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The Richmond House Grand

Photo gallery for The Richmond House Grand

Reception
Balcony
Balcony
Suite | Living room | 32-inch LED TV with cable channels, TV, pay-per-view films
View from room

Overview of The Richmond House Grand

The Richmond House Grand

3.0 star property
Mountain hotel with 2 restaurants, near Ceylon Tea Museum

8.8/10 Fabulous

75 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Separate bedrooms
Map
195/56 Richmond Hill Lane, Heerassagala, Kandy, Central

Room options

About this area

Getting around

  • Colombo (CMB-Bandaranaike Intl.) - 115 min drive
  • Kandy Railway Station - 13 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Skyloft - 7 min walk
  • OpenRice - 3 min drive
  • Sala Thai Restaurant - 4 min drive
  • Xiang Yun Chinese Restaurant - 4 min drive
  • Dine-More - 5 min drive

About this property

The Richmond House Grand

The Richmond House Grand offers an airport shuttle (available 24 hours) for USD 75.00 per vehicle one way. You can relax with a drink at the bar/lounge, and the 2 restaurants are nice spots to grab a bite to eat. Other highlights at this Colonial hotel include a terrace and a garden. The helpful staff and breakfast get good marks from fellow travellers.

Languages

English, Japanese, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time starts at 12:30 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • BBQs
  • Room service (limited hours)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Japanese
  • Russian

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Cot/infant bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – Overlooking the garden, this restaurant specialises in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 05 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 75.00 per vehicle (one way)

Children & extra beds

  • Cots/infant beds are available for USD 10.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

RICHMOND HOUSE KANDY Hotel
RICHMOND HOUSE KANDY
The Richmond House Kandy Hotel Kandy
Richmond Kandy
Richmond House Grand Hotel Kandy
The Richmond House Kandy Hotel
Richmond House Grand Kandy
Richmond House Grand
The Richmond House Grand Hotel
The Richmond House Grand Kandy
The Richmond House Grand Hotel Kandy

Frequently asked questions

Does The Richmond House Grand offer free cancellation for a full refund?
Yes, The Richmond House Grand does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Richmond House Grand?
As of 31 Jan 2023, prices found for a 1-night stay for 2 adults at The Richmond House Grand on 1 Feb 2023 start from $39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Richmond House Grand?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Richmond House Grand?
Sorry, pets aren't allowed.
Is parking offered on site at The Richmond House Grand?
Yes, there's free self parking.
Is an airport shuttle service offered by The Richmond House Grand?
Yes, an airport shuttle is available. The charge is USD 75.00 per vehicle one way.
What are the check-in and check-out times at The Richmond House Grand?
You can check in starting at 12:30 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at The Richmond House Grand and nearby?
The Richmond House Grand has a garden.
Are there restaurants at or near The Richmond House Grand?
Yes, there are 2 on-site restaurants, featuring local and international cuisine and garden views. Nearby restaurants include Skyloft (7-min walk), Dine-More (2 mi) and Kandy Muslim Hotel (2.8 mi).
Does The Richmond House Grand have any outdoor private spaces?
Yes, every room features a balcony.

Reviews

8.8

Fabulous

8.9/10

Cleanliness

9.4/10

Staff & service

8.3/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Exceptional

Wonderful Hotel!
I was there for the first ten days in March, 2020 and really enjoyed the relaxing atmosphere and warm hospitality by the staff and owners. Would definitely return!
Ramdial, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Choice in Kandy
Wonderful rooms and hospitality overlooking the city. Would highly recommend. The hotel manager was fantastic and very accommodating. Meals were good. We were a large party and had much of the hotel to ourselves in the main building (there is another across the street).
Michael, 2-night family trip
Verified Hotels.com guest review

6/10 Good

All rooms had balconies with a pleasant view. We saw lots of monkeys frolicking on the roofs of adjacent buildings. Not much in the way of grounds or other facilities but the lobby was comfortable.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

A beautiful house with stunning views over Kandy. We were welcomed by the lovely staff and served a fabulous meal.
1-night trip
Verified Expedia guest review

10/10 Exceptional

High above town, amazing view, Private, Great chef, best tomato soup ever.
2-night trip
Verified Expedia guest review

10/10 Exceptional

The Richmond House was one of the best venues we stayed at during our visit to Sri Lanka. The staff was wonderful and made sure we saw what we wanted to see during our stay. We were able to book the car and driver while we stayed and he went above and beyond in getting us to our next destination. Very beautiful and worth every penny we spent- and very reasonable in prices. Fabulous experience and recommend the establishment to anyone wishing to stay in Kandy.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great place but little out of the way
Lovely room with great views of Kandy. Excellent food with friendly staff. Only problem is steep narrow road to hotel and bit out of the way. We had a driver with car so was OK
michael, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

A grand old building indeed!
Great view of Kandy and the surrounding mountains from the balcony. A little tired looking overall but still a nice and interesting building. Very comfy beds. We enjoyed the buffet breakfast and also had a nice dinner there one evening. A bit of a mission getting up and down the hill but we were in a car so it wasn’t a problem for us. Staff were very attentive and friendly.
Simon, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great option is staying in Kandy
Large spacious rooms and very friendly staff. We got a free upgrade to a suite which was huge and had spectacular views over the valley in Kandy. The room had everything needed and was very comfortable. Good selection at breakfast with staff always on hand to assist. Very close to Kandy so handy for trips around the area.
Mark, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review