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Hakodate Onuma Tsuruga Resort EPUY

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Lobby
Twin Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets
Executive Twin Room with private hot spring, Non Smoking | Living room | 42-inch flat-screen TV with digital channels, TV
Executive Twin Room with private hot spring, Non Smoking | In-room safe, desk, free WiFi, bed sheets
Twin Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Overview of Hakodate Onuma Tsuruga Resort EPUY

Hakodate Onuma Tsuruga Resort EPUY

3.5 star property
Nanae ski hotel with free ski shuttle and restaurant
9.4 out of 10 Exceptional
9.4/10 Exceptional

41 verified Hotels.com guest reviews

Property highlights

  • Onsen
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
85-9 Onuma-cho, Kameda-gun, Nanae, Hokkaido, 041-1354
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Hot springs
  • Free ski shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Coffee shop/cafe
  • Spa services
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
For families
  • Fridge
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In a regional park
  • Fort Goryokaku - 26 min drive
  • Hakodate Racecourse - 28 min drive
  • Yunokawa Hot Spring - 29 min drive

Getting around

  • Hakodate (HKD) - 34 min drive
  • Niyama Station - 13 min drive
  • Shin-Hakodate-Hokuto Station - 17 min drive
  • Ōnuma Station - 25 min walk
  • Free train station pickup
  • Free train station drop-off
  • Free ski shuttle

Restaurants

  • ラッキーピエロ 峠下総本店 - 9 min drive
  • ラッキーピエロ森町赤井川店 - 5 min drive
  • 沼の家 - 6 min walk
  • 山川牧場ミルクプラント - 3 min drive
  • ピカタの森アイス工房 - 6 min drive
Map

About this property

Hakodate Onuma Tsuruga Resort EPUY

Hakodate Onuma Tsuruga Resort EPUY features a free ski shuttle and puts you near winter activities such as downhill skiing and snowboarding. You can indulge in massages, facials or aromatherapy, and grab a bite to eat at Restaurant EPUY, which serves French cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a terrace and a garden. Fellow travellers like the helpful staff and walkability.

Languages

Chinese (Mandarin), English, Japanese

At a glance

Hotel size

  • 30 rooms

Arriving/Leaving

  • Check-in time from 3 PM until 7 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Guests booking half board rates and requiring dinner at the hotel must arrive prior to 7 PM.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Free train station shuttle*

Off-site

  • Free ski shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Water dispenser

What to do

  • Hot springs
  • Shopping
  • Free bikes nearby
  • Ecotours nearby
  • Mountain climbing nearby
  • Boat tours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in reception
  • Spa services

Accessibility

  • Wheelchair-accessible parking

Ski

  • Free ski shuttle
  • Ski lifts nearby
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snowboarding nearby

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an outdoor mineral hot spring (onsen). This service features separate men's and women's areas. There are hot springs on site.

Dining

Restaurant EPUY – Overlooking the garden, this fine-dining restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Reservations are required.
Crawford – This bar overlooks the garden. Open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
This property offers train station pickup service from Onuma-Koen station only.
Additional fees may apply to children for items such as bedding and meals.
Guests traveling with a service animal must contact the property prior to arrival.

Also known as

Hakodate Onuma Tsuruga Epuy
Hakodate Onuma Tsuruga Resort EPUY Hotel
Hakodate Onuma Tsuruga Resort EPUY Nanae
Hakodate Onuma Tsuruga Resort EPUY Hotel Nanae

