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Hotel NYX Cancun All Inclusive

Zona Hotelera beachfront property with 4 restaurants and pool bar

  • Free buffet breakfast, free WiFi, and free parking
From
$132

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1 / 132Junior Room - Guest Room
Blvd. Kukulkan, Manzana 52, Km 11.5, Cancun, 77500, QROO, Mexico
8.4.Very Good.
  • Wonderful hotel with fantastic food, drinks, and service. The staff was very kind and…

    Aug 8, 2021

  • It’s a great trip for my family. Thanks and hope to come back soon.

    Jul 2, 2021

See all 767 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Shopping
Convenient
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 196 guestrooms
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Fitness center

Feel at home

  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • In Zona Hotelera
  • Costa Occidental de Isla Mujeres National Park - 1 min walk
  • Yamil Lu'um Archaeological Zone - 6 min walk
  • Cancun Interactive Aquarium - 9 min walk
  • Tequila Museum - 10 min walk
  • La Isla Shopping Mall - 10 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Junior Room
  • Superior Suite
  • Deluxe Room
  • Suite (Sunset)

What’s around

Landmarks

  • In Zona Hotelera
  • Costa Occidental de Isla Mujeres National Park - 1 min walk
  • Yamil Lu'um Archaeological Zone - 6 min walk
  • Cancun Interactive Aquarium - 9 min walk
  • Tequila Museum - 10 min walk
  • La Isla Shopping Mall - 10 min walk
  • Marlin Beach - 11 min walk
  • Chac Mool Beach - 11 min walk
  • Isla Dorada - 13 min walk
  • Kukulcan Plaza Shopping Mall - 19 min walk
  • Luxury Avenue Shopping Mall - 21 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive
  • Airport shuttle (surcharge)
Profile: Zona Hotelera

Profile: Zona Hotelera

Hotel Zone is recognized for its seaside and entertainment, and visitors here can see top sights like Aquaworld and Cancun Interactive Aquarium. This beachside neighborhood in Cancun is well-known for its restaurants and bars.

A day enjoying the sunshine at Delfines Beach or a stroll through the natural beauty of Jardín del Arte are some ways to get to know this local area beloved for its beaches. During your visit, enjoy fun activities like excursions, along with interesting places such as Cancun Golf Club at Pok Ta Pok.

map
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Blvd. Kukulkan, Manzana 52, Km 11.5, Cancun, 77500, QROO, Mexico

At a glance

Size

  • 196 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. This property offers health screenings for COVID-19. Guests should contact the front desk upon arrival to schedule departure health screenings.
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
*See fees and policies for additional details or extra charges

At the property

Food and drink

  • Free buffet breakfast daily
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Number of outdoor pools - 2
  • Pool umbrellas
  • Fitness facilities
  • Spa services on site
  • Spa tub
  • Beach umbrellas
  • Beach towels

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Terrace
  • Television in common areas

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Not included
  • Spa/beauty facilities and services
  • Gratuities

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Deck - This restaurant specializes in international cuisine and serves lunch and dinner.

Bellavista - This restaurant serves breakfast only. Open daily.

Chianti - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.

Umami - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open select days.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: USD 1.34 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 35 per vehicle (one-way, Maximum occupancy 4)

Children and extra bedsPay at property

  • Airport shuttle service for children up to age 12 costs USD 35 (one-way)

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted.

Also known as

  • Hotel Nyx All Inclusive
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  • All-inclusive property Hotel Nyx Cancun All Inclusive
  • Hotel Nyx All Inclusive
  • Nyx Cancun All Inclusive

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Hotel NYX Cancun All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there are 2 outdoor pools.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is noon.
  • Yes, there are 4 onsite restaurants, featuring international cuisine. Nearby restaurants include Pelicanos (8-min walk), La Madonna (9-min walk), and Cambalache (9-min walk).
  • Yes, an airport shuttle is available. The charge is USD 35 per vehicle one-way.
  • No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (13-min drive) and Dubai Palace Casino (25-min drive) are both nearby.
  • Have fun during the warmer months with activities such as volleyball. Relax in the spa tub or enjoy the use of other amenities, which include 2 outdoor pools and 2 bars. Hotel NYX Cancun All Inclusive also has a fitness center and beach cabanas, as well as spa services.
8.4.Very Good.
  • 8.0.Very Good

    Great experience!!

    4 night trip with friends, Jun 8, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    The staffs are nice

    2 night trip with friends, Jun 3, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Heriberto helped a ton, whenever we needed to exchange money, get extra bottles of water, etc., he was there to help. Make sure to seek him out if you stay, he will go out of his way to make sure you are all set for your vacation. The resort was amazing, the food was great most nights. The room was clean and everything was easy even for two people that spoke very small amounts of Spanish. I definitely recommend

    8 night family trip, Jun 3, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Wonderful service! Excellent food and drinks!

    7 night family trip, Jun 1, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The beach at the property was really nice and pretty. The food was great and the staff was wonderful. The only think we did not like was the noise in our room from the people that would hang out outside of the bar area.

    3 night romance trip, May 29, 2021

    Verified Orbitz guest review

  • 4.0.Fair

    I liked everybody who works there with the exeption of the reception. They need to get their information together for their guest. We were kicked like a ball by them, they would have different information eveey time you asked the same question. Very annoying and they are very missed informed. Only the guest looses money, time, transport, and manny more things because of the bad communication with reception who is the ones that give you information about your stay and what you have booked with them. I recomend to do your research really good before you stay there so you don't have to ask this people. I give them a 1 from 0 to 10.

    4 night family trip, May 27, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel! Perfect location and all inclusive.

    4 night romance trip, May 27, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Me and my husband stayed here for our honeymoon. We had both never traveled outside the country or really done any type of vacation but they made it absolutely so easy here. The staff was tremendous and so nice and I don’t have anything bad to say. If you were looking to stay somewhere and it is your first time I would absolutely recommend it here they made life so easy and made it so fun. The food was great and the drinks were even better. They had plenty of options and really made it special for us

    7 night romance trip, May 27, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Great beach front and beach service staff!!

    7 night family trip, May 27, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    We loved staying at this hotel. Francisco, Misael, Laura, Evelyn and Phillipe were awesome!!!!!! A few things you should know before you go. Not everything on the menus at the restaurants or bars (drink or food) is included. So be prepared for extra charges for some items. To eat at the specialty restaurants you need to sign up for dinner between certain hours, they may not have a time that you like or fits your schedule. The disappointing aspect of this hotel was the staff at the front desk. We were never given a coupon to get our COVID test which came as part of the package. It specified we needed the test within 3 days of travel which can be interpreted several different ways. We asked 4-5 different times what needed to be done to get the test and each time we got a different answer. The day before we were to leave we were told to show up to a little room at the front of the hotel and they would do the test. We waited an hour on the day that we were leaving and needed a coupon which we were never given. Then we were told even if we did get the test the results would be the next day. They told us we would be lucky to get a test at the airport. If you have a lot of things planned like Tulum and Chichen Itza these are early starts and all day things so you don’t have the opportunity to schedule your test at the hotel. You can get a rapid test at the airport for $15 a person. All other staff was awesome. Front desk staff very unfriendly and not helpful.

    5 night family trip, May 26, 2021

    Verified Expedia guest review

See all 767 reviews