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Casa León Royal Retreat

Photo gallery for Casa León Royal Retreat

Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Double Room, Garden View (Lion's Dream) | Terrace/patio

Overview of Casa León Royal Retreat

Casa León Royal Retreat

4.0 star property
4-star hotel in San Bartolome de Tirajana with outdoor pool and restaurant

10.0/10 Exceptional

20 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Airport transfer
Map
Calle Mozart No. 3, Maspalomas - Monte Leon, San Bartolome de Tirajana, Canary Islands, 35100
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Free beach shuttle
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Beach towels
  • Children's pool
  • Spa tub
  • Pool bar
  • Room service
For families
  • Free cots/infant beds
  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • Maspalomas Dunes - 14 min drive
  • Meloneras Beach - 14 min drive
  • Maspalomas Lighthouse - 15 min drive
  • Yumbo Shopping Center - 27 min drive
  • Anfi Beach - 20 min drive
  • Playa del Cura - 21 min drive
  • Puerto Rico Beach - 34 min drive
  • Amadores Beach - 25 min drive
  • Lago Taurito Water Park - 33 min drive
  • Mogán Beach - 36 min drive
  • Mogan Port - 30 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 52 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • La Tapita - los Jose's - 13 min drive
  • Abrasa - 12 min drive
  • Restaurante Chino Dragon - 12 min drive
  • La Casa Vieja - 12 min drive
  • Racing Kart Maspalomas - 8 min drive

About this property

Casa León Royal Retreat

Casa León Royal Retreat puts you within a 15-minute drive of Maspalomas Dunes and offers an airport shuttle (available 24 hours) for BAM 59 per room. You can indulge in hot stone massages, body wraps or manicures and pedicures, and grab a bite to eat at Casa León, which serves Mediterranean cuisine and is open for breakfast, lunch and dinner. Other features of this upmarket hotel include an outdoor pool, a poolside bar and a fitness centre. Fellow travellers love the pool and helpful staff.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms

Arriving/Leaving

  • Check-in time from 3 PM until 8:30 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 8:00 AM - 8:30 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free wired Internet access in rooms

Parking

  • On-site parking includes off-street options

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle within 11 kilometers*
  • Free beach shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • BBQs
  • Room service (limited hours)

Travelling with children

  • Children's pool

What to do

  • Free beach shuttle
  • Tennis
  • Pilates classes
  • Yoga classes
  • Winery release events
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Free beach shuttle
  • Bike hire
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in reception
  • Fitness centre
  • Golf driving range on-site
  • An outdoor pool
  • Spa services
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Stocked minibar (select free items)
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free wired Internet
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include hot stone massages, sports massages, facials and body wraps.

Dining

Casa León – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of BAM 59 per room (one-way)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for BAM 120 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BAM 16 per pet, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>This property uses a grey water recycling system. </p> <p>This property accepts credit cards, debit cards and cash.</p> <p>Cash transactions at this property cannot exceed BAM 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>
Property registration number E-35-1-0002042

Also known as

Casa León Hotel San Bartolome de Tirajana
Casa León Hotel
Casa León San Bartolome de Tirajana
Casa León Bartolome Tirajana
Casa León
Casa León Royal Retreat Hotel
Casa León Royal Retreat San Bartolome de Tirajana
Casa León Royal Retreat Hotel San Bartolome de Tirajana

Frequently asked questions

Does Casa León Royal Retreat offer free cancellation for a full refund?
Yes, Casa León Royal Retreat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Casa León Royal Retreat?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Casa León Royal Retreat?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Casa León Royal Retreat?
Yes, dogs are welcome. There's a charge of BAM 16 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is an airport shuttle service offered by Casa León Royal Retreat?
Yes, an airport shuttle is available. The charge is BAM 59 per room one-way.
What are the check-in and check-out times at Casa León Royal Retreat?
You can check in from 3 PM - 8:30 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Casa León Royal Retreat and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes pilates and yoga. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Casa León Royal Retreat also has a sauna and a fitness centre, as well as a garden.
Are there restaurants at or near Casa León Royal Retreat?
Yes, Casa León offers Mediterranean cuisine.

