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ISTAY Hotel Apartment 5

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View from room
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LCD TV, fireplace
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Overview of ISTAY Hotel Apartment 5

ISTAY Hotel Apartment 5

3.0 star property
Central aparthotel with restaurant, connected to the convention centre, near My Dinh National Stadium

7.6/10 Good

14 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Airport transfer
  • Kitchenette
  • Air conditioning
  • Refrigerator
Map
No.45 Alley 4 Dong me street, Me Tri ward, Nam Tu Liem, Hanoi

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About this area

What's nearby

  • In Nam Từ Liêm
  • Hoan Kiem Lake - 37 min drive
  • St. Joseph's Cathedral - 35 min drive
  • Hanoi Opera House - 38 min drive
  • Hanoi Old City Gate - 39 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 42 min drive
  • Hanoi Railway Station - 32 min drive
  • Hanoi Giap Bat Station - 34 min drive
  • Hanoi Van Dien Station - 36 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Hotto - 8 min walk
  • Huong Sen - 13 min walk
  • JW Café - 15 min walk
  • Daruma Duy Tan - 3 min drive
  • WA GRILL - THỊT NƯỚNG MANG VỀ KÈM BẾP 24H - 3 min drive

About this property

ISTAY Hotel Apartment 5

A great choice for a stay in Hanoi, ISTAY Hotel Apartment 5 features a rooftop terrace and offers an airport shuttle (available 24 hours) for VND 300000 per vehicle. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. A terrace and a garden are other highlights, and apartments feature fireplaces and kitchenettes. Fellow travellers love the location.

Languages

English, Korean, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 1 PM until 6 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 15
  • Check-out time is 12:30 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 1 PM please contact the property in advance using the information on the booking confirmation
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (VND 50000 per day; includes in/out privileges)
  • 24-hour return airport shuttle (surcharge)

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Oven
  • Cookware/dishes/utensils
  • Electric kettle
  • Cleaning supplies
  • Rice cooker

Dining

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area
  • Room service available

Bedrooms

  • Premium bedding
  • Egyptian cotton sheets
  • Pillow-top mattress
  • Bed sheets provided
  • Pillow menu
  • Rollaway/extra beds: VND 100000.0 per night

Bathrooms

  • Shower
  • Rainfall shower head
  • Free toiletries
  • Toilet paper
  • Slippers
  • Towels provided
  • Bidet
  • Hairdryer
  • Soap
  • Shampoo

Living spaces

  • Fireplace

Entertainment

  • LCD TV with cable service

Outdoor areas

  • Rooftop terrace
  • Terrace
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (with limits)
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Free newspapers (reception)
  • ATM/banking services

Location highlights

  • Connected to the convention centre
  • Connected to a shopping centre
  • In the business district
  • In the city centre

Things to do

  • Fitness facilities nearby (discounted access)
  • Health club access nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 58 rooms
  • 8 floors
  • Built in 2017
  • Individually furnished
  • Access via exterior cooridors

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 300000 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge of VND 300000 (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 100000.0 per night
  • Airport shuttle service for children up to age 18 costs VND 0 (one-way)

Parking

  • Self-parking costs VND 50000 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

ISTAY Hotel Apartment 5 Hanoi
ISTAY Apartment 5 Hanoi
ISTAY Apartment 5
ISTAY Hotel Apartment 5 Hanoi
ISTAY Hotel Apartment 5 Aparthotel
ISTAY Hotel Apartment 5 Aparthotel Hanoi

Frequently asked questions

Is ISTAY Hotel Apartment 5 currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
How much does it cost to stay at ISTAY Hotel Apartment 5?
As of 27 Nov 2022, prices found for a 1-night stay for 2 adults at ISTAY Hotel Apartment 5 on 1 Dec 2022 start from $22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does ISTAY Hotel Apartment 5 offer free cancellation for a full refund?
Yes, ISTAY Hotel Apartment 5 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at ISTAY Hotel Apartment 5?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at ISTAY Hotel Apartment 5?
Sorry, pets aren't allowed.
Is parking offered on site at ISTAY Hotel Apartment 5?
Yes. Self-parking costs VND 50000 per day.
Is an airport shuttle service offered by ISTAY Hotel Apartment 5?
Yes, an airport shuttle is available. The charge is VND 300000 per vehicle one-way.
What are the check-in and check-out times at ISTAY Hotel Apartment 5?
You can check in from 1 PM - 6 AM. There's a charge for early check-in (subject to availability). Check-out time is 12:30 PM. Late check-out is available for a charge of VND 300000 (subject to availability).
What is there to do at ISTAY Hotel Apartment 5 and nearby?
ISTAY Hotel Apartment 5 has a garden and access to a nearby health club.
Are there restaurants at or near ISTAY Hotel Apartment 5?
Yes, there's an on-site restaurant. Nearby restaurants include Hotto (8-min walk), Huong Sen (13-min walk) and Cơm tấm Tường Hân (2 mi).
Does ISTAY Hotel Apartment 5 have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, an oven and a fridge.
What's the area around ISTAY Hotel Apartment 5 like?
ISTAY Hotel Apartment 5 is in Nam Từ Liêm, a short 15-minute walk from Keangnam Landmark Tower 72 and 6 minutes' walk from The Garden Shopping Center. Travellers love the aparthotel's prime location.

Overall score and ratings

7.6

Good

7.8/10

Cleanliness

7.3/10

Staff & service

4.0/10

Amenities

7.3/10

Property conditions & facilities

8/10 Very good

IN GWON, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

IN GWON, 4-night trip
Verified Hotels.com guest review

6/10 Good

No room available
When we arrived to check into our prepaid studio apartment, they had no available room for us. They instead sent us to another hotel that was terrible and told us they'd be back to pick us up at 7am. We were in the lobby waiting until 7:30 when I asked if they were coming. They instead sent a car for us. Our Studio at IStay was as advertised and was nice enough. But for them to not have a room for us after we had spent all day traveling and were exhausted did not sit well with us. My wife and I were not happy.
James, 6-night romance trip
Verified Hotels.com guest review

8/10 Very good

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

가성비 괜찮은 호텔
중,장기 숙박하기에 좋습니다. 일반 여행객이 사용하기에도 편한 호텔입니다.
YOUNGHO, 4-night trip
Verified Hotels.com guest review

8/10 Very good

나름 괜찮음.
나름 괜찮음. 출장이라면.. 다시 사용할게요^^
sunghoon, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

6/10 Good

시설은 깨끗하고 좋았지만 아침식사가 나오지 않았습. 주변에 공동묘지가 있어서 저녁 늦게 걸어서 다니기에 불편함
2-night family trip
Verified Expedia guest review

8/10 Very good

가성비 good
상태대비 가성비에서 매우만족합니다
Jaehoo, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

good location good staffs good facility i like here very much
jake, 5-night trip
Verified Expedia guest review