6/10 Good
20 October 2022
Overall, our stay at Umi was just ok. Here are some pros and cons:
Positives:
1. Good location, close to a lot of great stuff.
2. The modern design aesthetic is cool.
3. Everything was very clean.
4. Solid breakfast.
5. We had dinner at the restaurant, and the food here was better than any of the other hotel restaurants we went to during our trip.
6. One of the staff members we interacted with was incredibly kind and lovely. She was our server for dinner and she was great and went above and beyond.
Negatives:
1. The soundproofing is really bad. Significantly worse than all of the other hotels in Iceland we stayed in. You will legitimately hear everything outside your hotel room.
2. Beds were not comfortable. We stayed in several hotels during our trip, and the beds at Umi were the worst.
3. Window ventilation was very limited, and our room got too hot. This was uncomfortable.
Overall, they got a lot of things right with the design and the food. Unfortunately, the negative items are primary to getting a good night’s sleep, which is the main purpose of a hotel.
Would I stay here again? Honestly probably not. The negatives are too problematic to justify the cost of this hotel, and unfortunately it was the least comfortable sleep of our trip compared to the other hotels we stayed in.
Sean
Sean, 1-night trip with friends
Verified Expedia guest review