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Hotel Rancho Luna

Photo gallery for Hotel Rancho Luna

Outdoor pool
Individually decorated, individually furnished, desk, laptop workspace
Terrace/patio
Shower, towels, soap, shampoo
3 bars/lounges, poolside bar

Overview of Hotel Rancho Luna

Hotel Rancho Luna

2.5 star property
Beachfront hotel in Cienfuegos with spa and outdoor pool

19 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Parking available
  • Internet access
  • Restaurant
Map
Carretera Pasacaballo Km 17½, La Campana, Cienfuegos, Cienfuegos, 55100
Main amenities
  • 3 restaurants and 3 bars/lounges
  • Children's pool
  • Daily housekeeping
  • Full-service spa
  • Health club
  • On the beach
  • Outdoor pool
  • Pool bar
  • Rooftop terrace
  • Sauna
  • Self parking
  • WiFi in the lobby
For families
  • Children's pool
  • Daily housekeeping
  • Garden
  • Private bathroom
  • Self parking (surcharge)
  • Television

Room options

About this area

What's nearby

  • On the beach
Map

About this property

Hotel Rancho Luna

At Hotel Rancho Luna, you can hit the beach to get a beach massage or play volleyball. The outdoor pool provides a splash of fun, while guests in the mood for pampering can indulge in deep-tissue massages at the spa. Dining choices include 3 restaurants and the 3 bars/lounges are great places to grab a cold drink. Other highlights include a rooftop terrace, a poolside bar, and a health club. Fellow travelers like the helpful staff and comfortable guestrooms.

All inclusive

All-inclusive room rates at Hotel Rancho Luna are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All meals and snacks included

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
This information is provided by our partners.

At a glance

Hotel size

  • 222 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM - 11:30 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas*

Parking

  • Onsite self parking (USD 1 per night)
  • Onsite extended parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop
  • Poolside bar
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • On the beach
  • Tennis
  • Beach volleyball

Working away

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage
  • Tour/ticket assistance

Facilities

  • 4 buildings/towers
  • An outdoor pool
  • Built in 1981
  • Full-service spa
  • Garden
  • Health club
  • Library
  • Rooftop terrace
  • Sauna

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Phone

Food and drink

  • Paper towels

More

  • Access via exterior corridors
  • Daily housekeeping
  • In-room safe (surcharge)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages and sports massages.

Fees & policies

Optional extras

  • WiFi is available in public areas for USD 1 per hour (rates may vary)
  • Safes in guestrooms can be used for USD 2.00 per night

Parking

  • Self parking costs USD 1 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 7 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff.

Policies

<p>This property does not have elevators. </p><p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site. </p><p>This property accepts cash.</p>

Also known as

Hotel Rancho Luna Cienfuegos
Rancho Luna Cienfuegos
Rancho Luna
Rancho Luna Cuba
Rancho Luna Hotel
Rancho Luna Hotel
Rancho Luna Cuba
Hotel Rancho Luna Hotel
Hotel Rancho Luna Cienfuegos
Hotel Rancho Luna Hotel Cienfuegos

Frequently asked questions

Does Hotel Rancho Luna offer free cancellation for a full refund?
Yes, Hotel Rancho Luna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Rancho Luna?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Rancho Luna?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9 AM to 7 PM.
Are pets allowed at Hotel Rancho Luna?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Rancho Luna?
Yes. Self parking costs USD 1 per night.
What are the check-in and check-out times at Hotel Rancho Luna?
You can check in from 4:00 PM - 11:30 PM. Check-out time is noon.
What is there to do at Hotel Rancho Luna and nearby?
Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Rancho Luna also has 3 bars and a sauna, as well as a health club and a garden.
Are there restaurants at or near Hotel Rancho Luna?
Yes, there are 3 onsite restaurants.
What's the area around Hotel Rancho Luna like?
Hotel Rancho Luna is located a short 9-minute walk from Rancho Luna Beach.

Reviews

5.6

6.7/10

Cleanliness

6.6/10

Staff & service

6.5/10

Amenities

6.1/10

Property conditions & facilities

Reviews

10/10 Exceptional

Jorge, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good
Good
Jorge, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

the worst of the worst, the attention since you enter is pessimistic. The workers do not take care of you in anything. The cleaning in the rooms is the worst. I recommend that if you plan to go to that hotel change your mind.
4-night family trip
Verified Expedia guest review

2/10 Poor

2-night trip
Verified Expedia guest review

8/10 Very Good

Beautiful grounds and beach, friendly staff, quiet, relaxing place.... rooms are dated and not in great shape but I will definitely return.
4-night trip
Verified Expedia guest review

10/10 Exceptional

Staff was friendly and helpful. This is my third time here early gets better every time, I will be returning again.
7-night romance trip
Verified Expedia guest review

6/10 Good

This was a decent place but I’m glad we only stayed one night. Pros: All inclusive Included water activities on their private beach Cons: Food was just ok Beds weren’t very comfortable and had ants A little far from town but they were very helpful in getting you taxis
Brittany, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

The water was coming black and brown from the faucet. Half way through our stay they sent us to another hotel (5 hours away) which meant that we lost our transport to the airport. They did not reimburse us for this. People there made their best effort to provide a great service, they were friendly and there is a natural paradise to be explored. Location is wonderful although the sea is not crystal clear due to its high mineral composition.
LuzHelena, 4-night trip
Verified Expedia guest review

2/10 Poor

Hotel is close to nice beach that’s all the hotel has going for it
12-night trip
Verified Expedia guest review

6/10 Good

We stayed 3 nights at the hotel. The food was fresh, the staff was very pleasant. The rooms are comfortable with air conditioner to keep you cool. Not sure how they keep mosquitoes away, but we had few bites, so bring anti-mosquitoes stuff with you. The manager was very helpful and solved the payment problem we had when checked in. Will stay again as they have wonderfull beach!
Larissa, 3-night trip
Verified Expedia guest review