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Best Western Plus Astana

Photo gallery for Best Western Plus Astana

Executive Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace
Standard Room, 2 Twin Beds, Non Smoking | Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Junior Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace
Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room) | Minibar, in-room safe, desk, laptop workspace

Overview of Best Western Plus Astana

VIP Access

Best Western Plus Astana

3.5 star property
3.5-star hotel in Yesil District with restaurant and bar/lounge

9.0/10 Superb

118 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is $92
Price available on 12/17/2022
Map
13a Dostyk Street, Nur-Sultan, 010000

Room options

About this area

What's nearby

  • In Yesil District

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 20 min drive
  • Astana Railway Station - 10 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Fusion Guru - 4 min walk
  • Cabernet Club - 6 min walk
  • Mado - 6 min walk
  • Segafredo Zanetti Espresso - 7 min walk
  • Focaccia - 8 min walk

About this property

Best Western Plus Astana

A great choice for a stay in Nur-Sultan, Best Western Plus Astana features an airport shuttle. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers like the helpful staff and breakfast.

Languages

English, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 108 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 2 PM - 5:30 AM
  • Express check-in/out available
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • Spa services
  • Sauna

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Languages

  • English
  • Russian

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Emerald - Onsite restaurant. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for KZT 8900.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

This property accepts credit cards, debit cards and cash.

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Frequently asked questions

Does Best Western Plus Astana offer free cancellation for a full refund?
Yes, Best Western Plus Astana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Best Western Plus Astana?
As of Dec 3, 2022, prices found for a 1-night stay for 2 adults at Best Western Plus Astana on Dec 17, 2022 start from $92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Best Western Plus Astana?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Best Western Plus Astana?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Best Western Plus Astana?
Yes, there's free self parking.
Is airport shuttle service offered by Best Western Plus Astana?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Best Western Plus Astana?
You can check in from 2 PM - 5:30 AM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Best Western Plus Astana and nearby?
Best Western Plus Astana has a 24-hour fitness center and a sauna.
Are there restaurants at or near Best Western Plus Astana?
Yes, there's an onsite restaurant, Emerald. Nearby restaurants include Fusion Guru (4-min walk), Cabernet Club (6-min walk), and Mado (6-min walk).
What's the area around Best Western Plus Astana like?
Best Western Plus Astana is in Yesil District, a short 7-minute walk from Kazakhstan Central Concert Hall and 11 minutes' walk from Bayterek Tower. Travelers give top marks for the hotel's prime location.

Overall score and ratings

9.0

Superb

9.0/10

Cleanliness

9.1/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

George, 1-night trip
Verified Expedia guest review

6/10 Good

Sergey, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Location
Viktor, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Pleasant stay
Wonderfull accommodating staff, ready to solve any problems.
Rassul, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Airport transfer was not included into the price of the room and one has to pay for it separately
Maria, 3-night business trip
Verified Expedia guest review

8/10 Very Good

Aibar, 2-night trip
Verified Travelocity guest review

10/10 Exceptional

Super!
DMITRII, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel 🏨 Very friendly staff 👍
2-night trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

8/10 Very Good

Pleasant staff and clean hotel. Would prefer it if you could check in before 12:00.
Bruce, 1-night business trip
Verified Expedia guest review