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All properties in Vienna, Vienna (state), Austria
1 room, 2 adults

SMARTments business Wien Hauptbahnhof, Vienna

3-star3 stars
Gertrude-Fröhlich-Sandner-Straße 15, Vienna, Vienna, 1100, Austria

Comfortable apartment with kitchen, near Belvedere
  • Free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • Terrible bed. Channels for locals . Decor so cold and cheap. Staff are not friendlyFeb 20, 2020
  • I liked the fact that it is close to the train station. I wish it would have been closer…Feb 5, 2020

SMARTments business Wien Hauptbahnhof, Vienna

from $71
  • Apartment
  • Studio
  • Studio XL
  • Studio Twin

What’s around SMARTments business Wien Hauptbahnhof, Vienna

Landmarks

  • In Favoriten
  • Belvedere - 13 min walk
  • Naschmarkt - 26 min walk
  • Vienna State Opera - 29 min walk
  • Albertina - 32 min walk
  • Spanish Riding School - 36 min walk
  • Stephansplatz - 37 min walk
  • St. Stephen's Cathedral - 37 min walk

Getting around

  • Vienna Intl. Airport (VIE) - 23 min drive
  • Vienna Central Station - 2 min walk
  • Vienna Meidling Station - 6 min drive
  • Vienna Schedifkaplatz Station - 6 min drive
  • Sudtiroler Place S-Bahn - 5 min walk
  • Keplerplatz U-Bahn - 7 min walk
  • Quartier Belvedere S-Bahn - 7 min walk

At a glance

Key facts

Size

  • 162 apartments

Arriving/leaving

  • Check-in time 2:00 PM-10:30 AM
  • Check-out time is 11:00 AM
The front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 5:30 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: English, German.

At the property

Food and drink
  • Coffee/tea in a common area
Facilities
  • Year Built - 2017
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • German

In the apartment

Home comforts
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • 32-inch Smart TV
  • Satellite TV channels
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Weekly housekeeping provided

SMARTments business Wien Hauptbahnhof, Vienna’s small print

Also known as

  • SMARTments business Wien Hauptbahnhof Aparthotel Vienna
  • SMARTments business Wien Hauptbahnhof Apartment Vienna
  • SMARTments business Wien Hauptbahnhof Aparthotel
  • SMARTments business Wien Hauptbahnhof Vienna
  • SMARTments business Wien Haup
  • SMARTments business Wien Hauptbahnhof Vienna
  • SMARTments business Wien Hauptbahnhof Apartment

Policies

Housekeeping is provided every 14 days.

Only registered guests are allowed in the guestrooms.

Guests must contact this property in advance to reserve cribs/infant beds. Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for SMARTments business Wien Hauptbahnhof, Vienna

  • Does SMARTments business Wien Hauptbahnhof offer free cancellation for a full refund?
    Yes, SMARTments business Wien Hauptbahnhof does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at SMARTments business Wien Hauptbahnhof?
    Sorry, there's no parking at SMARTments business Wien Hauptbahnhof.
  • Are pets allowed at SMARTments business Wien Hauptbahnhof?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at SMARTments business Wien Hauptbahnhof?
    You can check in from 2:00 PM to 10:30 AM. Check-out time is 11:00 AM.

Recent reviews

Fabulous 8.6 From 862 reviews

Poor 2.0
DON'T STAY HERE.
Nearly impossible to check in. During pouring rain and wind we were stuck using a rediculous screen-based check-in, as there is no desk service on the weekend. Also no housekeeping on the weekend. Bed gave us both back aches. Difficult to find any place to eat nearby except inside the train station. Except that we had a private bathroom, a hostel would have been a better experience!
Susan, us2 night trip
Poor 2.0
Stay away from this hotel!
Terrible. We arrived on Saturday. No reception on the weekend. Our confirmation number didn't work. We phoned the number provided for help and got a recording stating no one available to help us. Went across the street to a wonderful hotel with great staff who phoned hotels.com for us. They helped but it took 4 hours to get us help to get into our room, with no air-conditioning, very warm. After the third hour of trying to get into the hotel I told hotels.com I just wanted to cancel and stay across the street. Hotels.com told me that Smartments was going to charge me for the full three nights if I stayed or not. Very unfair as we were cancelling more than 24 hours ahead of time. Another young man in the lobby was trying to cancel his room as he said the room was over 40 degrees He said the phone weekend staff was very rude and they would not even talk to him till reception on Monday morning. No service at this hotel. No clean towels or garbage pick up. For the money very poor!
Wendy, us3 night romance trip
Exceptional 10.0
Air conditioner
I stayed from the end of June to early July. They don’t have air conditioner. The temperature of room is higher than outside. It was very hot inside.
us9 night business trip
Exceptional 10.0
Very pleased!
I stayed a week although there was no room service there were cleaning supplies available and laundry facilities. Just had to bring your own detergent. Kitchen was very compact so wouldn’t cook very much. But I had everything I needed. Very clean and great location next to a main train station! Very happy with facilities!
Robert, us7 night family trip
Good 6.0
I am not a Hotel Maid
Large queen/king bed with only a twin comforter for 2 people -flip for who gets to use it. Hot with no air conditioner. 1 towel only in the room, I called downstairs and they told me to come and get another one before 10:00 PM that Friday night because no one would be available again until Monday morning. No maid service, no front desk or anyone else on weekends and they expect you to clean the room and take out the trash. What was I paying for exactly? Other than that the room had a nicely equipped kitchenette.
us3 night romance trip
Very Good 8.0
Close to train station.
Great location close to train station, but not the best service at front desk. You're kind of on your own there because after 10pm no one is there and you have to remember your key to enter the building. There's no breakfast available, but many places to eat at the train station and a pedestrian street about a block away.
Marie-France, us3 night romance trip
Good 6.0
Great for business long trips. WiFi deficient
All very clean, the concept works more for business that leisure travel. The internet / WiFi was so bad I had to leave the building to use my cellular roaming. The staff does not work on weekends and you have to take your trash out. Good for the price.
Cesar, us3 night family trip
Exceptional 10.0
Pleasant Stay
Pleasant and Comfortable stay, room a bit small but living area was great.
Marina, us2 night trip with friends
Exceptional 10.0
Great!
Great place, location & service. Recommended
us3 night romance trip
Very Good 8.0
SMARTments is a great idea. We arrived late but someone was still at desk to check us in. Room was great and had all the basics. But instructions for coffee maker not clear enough to make it work. Also, the Internet never could be activated on my computer for any of the 3 days we were there. Nonetheless, great concept, great location steps from the train station and the fridge was a blessing. Great value!
John, us3 night business trip

SMARTments business Wien Hauptbahnhof, Vienna

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