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4-star hotel with 1 bars, connected to the convention center, near Piazza del Plebiscito
Excellent location, rooms are clean and 24/7 desk
Oct 29, 2021
The breakfast was outstanding. The staff were polite and helpful.
Feb 2, 2020
This property advises that it adheres to Safe Hospitality National Protocol (Italy), Safe Travels (WTTC - Global), and COVID-19 Guidelines (WHO) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
You'll be asked to pay the following charges by the property at check-in or check-out:
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).
This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and Safe Travels (WTTC - Global).
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.
*See fees and policies for additional details or extra charges
Very friendly and helpful staff. The breakfast and coffee was amazing. A 20 minute walk away from the bay, but very close to the historic district and stores. Since the hotel is close to the historic area, university and shopping, the square seems a little busy and/or rough from google street view, but actually it wasn't as hectic/rough as I expected -overall I enjoyed this hotel and thought it was an excellent place to stay!
Desiree, 4 night trip, Apr 18, 2018
Verified Expedia guest review
Great staff, hotel desk is staffed 24 hours a day, and very helpful. Morning breakfast is awesome, rooms are very clean and modern. Shower is huge and modern. Hotel is close to shopping, tours and metro.
Ben, 8 night trip, Nov 17, 2017
Verified Expedia guest review
Excellent experience, very nice staff. The room was very clean and confortable. It is very close to one of the most important monuments.
luisp, Other trip, Mar 13, 2017
Verified Expedia guest review
everything was as expected except they never changed sheets or towel and and did not resupply soap or shampoo
s, Other trip, Oct 20, 2016
Verified Expedia guest review
The service was SUPERB! Breakfast was a typical continental breakfast.
sam, Romance trip, May 1, 2017
Verified Hotels.com guest review
Nice hotel in a very central location. Perfect for shopping and many amenities around it. Highly recommend it.
Davide, 1 night trip, Oct 26, 2021
Verified Hotels.com guest review
The hotel was very difficult to find, once we found it was also difficult to figure out which elevator to use in which hall. Also, the elevator was broken 70% of the stay. We booked a room for 3 people (we were only 2 but wanted the space) and the hotel chose to change our room to a small double room with no notification. The offer included a bottle of prosecco which was never given to us even though it was part of the offer. In addition, the terms in small print statement round trip to the airport was 35 euro. The hotel did not honor it and stated it was an issue with the website we booked on. The staff was argumentative with us when we asked for the room we booked. They did not want to move us from the handicapped room they placed us in. Also, we we finally were moved none of the rooms are quiet as noted in the hotels website or on the hotels.com website. They are very loud and you hear every noise. On a plus side, the breakfast was good. However, they couldn't tell us what the cost was or if it was included,, again blaming the site we used to book the hotel. Overall this was not good hotel and I would not recommend due to very poor customer service. My first experience with a hotel treating my like this when i booked through hotels.com and I have been using this site to travel the world for many years now. Very disappointed in the staff and how they handled the situaiton.
Rebecca, 3 night trip with friends, Feb 8, 2020
Verified Hotels.com guest review
The location of the property was excellent as it was close to a metro station and walking distance away from many attractions. The hotel was clean and the staff was very polite and helpful when in need. The only downside is that the price for the transfers to and from the Napoli airport is a little exaggerated. They were charging 35€ whereas the taxi right outside the hotel was only charging a predetermined rate of 21€.
1 night family trip, Jul 5, 2019
Verified Expedia guest review
This hotel is located well in the city. However it is not very easily accessed by car. The building has no clear signs, the entrance is very difficult to find. Inside the building, it is hard to find the correct lift - again no signs to make it clear. The lift is very small, old and hard to use. The hotel is advertised as having parking. However, the car parking is in a private garage 1 km away. It is not free - costing 25 Euro for 24 hours. This is not made clear on the listing or on the booking information. Do not stay in rooms 201, 202 or 211. They are right next to the reception or kitchen area. It felt like we were sleeping in the kitchen due to the noise from the restaurant area.
Isa, 1 night romance trip, Sep 16, 2018
Verified Hotels.com guest review
Friendly, efficient, clean, cosy hotel. In the city centre: Centro Storico, Spanish Quarter, close to two Metro stations. In the middle of lively and colourful street life.
Nashir, 8 night trip, Aug 31, 2018
Verified Expedia guest review