Frequently asked questions

Does Hakodate Onuma Tsuruga Resort EPUY offer free cancellation for a full refund?
Yes, Hakodate Onuma Tsuruga Resort EPUY does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hakodate Onuma Tsuruga Resort EPUY?
Sorry, pets aren't allowed.
Is parking offered on site at Hakodate Onuma Tsuruga Resort EPUY?
Yes, there's free self parking.
What are the check-in and check-out times at Hakodate Onuma Tsuruga Resort EPUY?
You can check in from 3 PM - 7 PM. Check-out time is 11 AM.
What is there to do at Hakodate Onuma Tsuruga Resort EPUY and nearby?
During the winter, enjoy nearby recreation such as downhill skiing and snowboarding, and return when the snow melts for boat tours and cycling. Additional recreation on-site includes hot springs. Enjoy amenities such as spa services and a garden.
Are there restaurants at or near Hakodate Onuma Tsuruga Resort EPUY?
Yes, Restaurant EPUY offers French cuisine and garden views.
What's the area around Hakodate Onuma Tsuruga Resort EPUY like?
Hakodate Onuma Tsuruga Resort EPUY is located a short 1-minute walk from Onuma Quasi-National Park. Travellers say that the area is walkable and ideal for skiing.

Reviews

9.4

Exceptional

9.7/10

Cleanliness

9.6/10

Staff & service

10.0/10

Amenities

9.7/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Relaxing hot spring resort
We came here for our honeymoon and had one of the most relaxing, comfortable stays of our trip. We were blown away by how nice this was They have a really interesting set up for their lobby lounge, with wood paneling and a flickering fireplace, it invokes the feel of a forest lodge. In the middle of the room is a beautifully done model train diorama that guests can start the trains with a push of a button. During the day, there are free drinks in the lobby and complimentary cocktails at night. The room we stayed in was connected to another room that had our own lounge with a drop down screen and projector as well as a private onsen that was just for our use. Our trip also included dinner and breakfast at their restaurant, which had a different set tasting menu of 8-10 small dishes every night and a breakfast in the morning. The dishes are fine dining - French inspired with a Japanese influence and are made from fresh, local ingredients from Hokkaido. The hotel is close to Onuma-koen station and is just a couple minutes walk away. It's pretty easy to take the JR Super Hokuto to go visit Hakodate and check out the city there and come back in the evening. Literally out the back door is Lake Onuma and a great view. However, the one downside is that the town itself has nothing for a tourist to see, the nearest combini is over 1km away. The staff is super friendly, polite, and attentive and provided excellent service on par with high end hotels in Tokyo.
3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

an upscale hotel featuring room with private outdoor bath, a great restaurant and a nice lounge
jyiu, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I was there with my galfriend ( three months pregnant) in Oct 2018 , celebrated her bday there just for one night . We booked an outdoor onsen suite and it was an amazing stay . The room is spacious and clean . The food at the restaurant is fabulous... we had breakfast lunch n dinner there ... great services ... nice ambience. Will be back after she gave birth , want to experience outdoor onsen in winter ❄️ .
K, 1-night trip
Verified Expedia guest review

8/10 Very good

Nice, slightly quirky place with good food.
This hotel was a renovation of a Western period themed hotel. The hotel is charming in its way--sort of the Japanese perception of English life in the early 1900s. Each room is named after an Herb or Berry. We had two rooms, one with an outdoor onsen, and one with and indoor onsen that was in a separate recreation "pool house". The rooms themselves were a bit small like many Japanese hotels are, but the room with the separate indoor onsen was actually huge with a projector TV, lounge area, and large shower and comfortable onsen. Service was very attentive although we only saw two gentlemen working 12 hours shifts at the front desk. The grounds were updated into a mini park, and the restaurant was modern, western, and farm based. Food was excellent as it usually is in Tsuruga properties. Free use of bikes, some electric-assisted, to ride around the nearby lake but the views around the lake from the bike path seemed very limited. Overall we had a nice time here, but its not a super luxe, glamorous ryokan if that's what you're looking for.
Carol, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Shigeki, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Takeshi, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

オーベルジュ
食事がとても美味しく、快適に過ごせました。 大浴場の他にも無料の家族風呂が有り、 食事の前後にバーでのサービスが有り、楽しめました。小沼に面した散策路も気持ちが良かったです。意外にもご家族連れが多くて驚きましたが、小さなお子さんのいるグループは個室の別室で、お食事提供されていたようで、レストランは静かにお食事が出来、大人にもご家族連れにも快適な空間で良かったと思います。
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

ERI, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

こじんまりしていて、各所手が行き届いていました。 食事も、雰囲気も良かった。
1-night family trip
Verified Expedia guest review