Hotel Cristal Porto

Photo gallery for Hotel Cristal Porto

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Standard Double Room | 1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace
Suite | 1 bedroom, in-room safe, desk, laptop workspace
Single Room | 1 bedroom, in-room safe, desk, laptop workspace

Overview of Hotel Cristal Porto

Hotel Cristal Porto

4.0 star property
4-star hotel with restaurant, near Porto Historic Center

8.6/10 Fabulous

293 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Restaurant
  • Bar
  • 24/7 front desk
The price is $59
Price available on 11/2/2022
Map
Travesso de Antero de Quental, 360, Porto, 4000-087
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
For families
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Centro / Baixa
  • Porto Historic Center - 15 min walk
  • Casa da Musica - 9 min drive
  • Porto Cathedral - 15 min drive
  • Ribeira Square - 20 min drive

Getting around

  • Porto Airport (OPO) - 19 min drive
  • Contumil Station - 5 min drive
  • General Torres Station - 5 min drive
  • São Bento Station - 23 min walk
  • Faria Guimarães Station - 7 min walk
  • Marquês Station - 9 min walk
  • Lapa Station - 10 min walk

About this property

Hotel Cristal Porto

4-star hotel in the heart of Centro / Baixa
Consider a stay at Hotel Cristal Porto and take advantage of a free daily manager's reception, a terrace, and a garden. The onsite restaurant, Cristal, features Portuguese cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • Smoke-free premises, 2 meeting rooms, and an elevator
  • Luggage storage and multilingual staff
  • Guest reviews give top marks for the breakfast
Room features
All guestrooms at Hotel Cristal Porto have thoughtful touches such as pillow menus and laptop-friendly workspaces, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • LCD TVs with digital channels
  • Wardrobes/closets, electric kettles, and heating

Languages

English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 94 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 10 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Free daily reception
  • Room service (limited hours)

What to do

  • Bicycle rentals nearby

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Garden
  • Terrace

Accessibility

  • Elevator
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Handrails in stairways

Languages

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Cristal - This restaurant specializes in Portuguese cuisine and serves breakfast, lunch, and dinner.
Porto Ruby - Onsite pub. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Breakfast costs between EUR 9 and EUR 9 for adults, and EUR 4.5 and EUR 9 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Rollaway beds are available for EUR 40 per day

Parking

  • Self parking costs EUR 10 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Property Registration Number 586

Also known as

Cristal Porto
Hotel Cristal Porto Hotel
Hotel Cristal Porto Porto
Hotel Cristal Porto Hotel Porto

Frequently asked questions

Does Hotel Cristal Porto offer free cancellation for a full refund?
Yes, Hotel Cristal Porto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Cristal Porto?
As of Oct 2, 2022, prices found for a 1-night stay for 2 adults at Hotel Cristal Porto on Nov 2, 2022 start from $59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Cristal Porto?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Cristal Porto?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Cristal Porto?
Yes. Self parking costs EUR 10 per day. Parking spots may be limited.
What are the check-in and check-out times at Hotel Cristal Porto?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Hotel Cristal Porto and nearby?
Have fun during the warmer months with activities nearby such as cycling. Hotel Cristal Porto also has a garden.
Are there restaurants at or near Hotel Cristal Porto?
Yes, Cristal offers Portuguese cuisine. Nearby restaurants include Restaurante Augusto (3-min walk), PAJU (4-min walk), and Churrasqueira Paraíso (6-min walk).
What's the area around Hotel Cristal Porto like?
Hotel Cristal Porto is in Centro / Baixa, a short 7-minute walk from Faria Guimarães Station and 15 minutes' walk from Porto Historic Center.

Overall score and ratings

8.6

Fabulous

9.2/10

Cleanliness

8.9/10

Staff & service

8.2/10

Amenities

8.9/10

Property conditions & facilities

9.1/10

Eco-friendliness

4/10 Fair

jiwa, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

C, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great value for the price. You could easily spend much more and get less in another hotel. Very clean, well maintained, and up to date. Quiet and comfortable room and a generally quiet hotel, even when full, in a quiet neighborhood and street. Excellent breakfast. Very helpful staff. Will stay there again if I revisit Porto.
Michael, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

demetris, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Hotel Cristal
The staff were excellent. The hotel had problems with bathroom drains but was clean and rooms spacious. The distance from the centre was very misleading - much more than 15mins The breakfast was disappointing. I left my phone charger but the hotel will not return it I have to arrange collection of it - disappointing response.
Grace, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

2/10 Poor

No complimentary water in the room unless you check with reception and have to specify that you are not buying water but requesting a promised complimentary water that you didn’t receive on the first night of your stay, otherwise, they will charge you naturally assuming you are trying to buy some water since you didn’t mention it at check-in because you should have received the water one way or another. They refused to admit that it was their mistake not to put a complimentary water in the room and claimed it was the guest who is misleading them. The first staff who checked me in said it should be on the table in my room. The second guy who assumed I wanted to buy a bottle of water said I should receive the complimentary one at check-in. Really funny. It feels like they are suspecting if I really didn’t receive the free water and they act like I’m trying to scam one small bottle of water from them. And it is 4-star hotel. And the room I booked was for two-people use since singles were sold out. And I can get only one small bottle of water only on the first night of my stay only by asking for it. Not even a second bottle or a large size. And they don’t even provide slippers for guests who do not have reservation for a suite. So I guess the eco-friendly is exclusively for guests who can’t pay for a suite.
Zhongxu, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Mauricio, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely clean hotel Fantastic breakfast
maxine, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel, in a quiet part in the central area. You can walk to major landmarks in 10-15mins, lovely staff - because of COVID the breakfast arrangements where different but I had mine brought to my room and the suite was just magical with 2 baths and a balcony. Very clean hotel.
Matt, 1-night trip
Verified Expedia guest review