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Pestana Ilha Dourada Hotel & Villas

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Superior Double or Twin Room | Balcony
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Family Villa | Terrace/patio

Overview of Pestana Ilha Dourada Hotel & Villas

Pestana Ilha Dourada Hotel & Villas

4.0 star property
4-star aparthotel in Porto Santo with outdoor pool and restaurant

9.4/10 Exceptional

30 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
Map
Rua Ponta dos Zambujeiros, Porto Santo, 9400-242

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About this area

Getting around

  • Porto Santo (PXO) - 16 min drive

Restaurants

  • Bar João do Cabeço - 10 min walk
  • Pizzaria Gelataria Maramao - 18 min walk
  • Mar e Sol - 3 min drive
  • Bar do Henrique - 4 min drive
  • Pé na Água - 4 min drive

About this property

Pestana Ilha Dourada Hotel & Villas

A great choice for a stay in Porto Santo, Pestana Ilha Dourada Hotel & Villas is only 3.7 mi (5.9 km) from the airport. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool and a poolside bar are other highlights, and apartments offer LCD TVs and minibars. Fellow travellers like the pool and helpful staff.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 33 lbs)*

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sunloungers
  • Sauna
  • Turkish bath/hammam
  • Massages
  • Spa services
  • Spa treatment rooms

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site

Family friendly

  • Children stay for free (see details)
  • Children's pool

Dining

  • Free buffet breakfast available daily 8:00 AM–10:30 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Minibar
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Hairdryer
  • Towels provided

Entertainment

  • LCD TV with satellite service

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Business centre
  • Desk

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • EUR 25 per pet per day
  • 1 per room (up to 33 lbs)
  • Welcoming cats and dogs only

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Phone
  • Luggage storage
  • 24-hour front desk

General

  • 49 rooms
  • Recycling

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages. The spa is equipped with Turkish bath/hammam.

Fees & policies

Pets

  • Pets are allowed for an extra charge of EUR 25 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Pestana Ilha Dourada Hotel Porto Santo
Pestana Ilha Dourada Hotel
Pestana Ilha Dourada Porto Santo
Pestana Ilha Dourada
Pestana Ilha Dourada & Villas
Pestana Ilha Dourada Hotel & Villas Aparthotel
Pestana Ilha Dourada Hotel & Villas Porto Santo
Pestana Ilha Dourada Hotel & Villas Aparthotel Porto Santo

Frequently asked questions

Does Pestana Ilha Dourada Hotel & Villas offer free cancellation for a full refund?
Yes, Pestana Ilha Dourada Hotel & Villas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Pestana Ilha Dourada Hotel & Villas?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Pestana Ilha Dourada Hotel & Villas?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Pestana Ilha Dourada Hotel & Villas?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 33 lbs per pet. There's a charge of EUR 25 per pet, per day.
Is parking offered on site at Pestana Ilha Dourada Hotel & Villas?
Yes, there's free self parking.
What are the check-in and check-out times at Pestana Ilha Dourada Hotel & Villas?
You can check in from 3 PM - midnight. Check-out time is noon.
What is there to do at Pestana Ilha Dourada Hotel & Villas and nearby?
Pestana Ilha Dourada Hotel & Villas has an outdoor pool and a sauna, as well as a Turkish bath and a garden.
Are there restaurants at or near Pestana Ilha Dourada Hotel & Villas?
Yes, there's an on-site restaurant. Nearby restaurants include Bar João do Cabeço (10-min walk), Restaurante Gazela (2.3 mi) and Pé na Água (2.3 mi).
What's the area around Pestana Ilha Dourada Hotel & Villas like?
Pestana Ilha Dourada Hotel & Villas is located a short 9-minute walk from Porto Santo Beach.

Overall score and ratings

9.4

Exceptional

9.4/10

Cleanliness

9.2/10

Staff & service

10.0/10

Amenities

9.3/10

Property conditions & facilities

10/10 Exceptional

Beautiful modern hotel with friendly staff, great breakfast, and quick walk to the beach!
Sarah, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

We have never felt so welcome at a hotel before! An absolutely perfect experience.
Leah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente hotel. Excelente staff. Localizado perto da praia. Zona calma. Recomendo
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel, amazing breakfast and very friendly welcome. Beach is very close and stunning. I will return there next year. During Low season very quiet and relaxing.
laurent, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel just needs a few touches, room tissues, coffee/ tea machine for example. The staff were outstanding
Michael, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing hotel!!
Fabulous place. Incredibly friendly and attentive staff, everyone is extremely sweet and welcoming. Rooms are very spacious, brand new, nicely decorated and very comfortable. Beautiful flowers in the garden. Tasty breakfast buffet. We totally loved our stay and will surely be back!!
Valerie, 4-night trip
Verified Orbitz guest review

10/10 Exceptional

Great!
We really enjoyed our stay!!! We are very demanding in terms of room and bathroom conditions and they were very good. Ultra modern and sparkling. Having said this, the best asset of the hotel is the staff, nothing is too much to ask and everything is possible. There was no restaurant menu, but they will make something basic with ingredients available if you wanted to have lunch in or could order take away from a very good Italian restaurant. This worked for us. It is important to note that the beach is quite a walk away but we like to move around so this was no issue at all. It might be an issue with someone who has small children and/or needs to manage a pram. We will come back!
Verified Expedia guest review

10/10 Exceptional

Perfect relaxation
This is new property only one year open. The facilities are all in pristine condition. There are less than twenty rooms in the hotel so personal attention is assured at all times. There is a very tranquil relaxing atmosphere. We found the staff and in particular the manager to be of the highest standard, always ready to help in any way they could. There are villas on the property too which would be good if you prefer to do some self catering .
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel, fantastic service.
April was a very quiet time of year for porto santo we were two of very few people in the hotel, however the staff were exceptional and did everything to make our stay enjoyable. Will definitely be back when weather is warmer.
Verified Expedia guest review

10/10 Exceptional

Laurence, 2-night family trip
Verified Hotels.com guest review