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Sonesta Hotel Bucaramanga

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In-room safe, desk, blackout curtains, soundproofing
Outdoor pool, open 10 AM to 9 PM, pool umbrellas, pool loungers
Outdoor pool, open 10 AM to 9 PM, pool umbrellas, pool loungers
Outdoor pool, open 10 AM to 9 PM, pool umbrellas, pool loungers
In-room safe, desk, blackout curtains, soundproofing

Overview of Sonesta Hotel Bucaramanga

VIP Access

Sonesta Hotel Bucaramanga

3.5-star property
Floridablanca hotel with 1 outdoor pools, connected to a shopping centre

8.8/10 Fabulous

280 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Race 27 No. 29-145. Cañaveral oriental, Bucaramanga Metro Areea, Floridablanca, Santander, 681002

Room options

About this area

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 64 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Chicamocha Pub - 6 min walk
  • Perro Loco - 3 min drive
  • Sazoni - 5 min drive
  • Restaurante La Puerta Del Sol - 5 min drive
  • Ziru’s Pizza - 5 min drive

About this property

Sonesta Hotel Bucaramanga

A great choice for a stay in Floridablanca, Sonesta Hotel Bucaramanga features an airport shuttle. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights include a poolside bar, a fitness centre and a terrace. Fellow travellers say good things about the comfortable beds and helpful staff.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 104 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:30 PM
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (94 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Pool access available from 10 AM to 9 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Sonesta Bucaramanga
Sonesta Hotel Bucaramanga Hotel
Sonesta Hotel Bucaramanga Floridablanca
Sonesta Hotel Bucaramanga Hotel Floridablanca

Frequently asked questions

Does Sonesta Hotel Bucaramanga offer free cancellation for a full refund?
Yes, Sonesta Hotel Bucaramanga does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sonesta Hotel Bucaramanga?
As of 31 January 2023, prices found for a 1-night stay for 2 adults at Sonesta Hotel Bucaramanga on 1 March 2023 start from €58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sonesta Hotel Bucaramanga?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sonesta Hotel Bucaramanga?
Yes, there's an outdoor pool. Guests have pool access from 10 AM to 9 PM.
Are pets allowed at Sonesta Hotel Bucaramanga?
Sorry, pets aren't allowed.
Is parking offered on site at Sonesta Hotel Bucaramanga?
Yes, there's free self parking.
Is an airport shuttle service offered by Sonesta Hotel Bucaramanga?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Sonesta Hotel Bucaramanga?
You can check in from 3:00 PM - 11:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Sonesta Hotel Bucaramanga and nearby?
Sonesta Hotel Bucaramanga has an outdoor pool and a fitness centre.
Are there restaurants at or near Sonesta Hotel Bucaramanga?
Yes, there's an on-site restaurant. Nearby restaurants include Chicamocha Pub (6-min walk), Sazoni (2.1 mi) and Restaurante La Puerta Del Sol (2.9 mi).
What's the area around Sonesta Hotel Bucaramanga like?
Sonesta Hotel Bucaramanga is a short 10-minute walk from Cardiovascular Foundation of Colombia and 13 minutes' walk from Clínica Foscal Internacional.

Reviews

8.8

Fabulous

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

8/10 Very good

Jhony, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Farley, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Close to mall
James, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great and convenient location….everyone was so friendly, helpful and nice!!! Breakfast was good but should have more options for kids like waffles and pancakes as everyday menu. Will definitely go back!!! Really Liked the Hotel!
Jocelyn, 1-night family trip
Verified Expedia guest review

8/10 Very good

Thalia, 5-night trip
Verified Expedia guest review

6/10 Good

The hotel is very nice. Very clean and great staff. The breakfasts every morning were very good and had a decent amount of variety each day. I enjoyed those. But, the dinner good is really not that good. One night
Joseph, 6-night family trip
Verified Hotels.com guest review

4/10 Fair

Henry, 1-night trip
Verified Expedia guest review

8/10 Very good

Great location. Very Clean. Very safe!
Drigelio, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Misael, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It's not a big hotel. Even if there are not large spaces into it, I found amenities were convenient for a short stay. Staff is great. Convenient shopping in nearby malls.
Oscar, 3-night family trip
Verified Expedia guest review