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All properties in Idaho Falls, Idaho, United States of America
1 room, 2 adults

Quality Inn & Suites, Idaho Falls

2.5-star2.5 stars
475 River Parkway, Idaho Falls, ID, 83402, United States of America

No-frills Idaho Falls hotel with 24-hour fitness
  • Free buffet breakfast, free WiFi, and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Good7.0
  • We love this place, though the stairwells haven't been cleaned in months. If you stay…Jun 4, 2019
  • Customer service is absolutely terible. Don’t plan on breakfast before 8. I asked if they…Jun 4, 2019
199See all 199 Hotels.com reviews
From 342 reviews

TripAdvisor Traveller Rating

Quality Inn & Suites, Idaho Falls

from $114
  • Standard Room, 1 King Bed with Sofa bed, Non Smoking, View (2 Person Sofa bed)
  • Standard Room, 1 King Bed with Sofa bed, Non Smoking, City View (2 Person Sofa bed)
  • Standard Room, Multiple Beds, Non Smoking, View (2 Person Sofa bed)
  • Standard Room, Multiple Beds, Non Smoking, City View (2 Person Sofa bed)

What’s around Quality Inn & Suites, Idaho Falls

Landmarks

  • Idaho Falls Greenbelt - 1 min walk
  • Idaho Falls Greenbelt Trail - 4 min walk
  • Colonial Theater - 8 min walk
  • Museum of Idaho - 15 min walk
  • Idaho Falls Idaho Temple - 16 min walk
  • Wes Deist Aquatic Center - 21 min walk
  • Melaleuca Field - 23 min walk
  • Idaho Falls Civic Auditorium - 30 min walk

Getting around

  • Idaho Falls, ID (IDA-Idaho Falls Regional) - 5 min drive

At a glance

Key facts

Hotel size

  • This hotel has 87 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-11 AM
  • Check-out time is 11 AM
  • Express check-out
There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 2 per room

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • 24-hour fitness facilities
  • Spa tub
  • Sauna
Working away
  • 24-hour business center
Services
  • Dry cleaning/laundry service
  • Laundry facilities
Facilities
  • Number of buildings/towers - 2
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Sofa bed
  • Sofa bed size double
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Quality Inn & Suites, Idaho Falls’s small print

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Also known as

  • Quality Inn Idaho Falls
  • Quality Idaho Falls

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for USD 10 per day

Pets are allowed for an extra charge of USD 25 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.0 From 199 reviews

Fair 4.0
Disappointed
The staff member who checked us in was very pleasant but she was in impossible possible, the hotel itself, stairways, hallways were extremely dirty, the room was passable but was serviced only one day of the weekend after we complained, there was no person to, keep the breakfast room supplied with foof or keep it clean. The bed was comfortable, the view amazing but cleanliness and service was not acceptable for the price
Corie, usFamily trip
Poor 2.0
Wost hotel ever
This was by far the worst hotel experience we have ever had. I blame poor management on every issue that we encountered during our stay. It began when we tried to check in at 3:30 and was told they had no rooms ready. We came back after 5 pm and again were told that they still did not have a room ready for us. Finally after 5:30pm, we were able to get into a room. Later that evening, we discovered our bathroom sink would not drain as the plug was stuck into the drain and would not come up. It took 3 calls to the front desk when someone finally came up after 9 pm to look at it. It could not be fixed. The next morning, when my husband and I went downstairs to check out the advertised hot breakfast, no hot breakfast was to be found. On the Choice Hotels website and app, a hot breakfast was advertised at this location from 6-9 am. We found cold cereal, oatmeal packets, and some pastries (a continental breakfast) but nothing hot was to be found. I decided to check to see it our room was on the docket to have our sink fixed that day, and the front desk did not have it in their maintenance log and "might" have seen a not about it. They were turning people away from breakfast at 8:30am. Then we had to beg for additional toilet paper for our room. It was obvious they were not prepared for the holiday weekend and understaffed. I won't even mention the shape of the "store" on site: the bare shelves. I will not make the mistake of staying at a Quality Inn again.
Jennifer, usFamily trip
Fair 4.0
No hot water
Floors 5 & 6 blew a circuit and lost all hot water. We where going to my daughters wedding that day. :( The manager never reached out to us as promised. We finally got ahold of the manager and they where only willing to give a $20 credit, very disappointed.
usFamily trip
Good 6.0
Ok hotel....Bad service.
Older hotel but clean rooms. Customer service there was none. Only 2 towels in room we asked for more they said they would bring them up never did. No sheets on pull out couch. Sauna wasn't working. There was no towels in hot tub area. We asked for more they gave 4 us 1 towel and said that is all they had. Breakfast was only donuts and juice. It was ok hotel bad service.
usFamily trip
Very Good 8.0
Gary
The hotel needs some cleaning. Trash cans outside and inside were overflowing with trash. At 3pm, the breakfast area was filthy with leftover food and filth. Coffee was out at 7am, and never refilled. Probably won’t stay here again.
Gary, usBusiness trip

Quality Inn & Suites, Idaho Falls

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