Reviews

10.0

Exceptional

9.9/10

Cleanliness

10.0/10

Staff & service

9.3/10

Amenities

9.7/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Great stay at a great hotel.
Casa Leon is a lovely hotel in an excellent location for a relaxed, away from it all, holiday. The staff are superb - friendly and attentive without being overbearing. The only issue of note is the requirement for men to wear long trousers in the evening, a change from our previous visit, and one the isn’t publicised. Totally unnecessary in my view. It’s not the 1950s !
Lois, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent staff, good food and a lovely relaxing environment. Would not hesitate returning.
John, 7-night romance trip
Verified Expedia guest review

8/10 Very good

I like the location, being in the mountains away from the madness of the sea front town area I like that there are only 20 rooms meaning most of the time there are more staff than guests and that means even when the hotel is full it still seems like there is hardly any other guests which in turn makes for a a very relaxing, peaceful, de stress, wind down holiday. I have been here before and this time I did not like that some of the sports equipment was not being maintained, the bicycles were not in very good condition this time and I had to carry out some minor repairs and adjustments myself to the bicycles we used and it was the same story in the gym, one piece of equipment the cross trainer was completely unusable and another, the multi gym was in a poor state of repair and could only bused with caution. The gardens which are normally beautiful were obviously not being maintained as fastidiously as previous visits and some of the walk ways were quite over grown and at least 50% of the lights on the walk ways were not working at night. It was also obvious that they were short staffed on this visit which was probably reason for the short comings we found. I hope the management team can restore Oder and bring Casa Leon back to its former glory as a wonderful oasis in the mountains of Gran Canaria.
7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Flott hotel med stil
Ett koselig lite hotel. Normalt så prater jeg ikke med andre gjester, men her var vi så få og alle snakket med alle. God mat, god service og alt var perfekt. Parkering rett utenfor hotellet. Det finnes ingenting i nærheten. Men med bil eller sykkel så er dette ett fint utgangspunkt.
Stig, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Incredible hotel y servicio. Super relajante y silencioso.
Heidi, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mathilde, 10-night trip
Verified Expedia guest review

10/10 Exceptional

Super ophold med fantastisk betjening og beliggenhed👍
Ulla, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Reinhard, 7-night trip
Verified Expedia guest review

10/10 Exceptional

En lugn oas med bästa service!
Casa Leon är en fantastisk, lugn och vacker oas där vi fick ladda batterierna på bästa sätt med mycket omtänksam och utmärkt service. Vi njöt av den mycket goda maten och möjligheterna att röra på sig genom diverse pass, gymmet och de sköna morgonpromenaderna i de backiga omgivningarna. Vi längtar redan tillbaka och kommer absolut bo på Casa Leon igen.
Marie, 11-night trip
Verified Hotels.com guest review

10/10 Exceptional

4月に、大人二人と子供一人で1週間こちらのホテルに滞在しました。 飛行機の関係で早めに到着しましたが、ウェルカムドリンクとともに、チェックインをしていると、すぐに部屋に入れると言ってくださりました。 施設は写真で見るよりも素晴らしく、素晴らしい景色と光をうまく取り入れて、よく考えられたデザインに感心しました。 プールは加温されており、外の気温が20度〜25度であっても快適に泳ぐことができました。 スタッフはみんな親切でよく働き、子供にも優しかったです。オーナーの女性がよくホテル内を歩いていて、ホテルの滞在は快適かどうかなどを聞いて回っていたのが印象に残りました。 食事は朝のビュッフェも夜のディナーコースも美味しかったです。夕食は毎日内容が違い、見た目の色彩や盛り付けにもこだわりを感じました。日によってオープンエリアで鉄板焼きをしてくれる日もあり、長期滞在でも飽きません。 清掃が行き届いていてよかった。1日2回の清掃で常に綺麗でした。滞在中に一度、排水溝の流れが悪くなったので、それを伝えると、すぐに清掃してくれて改善していました。 予想していたよりもずっと素晴らしく、子供は帰りのタクシーで号泣するほど楽しかったと言っていました。 おそらく、多くのヨーロッパの高級リゾートホテルでは日本人にとって満足のいくサービスに達っしないのではないかと感じますが、ここのホテルはとてもよかったと思いました。
K, 7-night trip
Verified Expedia guest review