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Hotel Santiago

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Suite | 1 bedroom, minibar, desk, blackout curtains
Outdoor pool, pool loungers
Suite | 1 bedroom, minibar, desk, blackout curtains
1 bedroom, minibar, desk, blackout curtains
Suite | 1 bedroom, minibar, desk, blackout curtains

Overview of Hotel Santiago

Hotel Santiago

3.0 star property
Praia hotel with 1 outdoor pools, connected to the convention centre

8.2/10 Very good

43 verified Hotels.com guest reviews

Popular amenities

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Separate bedrooms
  • Bar
The price is €79
Price available on 04/02/2023
Map
Rua Figueira da Foz, Achada Santo Antonio, Praia, Ilha de Santiago, 1000

Room options

About this area

Getting around

  • Santiago Island (RAI-Praia Intl.) - 7 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Churrasqueira Dragoeira - 3 min walk
  • Terrazza Italia Restaurante Bar Pizzaria - 6 min walk
  • Pao Quente - 7 min walk
  • Salav - 8 min walk
  • Nice Kriola - 8 min walk

About this property

Hotel Santiago

Hotel Santiago is only 4.3 mi (6.9 km) from the airport and offers a shuttle (available 24 hours) for EUR 3 per vehicle roundtrip. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at one of the 2 bars/lounges. Other features include a poolside bar, a 24-hour health club and a terrace. Fellow travellers like the helpful staff and WiFi.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 36 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM until noon
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Swim-up bar
  • 24-hour room service

What to do

  • Beach nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2012
  • Terrace
  • 24-hour health club
  • An outdoor pool

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Lowered plug sockets in bathroom
  • Low-height bed
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Pool hoist on site

Languages

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Blackout curtains

What to enjoy

  • Separate dining area

Freshen up

  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 17 years of age.
  • Destination fee: EUR 2.00 per person, per night. This fee does not apply to children under 16 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 3 per vehicle (roundtrip. Maximum occupancy 3)
  • Local area shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge of EUR 35 (subject to availability)

Children & extra beds

  • Cots/infant beds are available for EUR 27 per night
  • Rollaway beds are available for EUR 27 per night
  • Airport shuttle service for children costs EUR 2 (roundtrip)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hotel Santiago Praia
Santiago Praia
Hotel Santiago Hotel
Hotel Santiago Praia
Hotel Santiago Hotel Praia

Frequently asked questions

Does Hotel Santiago offer free cancellation for a full refund?
Yes, Hotel Santiago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Santiago?
As of 3 February 2023, prices found for a 1-night stay for 2 adults at Hotel Santiago on 4 February 2023 start from €79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Santiago?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Santiago?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Santiago?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Hotel Santiago?
Yes, an airport shuttle is available. The charge is EUR 3 per vehicle roundtrip.
What are the check-in and check-out times at Hotel Santiago?
You can check in from 2 PM - noon. Check-out time is noon. Late check-out is available for a charge of EUR 35 (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Hotel Santiago and nearby?
Hotel Santiago has 2 bars and an outdoor pool, as well as a 24-hour health club.
Are there restaurants at or near Hotel Santiago?
Yes, there's an on-site restaurant that offers international cuisine. Nearby restaurants include Churrasqueira Dragoeira (3-min walk), Terrazza Italia Restaurante Bar Pizzaria (6-min walk) and Pao Quente (7-min walk).
What's the area around Hotel Santiago like?
Hotel Santiago is a short 7-minute drive from Santiago Island (RAI-Praia Intl.) and 11 minutes' walk from Quebra Canela.

Reviews

8.2

Very good

8.6/10

Cleanliness

8.5/10

Staff & service

6.4/10

Amenities

7.8/10

Property conditions & facilities

7.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place to stay! The staff are great and friendly. They went above and beyond for my family and I. Highly recommended.
Moises, 2-night family trip
Verified Orbitz guest review

8/10 Very good

The customer service was outstanding there is nothing I ask for that was not taken care of. Joslynn was the perfect host as well as others like Elton I would stay here again. The property’s needs some tender loving care to spruce up the place and this hotel would be a number 1
Antonio, 6-night business trip
Verified Expedia guest review

10/10 Exceptional

Anna, 2-night trip
Verified Hotels.com guest review

8/10 Very good

It was accessible to the airport and the town center. Its safe and convenient and eco friendly. The shower was great. But the top electric plug on the left side of the bed didnt work and the tv was chaneless... but overall if u need a quick stay, i recommend.
1-night trip
Verified Expedia guest review

6/10 Good

Need to fix booking if more than 2 people.
I selected 3 adults when I book this hotel. When we got there, they had a room with 1 double bed. We explained to them over and over that we need places for 3 adults. We asked if they could bring in an additional bed or give us a room with 2 beds. They charged us and additional $30 and took us up to a room that had 2 twin beds (space for 2 people to sleep). We explained again, as we were pointing to all 3 of us, that we need a place for 3 people to sleep. They said they would give us back our original room and bring in an extra bed (what we had asked for when we first found out that there was only 1 bed). We waited around for a while, then decided we needed to get dinner (it was already late). We left our room and found a bed by the elevator. After dinner we went back to the hotel and the bed was outside our room. I put it in our room and a while later someone showed up and they weren't happy that I put the bed in our room, they wanted to do it. In the end it worked out, but double, or triple, check if you plan on sleeping more than 2 people in a room.
Jeff, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was great...very attentive. Nice surprise with rooftop pool!
1-night family trip
Verified Expedia guest review

8/10 Very good

Enjoyable Stay
We enjoyed our stay. The staff spoke English well, and everyone was very helpful. The breakfast buffet was excellent. This hotel is in the middle of the city, where it may be less safe for tourists, but the city has guards on every corner to keep us safe. It is close to Quebra Canela Beach and many shops.
3-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

4/10 Fair

7-night trip
Verified Expedia guest review

6/10 Good

Great location, wifi - not so much.
Security great, location is great. Hotel manager, no where to be found when there's an issue. Wifi is bad, and hotel staff is aware of it - hasn't fixed it satisfactorily. Avoid the restaurant waiter with booze on his breath - they'll mess up your dinner order. Hotel knew about him too.
1-night trip
Verified Hotels.com guest review