Al Bandar Rotana

Photo gallery for Al Bandar Rotana

Primary image
Outdoor pool, open 8:00 AM to 10:00 PM, free pool cabanas
Outdoor pool, open 8:00 AM to 10:00 PM, free pool cabanas
Outdoor pool, open 8:00 AM to 10:00 PM, free pool cabanas
TV with cable/satellite TV channels

Overview of Al Bandar Rotana

Al Bandar Rotana

5.0 star property
5-star ski hotel with spa, near Dubai Creek

9.4/10 Exceptional

303 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Baniyas Road, Deira, Dubai
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free beach shuttle
  • Free ski shuttle
  • Free shopping centre shuttle
  • Health club
  • Sauna
  • Steam room
  • Children's pool
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Second bathroom

Choose dates to view prices

About this area

What's nearby

  • In Deira
  • Dubai Creek - 6 min walk
  • City Centre Deira - 21 min walk
  • Gold Souk - 34 min walk
  • BurJuman Mall - 10 min drive
  • Dubai World Trade Centre - 15 min drive
  • Dubai Festival City Mall - 14 min drive
  • Dubai Cruise Terminal - 9 min drive
  • La Mer - 11 min drive
  • Dubai Aquarium & Underwater Zoo - 16 min drive
  • Dubai Mall - 17 min drive

Getting around

  • Dubai (DXB-Dubai Intl.) - 11 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 22 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 45 min drive
  • Union Station - 16 min walk
  • Al Rigga Station - 17 min walk
  • Deira City Centre Station - 21 min walk
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle
  • Free beach shuttle
  • Free ski shuttle

Restaurants

  • 5th Avenue Cafe & Restaurant - 6 min walk
  • Ashiana - 9 min walk
  • Beirut Restaurant & Grills - 11 min walk
  • The Pizza Company - 11 min walk
  • Marina Restaurant - 12 min walk

About this property

Al Bandar Rotana

5-star luxury hotel in the heart of Deira
A round-trip airport shuttle, a poolside bar and concerts and live shows are just a few of the amenities provided at Al Bandar Rotana. Hit the slopes at this hotel featuring a free ski shuttle. Treat yourself to a deep-tissue massage or aromatherapy at Bodylines, the on-site spa. Enjoy international cuisine, brunch, and happy hour at the two on-site restaurants. Aerobics classes are offered at the health club; the property also has a terrace, a hair salon and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as an outdoor entertainment area and a bar.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with free cabanas, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Full breakfast (surcharge), a free shopping centre shuttle and limo/town car service
  • A lift, a computer station and a reception hall
  • Guest reviews give top marks for the helpful staff
Room features
All 190 individually furnished rooms boast comforts, such as 24-hour room service and Laptop workspace, in addition to thoughtful touches, such as climate-controlled air conditioning and dressing gowns. Guests reviews give good marks for the size rooms at the property.
More amenities include:
  • Highchairs, childcare services and free infant beds
  • Hypo-allergenic bedding, pillowtop mattresses and rollaway/extra beds (surcharge)
  • Designer toiletries, bidets and hairdryers
  • Cable channels, electric kettles and daily housekeeping

Languages

Afrikaans, Arabic, Czech, Danish, Dutch, English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Polish, Romanian, Russian, Thai, Turkish, Ukranian, Urdu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 190 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free secured, covered on-site self-parking
  • Free secured, covered on-site valet parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Off-site parking nearby (AED 66 per day)
  • Street parking available

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Free beach shuttle
  • Free ski shuttle
  • Free shopping centre shuttle

Other information

  • Designated smoking areas
  • No alcohol allowed on site
  • No stag or hen parties

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Children's pool
  • Childcare in room (surcharge)
  • Children's menu
  • Stair gate
  • Lifeguard on site

What to do

  • Free beach shuttle
  • Fitness classes
  • Concerts/live shows

Working away

  • Business centre
  • 6 meeting rooms
  • Computer station
  • Co-working spaces
  • Conference space (3940 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2017
  • ATM/banking
  • Terrace
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

Languages

  • Afrikaans
  • Arabic
  • Czech
  • Danish
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Greek
  • Hindi
  • Indonesian
  • Italian
  • Polish
  • Romanian
  • Russian
  • Thai
  • Turkish
  • Ukranian
  • Urdu

Ski

  • Free ski shuttle

Room amenities

Be entertained

  • Cable/satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Alarm clock
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Two bathrooms
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

Bodylines has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

Salt & Pepper Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.
Gusto Italian Restaurant – This restaurant specialises in Italian cuisine and serves dinner and light fare. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Vanilla Lobby Lounge – This café only serves light fare. Open daily.
Morgans – This gastropub specialises in international cuisine and serves lunch, dinner and light fare. Happy hour is offered. Reservations are required. Open daily.
The Deck Pool Lounge – This bar only serves light fare. A children's menu is available. Open daily.

Fees & policies

Refundable deposits

  • Deposit: AED 500 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of AED 130 for adults and AED 65 for children (approximately)
  • Airport shuttle service is offered for an extra charge of AED 125 per person (one-way)
  • Early check-in can be arranged for an extra charge of 50 per cent of room rate (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AED 120.0 per night
  • Airport shuttle service for children costs AED 125 (one-way)
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Parking

  • Parking is available nearby and costs AED 66 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Children under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision
  • Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Only registered guests are allowed in the guestrooms.

On-site parties or group events are strictly prohibited.

Long-term renters welcome.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Al Bandar Rotana Hotel
Al Bandar Rotana Dubai
Al Bandar Rotana Hotel Dubai

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Al Bandar Rotana?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Al Bandar Rotana?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Al Bandar Rotana?
Sorry, pets aren't allowed.
Is parking offered on site at Al Bandar Rotana?
Yes, there's free self and valet parking. Parking spaces may be limited.
Is an airport shuttle service offered by Al Bandar Rotana?
Yes, an airport shuttle is available. The charge is AED 125 per person one-way.
What are the check-in and check-out times at Al Bandar Rotana?
You can check in from 2:00 PM - midnight. There's a 50% charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Al Bandar Rotana and nearby?
On-site recreation at Al Bandar Rotana includes aerobics . Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Al Bandar Rotana also has a sauna and a steam room.
Are there restaurants at or near Al Bandar Rotana?
Yes, there are 2 on-site restaurants, featuring international cuisine. Nearby restaurants include 5th Avenue Cafe & Restaurant (6-min walk), Ashiana (9-min walk) and Beirut Restaurant & Grills (11-min walk).
What's the area around Al Bandar Rotana like?
Al Bandar Rotana is a short 6-minute walk from Dubai Creek and 12 minutes' walk from Al Ghurair Centre. Travellers say that this hotel is in a good location.

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

8/10 Very good

8-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thanks for your service. I've checkin for this booking and very fast, no need to wait A++++
Elizabeth A, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maha, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect hotel and stay
This trip was absolutely dreamy thanks to such a beautiful hotel. All the staff were more than happy to help and accommodate our request. The facilities were exceptional. Before arriving I was worried the room would be too small but I was pleasantly suprised! The bathroom was INCREDIBLE!
Chloe, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

lovely stay
Great service, comfortable rooms and great brunch if you are there on a Friday
Timothy, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Nice modern hotel. Twice daily cleaning staff took wash cloths and didn’t replace them.
4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

It's BEAUTIFUL and has a lot to offer. Free shuttle bus to the Beach and mall.
Trakena, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

5-night trip
Verified Ebookers guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review