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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

KLR The City Condos By Sercotel , Playa del Carmen

3.5-star3.5 stars
Great for familiesThis property has good facilities for families.
Av. Constituyentes Esquina 25 Norte, Playa del Carmen, QROO, 77710, Mexico

3.5-star hotel with 2 outdoor pools, near Quinta Avenida
  • Free WiFi and free parking
  • Collect nightsYou can collect® Rewards nights here
From 69 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

  • Property needs updating. KLR Staff unresponsive. NO need for check in at different…Oct 6, 2019
  • The ad was misleading. It shows the entire condo amenities being two rooms, kitchen,…Aug 16, 2019

KLR The City Condos By Sercotel , Playa del Carmen

from $59
  • Studio, Kitchen
  • Room, 1 King Bed
  • Apartment, 1 Bedroom
  • Apartment, 2 Bedrooms
  • Superior Penthouse, 1 Bedroom
  • Superior Penthouse, 2 Bedrooms

What’s around KLR The City Condos By Sercotel , Playa del Carmen


  • In Gonzalo Guerrero
  • Quinta Avenida - 5 min walk
  • Playa del Carmen Main Beach - 10 min walk
  • Mamitas Beach Club - 10 min walk
  • Playa del Carmen Maritime Terminal - 19 min walk
  • Plaza Las Americas - 35 min walk
  • Punta Esmeralda Beach - 40 min walk
  • Playacar Golf Club - 42 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 96 min drive

At a glance

Key facts

Hotel size

  • This hotel has 55 rooms


  • Check-in time starts at 3 PM
  • Check-out time is noon
The check-in location differs from the property location. To check in, go to Hotel-The Gallery -On the corner of Constituyentes and 15th Ave

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)

  • Children's club


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free valet parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club
Food and drink
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Number of outdoor pools - 2
  • Pool sun loungers
  • Fitness facilities
  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Elevator
  • Garden
  • Terrace
  • Television in common areas
  • Accessible bathroom
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe (laptop compatible)

KLR The City Condos By Sercotel , Playa del Carmen’s small print

Also known as

  • KLR City Condos Sercotel Playa del Carmen
  • KLR City Condos Sercotel
  • KLR City Sercotel Playa del Carmen
  • KLR City Sercotel
  • KLR The City Condos By Sercotel Hotel
  • KLR The City Condos By Sercotel Playa del Carmen
  • KLR The City Condos By Sercotel Hotel Playa del Carmen

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MXN 20 per accommodation, per night

Deposit: MXN 2500.0 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 274 reviews

Exceptional 10.0
Playa del Carmen
We love to use Playa as our home base to visit other parts of Q Roo and this place is perfect.
Rafael, usRomance trip
Very Good 8.0
Comfy and clean with a good location
The overall experience staying at KLR The City Condos was good. The first night we had a couple of problems: the AC did not cool, and the shower did not have enough hot water. We let the staff at the front desk know the next day, and the problems were resolved by the time we got back that night. The location of the property is good. There are a few places to eat just around the corner, and it's about 10 minute walk to the 5th Avenue. The caveat of being in a convenient location is that the traffic from the main road can be loud at night and we could hear it from our room (though the rooms facing the courtyard might not have the same problem). But overall, we think that the place is really good for its value, and would recommend to stay here.
Adriana, usRomance trip
Good 6.0
Great location, crappy mattress, NO ICE MACHINE
This is NOT a Hotel. These are condos owned by investors and used by a management company to generate income. Newer construction, cheap basic decor. Great location (only a few blocks walk to 5th ave) across the street from a huge supermarket. Small staff but friendly. No phone in my room (?) old school lock & key doors. The worst mattress I’ve EVER slept on. NO ICE MACHINE or Resturant/ bar on site. Beautiful rooftop pool with limited number of chairs or spaces. This would not have worked well for a long term stay or if my GF had been with me. For this short solo trip of three nights, just GOOD ENOUGH !! Pretty good if you just want a place TO SLEEP!! Not a HOTEL experience.
us3 night trip
Very Good 8.0
The pools are great. The one on the ground floor has shade most of the day and the one on the roof has sun most of the day. The WIFI/internet is terrible.
us13 night trip with friends
Exceptional 10.0
It’s a good place they act weird with guests
It was good but a cleaning person took 100 dollars from my room... they called the woman and she described my money wrapped in a rubber band with my card which was in my bag... they said the cleaning woman took pictures of my room when I was away it was shady. You cannot bring guests really so Guys if you have 4 people in room already bring back 8 girls is gonna be the issue they act crazy
Paul, us5 night trip with friends

KLR The City Condos By Sercotel , Playa del Carmen

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