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Hyatt Regency San Luis Potosi

Photo gallery for Hyatt Regency San Luis Potosi

Outdoor pool, pool umbrellas, pool loungers
Premium Room | Minibar, in-room safe, individually decorated, individually furnished
Meeting facility
Concierge desk
Interior detail

Overview of Hyatt Regency San Luis Potosi

Hyatt Regency San Luis Potosi

4.5 star property
Luxury hotel in San Luis Potosi with 2 bars/lounges and outdoor pool

9.0/10 Superb

357 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Avenida Real De Lomas No. 290, San Luis Potosi, SLP, 78216
Main amenities
  • 24-hour fitness centre
  • 24-hour room service
  • 6 meeting rooms
  • Airport shuttle
  • Breakfast available
  • Business centre
  • Daily housekeeping
  • Outdoor pool
  • Pool bar
  • Restaurants and 2 bars/lounges
  • Swim-up bar
  • Terrace
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Fridge
  • Television
  • Terrace

Room options

About this area

Getting around

  • San Luis Potosi, San Luis Potosi (SLP-Ponciano Arriaga Intl.) - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Las Tortugas Himalaya - 3 min walk
  • Gaucho Prime Steakhouse - 1 min walk
  • The Urban Corner - Deli & Bakery - 1 min walk
  • Chaires - 2 min walk
  • Panadería la Superior - 2 min walk
Map

About this property

Hyatt Regency San Luis Potosi

Hyatt Regency San Luis Potosi offers an airport shuttle (available on request) for MXN 450 per vehicle one-way. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at one of the 2 bars/lounges. This luxurious hotel also features a poolside bar, a 24-hour fitness centre and a fitness centre. The helpful staff and bar get good marks from fellow travellers.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 134 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle from 8:00 AM to 10:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area
  • Poolside bar
  • Restaurant
  • Snack bar/deli
  • Swim-up bar

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Access to nearby indoor pool

Working away

  • 6 meeting rooms
  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 24-hour fitness centre
  • An outdoor pool
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Safe-deposit box at front desk
  • Television in common areas
  • Terrace

Accessibility

  • Accessible bath
  • Accessible bathroom (selected rooms)
  • Grab bar in bath
  • Hand-held shower heads
  • Handrails in stairwells
  • Height-adjustable showerheads
  • In-room accessibility (selected rooms)
  • Lift
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 42-inch Smart TV
  • Cable TV channels
  • IPod docking station

Home comfort

  • Air conditioning
  • Iron/ironing board
  • Minibar

Sleep well

  • Bed sheets provided
  • Blackout curtains

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Bath or shower
  • Rainfall shower heads
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Electrical adapters/chargers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water
  • Fridge

More

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Guidebooks/recommendations
  • In-room safe (laptop compatible)
  • Local maps
  • Restaurant dining guide

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 320 for adults and MXN 160 for children
  • Airport shuttle service is offered for an extra charge of MXN 450 per vehicle (one-way. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children up to age 12 costs MXN 150 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Conrad San Luis Potosi Hotel
Conrad San Luis Potosi
Hotel Tower San Luis Potosi
Hilton Tower San Luis Potosi
Hyatt Regency San Luis Potosi Hotel
Hyatt Regency San Luis Potosi San Luis Potosi
Hyatt Regency San Luis Potosi Hotel San Luis Potosi

Frequently asked questions

Does Hyatt Regency San Luis Potosi offer free cancellation for a full refund?
Yes, Hyatt Regency San Luis Potosi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hyatt Regency San Luis Potosi?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Hyatt Regency San Luis Potosi?
Yes, there's an outdoor pool.
Are pets allowed at Hyatt Regency San Luis Potosi?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hyatt Regency San Luis Potosi?
Yes, there's free self and valet parking. Electric car charging is available.
Is an airport shuttle service offered by Hyatt Regency San Luis Potosi?
Yes, an airport shuttle is available from 8:00 AM to 10:00 PM on request. The charge is MXN 450 per vehicle one-way.
What are the check-in and check-out times at Hyatt Regency San Luis Potosi?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Hyatt Regency San Luis Potosi and nearby?
Hyatt Regency San Luis Potosi has 2 bars and an outdoor pool, as well as a 24-hour fitness centre and access to a nearby indoor pool.
Are there restaurants at or near Hyatt Regency San Luis Potosi?
Yes, there's an on-site restaurant.
What's the area around Hyatt Regency San Luis Potosi like?
Hyatt Regency San Luis Potosi is located a short 14-minute walk from La Loma Sport Center. Travellers say that the area is quiet and good for families.

Reviews

9.0

Superb

9.5/10

Cleanliness

9.2/10

Staff & service

9.1/10

Amenities

9.3/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Good

Poor service
The hotel is nice but the service is very poor. At the restaurant/bar, the food takes hours to be ready and its not good or fresh at all. The pool bar service is also very very slow. At the check out, they didnt have my info right. Its a nice hotel, rooms are good size, confortable and clean but the service is no good.
Carlos Filipe, 3-night family trip
Verified Hotels.com guest review

6/10 Good

House maids did a fantastic job. The desk needs to be improved. I ask for something and it never happened. They did not understand me and they did not ask me to repeat so they would understand. The lobby downstairs does not have anyone working when I left so I did not know if my taxi was coming or not. Little things that all add up. I had to wait a long time at breakfast for a cup of coffee. Nice hotel just needs the little details taken care of.
David, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Great service.
Anna B, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

I liked the food, staffing was generous, and it was very safe.
Dorien, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

We loved everything about this property-cleanliness, so so roomy, and super friendly stuff!!
PEDRO, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Mui bonito
Maria, 3-night family trip
Verified Orbitz guest review

10/10 Exceptional

Gloria, 1-night trip
Verified Expedia guest review

6/10 Good

Mauricio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Family friendly pool. Great breakfast buffet. Staff was very helpful.
NANCY, 4-night family trip
Verified Travelocity guest review

10/10 Exceptional

Liliana, 1-night trip
Verified Hotels.com guest review