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Pratas Thermas Resort & Convention

Overview of Pratas Thermas Resort & Convention

Pratas Thermas Resort & Convention

3.5 star property
Riverfront hotel in Sao Carlos with 2 outdoor pools and spa

8.4/10 Very Good

29 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Bar
  • Spa
Map
Rod. sc 283, km 142, Sao Carlos, SC, 89885-000

Room options

About this area

Getting around

  • Chapeco (XAP) - 71 min drive

Restaurants

  • Restaurante Da Hidroeste - 11 min drive

About this property

Pratas Thermas Resort & Convention

When visiting Sao Carlos, Pratas Thermas Resort & Convention is a great choice to consider. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include 2 outdoor pools, a poolside bar, and a sauna.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 72 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • Free supervised childcare

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • Pool table

Working away

  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Garden
  • Picnic area
  • Television in common areas
  • 2 outdoor pools
  • 2 indoor pools
  • Arcade/game room
  • Full-service spa
  • 9 spa tubs
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Fees & policies

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Pratas Thermas Resort Convention Sao Carlos
Pratas Thermas Resort Convention
Pratas Thermas Convention Sao Carlos
Pratas Thermas Convention
Pratas Thermas & Convention
Pratas Thermas Resort & Convention Hotel
Pratas Thermas Resort & Convention Sao Carlos
Pratas Thermas Resort & Convention Hotel Sao Carlos

Frequently asked questions

Does Pratas Thermas Resort & Convention offer free cancellation for a full refund?
Yes, Pratas Thermas Resort & Convention does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Pratas Thermas Resort & Convention?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Pratas Thermas Resort & Convention?
Yes, there are 2 indoor pools, 2 outdoor pools, and a children's pool.
Are pets allowed at Pratas Thermas Resort & Convention?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Pratas Thermas Resort & Convention?
Yes, there's free self parking.
What are the check-in and check-out times at Pratas Thermas Resort & Convention?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Pratas Thermas Resort & Convention and nearby?
Pratas Thermas Resort & Convention has 2 outdoor pools, a spa, and a steam room, as well as an arcade, a picnic area, and a garden.
Are there restaurants at or near Pratas Thermas Resort & Convention?
Yes, there's an onsite restaurant. Nearby restaurants include Restaurante Da Hidroeste (5.1 mi).
What's the area around Pratas Thermas Resort & Convention like?
Pratas Thermas Resort & Convention is located by the river. Popular attractions include Paroquia Sao Carlos Borromeu, which is 7 minutes away by car.

Reviews

8.4

Very Good

8.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.1/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

8/10 Very Good

Dezembro 2022
Pontos positivos: - opções para toda família. Piscina, sala de jogos, bicicletas (alugadas), area kids, sala de eventos. - refeicoes ok, porem poucas variedades. - ponto positivo para a ceia de Natal que foi servida. Sugestões de melhorias - melhorar limpeza(principalmente do elevador panorâmico) - ficamos 4 dias hospedados e não tivemos serviço de quarto - horario de fechamento das piscinas.(19 horas). Poderia se prolongar por mais tempo com a possibilidade de um Dj proporciobnando um sunset, mesmo porque o por do sol é um espetáculo a parte. - nessidade de manutenções gerais em todas as areas do hotel.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gaspar, 5-night trip
Verified Expedia guest review

8/10 Very Good

Lucas Guilherme, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sensacional
Inclivel.
waldemiro, 5-night trip
Verified Hotels.com guest review

6/10 Good

Razoável. Bebidas quentes, brinquedos da area kids velhos e quebrados. Piscina otima para criancas. Chuveiro com falhas.
3-night family trip
Verified Hotels.com guest review

8/10 Very Good

RODRIGO, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Feliz e inesquecível surpresa Atendimento excelente Manutenção e limpeza ótimos. Alimentação perfeita!
Ruth de, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

3-night trip
Verified Hotels.com guest review

8/10 Very Good

limpeza das pisinas e atendimento
lauro Mano, 3-night family trip
Verified Expedia guest review