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Hilton Astana

Photo gallery for Hilton Astana

Exterior
Indoor pool, outdoor pool
Deluxe Room, 1 King Bed | Premium bedding, memory foam beds, minibar, in-room safe
Deluxe Suite, 1 Bedroom | Premium bedding, memory foam beds, minibar, in-room safe
Premium bedding, memory foam beds, minibar, in-room safe

Overview of Hilton Astana

Hilton Astana

5.0 star property
Luxury hotel in Yesil District with 2 bars/lounges and spa

9.0/10 Superb

65 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is $138
Price available on 12/26/2022
Map
Sauran Street 46, Nur-Sultan, 010000

Room options

About this area

What's nearby

  • In Yesil District

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 13 min drive
  • Astana Railway Station - 14 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Qazaq Gourmet - 4 min drive
  • Uzbechka - 5 min drive
  • Mado - 6 min drive
  • Cabernet Club - 6 min drive
  • Arnau - 6 min drive

About this property

Hilton Astana

A great choice for a stay in Nur-Sultan, Hilton Astana features a rooftop terrace and offers an airport shuttle (available 24 hours) for KZT 11000 per vehicle. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and an outdoor pool. Fellow travelers like the helpful staff and location.

Languages

Chinese (Mandarin), English, German, Russian, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 253 rooms

Arriving/Leaving

  • Check-in time from 2 PM - 5:30 AM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Free reception (select days)
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Grocery/convenience store

Working away

  • Business center
  • 9 meeting rooms
  • Conference space (7535 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • German
  • Russian
  • Turkish

Room amenities

Be entertained

  • MP3 docking station
  • 40-inch Smart TV
  • Premium digital channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • 2 bathrooms
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Eforea spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

Dining

Axis - Onsite lobby lounge.
Cloud 9 - Onsite rooftop bar. Reservations are required. Open daily.
Park Kitchen - This restaurant serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between KZT 10000 and KZT 10000 per person (approximately)
  • Airport shuttle service is offered for an extra charge of KZT 11000 per vehicle (one-way, maximum occupancy 3)

Children & extra beds

  • Rollaway beds are available for KZT 5000.0 per night
  • Airport shuttle for children between the ages of 17 and 18 costs KZT 0 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Astana Hotel Nur-Sultan
Hilton Astana Hotel
Hilton Astana Nur-Sultan
Hotel Hilton Astana Nur-Sultan
Nur-Sultan Hilton Astana Hotel
Hilton Astana Hotel
Hilton Astana Nur-Sultan
Hilton Astana Hotel Nur-Sultan
Hilton Astana Hotel
Hilton Astana Nur-Sultan
Hotel Hilton Astana Nur-Sultan
Nur-Sultan Hilton Astana Hotel
Hotel Hilton Astana
Hilton Astana Hotel Nur-Sultan
Hilton Astana Nur-Sultan
Hotel Hilton Astana Nur-Sultan
Nur-Sultan Hilton Astana Hotel
Hilton Astana Hotel
Hotel Hilton Astana
Hilton Astana Hotel Nur-Sultan

Frequently asked questions

Does Hilton Astana offer free cancellation for a full refund?
Yes, Hilton Astana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Astana?
As of Nov 29, 2022, prices found for a 1-night stay for 2 adults at Hilton Astana on Dec 26, 2022 start from $138, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Astana?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Hilton Astana?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Hilton Astana?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton Astana?
Yes, there's free self parking.
Is airport shuttle service offered by Hilton Astana?
Yes, an airport shuttle is available. The charge is KZT 11000 per vehicle one-way.
What are the check-in and check-out times at Hilton Astana?
You can check in from 2 PM - 5:30 AM. Check-out time is noon. Contactless check-out is available.
What is there to do at Hilton Astana and nearby?
Hilton Astana has 2 bars and a spa, as well as an outdoor pool and a steam room.
Are there restaurants at or near Hilton Astana?
Yes, there's an onsite restaurant, Axis. Nearby restaurants include Qazaq Gourmet (2.1 mi), Uzbechka (2.8 mi), and Mado (3.2 mi).
Does Hilton Astana have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hilton Astana like?
Hilton Astana is a short 8-minute walk from EXPO 2017 and 9 minutes' walk from MEGA Silk Way. Travelers say this hotel is in a good location.

Overall score and ratings

9.0

Superb

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.3/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Very Good

Grand hotel in a great location, just few hiccups
A beautiful hotel in a great location. Room was spacious, bed comfortable. As hotel is big, you need to be careful which lift you use to have it closest to your room. Reception did not advise me that and i ended up dragging my heavy suitcases quiet a long way. Mini bar was empty (even though at check out I was asked if I used anything from it). Breakfast is started to be tidied up 5-10min before end time which feels a bit uncomfortable. If you come last minute, some food might be already gone and not re-filled. I also had a call at 5.53am asking if I had issues with fire alarm?! not great way to be woken up.
Kristina, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel, very comfortable room, fantastic breakfast, polite and caring staff.
NATALIA, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

All.
Marina, 2-night trip
Verified Expedia guest review

8/10 Very Good

The property and staff were all great and helpful, the only problem I had was 2 out of the 10 days I was there they had no electricity with no hot water and nothing for the inconveniences.
Brandon, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

Peter, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Останавливаемся втором раз с семьей ,очень хороший отель ,расположение и персонал ! Stay at this hotel for a second time ,nice facility,friendly staff,in the libby they have kids corner ,so little one can play while parents eats,spa is amazing ,has kids pool too ,little dip but it’s ok .So great place for both,family and business.Highly recommended.
yevgeniya, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Instead of king size bed, was offered two double
Dmitri, 1-night trip
Verified Expedia guest review

8/10 Very Good

Great stay!
Amy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

yevgeniya, 1-night trip
Verified Expedia guest review