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Mahout Resort

Photo gallery for Mahout Resort

Aerial view
Outdoor pool
Outdoor pool
Outdoor pool
Free WiFi

Overview of Mahout Resort

Mahout Resort

2.5 star property
Luang Prabang hotel with safari and outdoor pool

6.0/10 Good

5 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Restaurant
Map
Ban Nounsavath, Luang Prabang

Room options

About this area

Getting around

  • Luang Prabang (LPQ-Luang Prabang Intl.) - 17 min drive
  • Free airport shuttle

Restaurants

  • Bamboo Garden Restaurant - 11 min drive
  • The Pizza Luang Prabang - 12 min drive
  • Opera House Restaurant - 12 min drive
  • Pha Khao Lao - 14 min drive
  • La Silapa Italian & Lao Restaurant - 14 min drive

About this property

Mahout Resort

Located only 4 mi (6.5 km) from the airport, Mahout Resort offers a free shuttle (available on request). Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. Other features include a terrace and a garden.

At a glance

Hotel size

  • 16 rooms

Arriving/Leaving

  • Check-in time from 2 PM until 9 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:30 AM - 9 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Free airport shuttle on request (during limited hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7:30 AM–10 AM
  • Restaurant

What to do

  • Safari

Services

  • Front desk (limited hours)

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Room amenities

Freshen up

  • Private bathroom
  • Shower only

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

On-site venue – This restaurant specialises in Laotian cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately USD 3 per person

Policies

<p>This property does not have lifts.</p><p>This property accepts credit cards.</p>

Also known as

Mahout Resort Luang Prabang
Mahout Resort Hotel
Mahout Resort Luang Prabang
Mahout Resort Hotel Luang Prabang

Frequently asked questions

Does Mahout Resort offer free cancellation for a full refund?
Yes, Mahout Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mahout Resort?
Yes, there's an outdoor pool.
Are pets allowed at Mahout Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Mahout Resort?
Yes, there's free self parking.
Is an airport shuttle service offered by Mahout Resort?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Mahout Resort?
You can check in from 2 PM - 9 PM. Check-out time is noon.
What is there to do at Mahout Resort and nearby?
On-site recreation at Mahout Resort includes a safari. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Mahout Resort?
Yes, there's an on-site restaurant that offers Laotian cuisine. Nearby restaurants include Pha Khao Lao (4.9 mi), Bamboo Garden Restaurant (5 mi) and La Silapa Italian & Lao Restaurant (5 mi).

Reviews

6.0

Good

7.5/10

Cleanliness

5.5/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

2/10 Poor

utter disgrace.
Where to start..... I arrived there to be told the following. 1.there was no WiFi 2.the room I booked was not available due to Electrical work but they had upgraded me 3.that room was not ready which I found hard to believe as they had told me that I was the only guest. 4.it took them an hour to get the room ready. 5.I walked carrying my heavy suitcase along a gravel path as far from the main building as possible. 6.the Air conditioning did not work and on checking there was no electricity to the lodge 7.the staff just stood looking at me and suggested I leave my bag and they would try and fix it. 8.I was then told the restaurant closed at 7.00pm and if I was in Luang Prabang after 7.00pm it would cost me $20 to get back in the minibus. 9.The place looked closed and run down. Should not be advertised as open. I had been here about two hours at this point and decided to leave. I do not expect to have to pay for a room that I had booked that they could not provide it. I emailed Hotels.com but still waiting to hear back.
David, 3-night trip
Verified Hotels.com guest review

6/10 Good

Nice hotel. Close to the river and nature.
Service was poor. Room not cleaned and never a clean towel. Staff seemed very young and not experienced. Nice atmosphere but very poor service and food was hit and miss. Would not stay here again.
Verified Expedia guest review

4/10 Fair

Alors endroit sublime au niveau de la flore du paysage l Les lits sont bons en dehors de ça a rien du tout pas de service,pas de piscine inaccessible pas de wifi . petit-déjeuner si vous avez de la chance vous en avez un. à la même chose avec le café loin de tout pas de service de locomotion ou si ils le veulent . malheureusement l'établissement est mal tenu. Mensonge sur les sites hôtel que ce soit booking Expedia tous au faux sur ce que cet hôtel propose
3-night trip
Verified Expedia guest review

10/10 Exceptional

ジャングルの中のアットホームなリゾート
市街地からは少し離れていましたが、夜遅くにバンで2〜30分、20$ほどで行ってもらえました。 スタッフがフレンドリーで優しく、何よりジャングルの中のリゾートなので自然が好きな方は楽しめると思います。 森の中ですが清掃も行き届いており、ツインで予約しましたがコテージのダブルにグレードアップしてもらいました。 朝食はシンプルでしたが景色が良いのでより美味しく感じましたし、朝は象の散歩も見れました。 Wi-Fiはフロント付近でしか使えず電波も良くはありませんが、都会の喧騒から逃れてのんびりするのは最高のホテルです。 周りにうるさい繁華街もないのでとにかくのんびりできますし、そういった場所を求めている方にはぴったりだと思います。 空港への送迎もあり、フライトの時間を伝えると通常の送迎と時間を変えてくださりかなり融通のきくホテルでした。 とても気に入ったのでラオスに行くことがあれば是非また宿泊したいです。
Verified Hotels.com guest review

8/10 Very good

Une belle surprise
On est soufflé par la beauté de la chambre. Malheureusement, les cloisons sont très minces et on entend très clairement le/la voisin(e). Prérable de séjourner au 2e étage, car j'entendais l'eau du 2e dans le renvoi de ma salle de bain,; ça a duré plusieurs heures - L Les heures pour manger ne sont des plus souples, et comme service, malgré leur gentillesse, on a vu mieux côté organisation. Le petit-déjeuner consistait en une omelette et et du pain blanc baguette, avec confiture. Pas de bacon, ou saucisses... Heures actuelles de bus: aller en ville à 11am- Ret: 6pm; Breakfast: 9:00- Dinner: 6pm. Pas pratique; j'ai raté le diner du soir car le bus est arrivé juste. Pas de lampe de chevet. Internet inexistant dû aux montagnes!
Verified Expedia guest review