull beach!
Larissa, 3-night trip
Verified Expedia guest review