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Fiesta Inn Playa del Carmen

Photo gallery for Fiesta Inn Playa del Carmen

Exterior
Superior Room, 1 King Bed | View from room
Breakfast, lunch, dinner served; international cuisine
Lobby
Gym

Overview of Fiesta Inn Playa del Carmen

Fiesta Inn Playa del Carmen

3.0 star property
3-star hotel with outdoor pool, near Mamitas Beach
9.0 out of 10 Superb
9.0/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
Avenida 10 Esq. Con Calle 26, Playa del Carmen, QROO, 77710
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Self parking
  • 24-hour room service
  • Business centre
  • 24-hour front desk
  • Air conditioning
For families
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Downtown Playa del Carmen
  • Mamitas Beach - 7 min walk
  • Playa del Carmen Main Beach - 7 min walk
  • Quinta Avenida - 14 min walk
  • Playa del Carmen Maritime Terminal - 3 min drive
  • Playacar Golf Club - 6 min drive
  • Gran Coyote Golf - 5 min drive
  • El Camaleón Mayakoba Golf Course - 9 min drive
  • Xplor Theme Park - 10 min drive
  • Xcaret Eco Theme Park - 13 min drive
  • Ferry to Cozumel - 13 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.3 miles/19.8 km

Restaurants

  • Ambasciata d'Italia Ristorante - 2 min walk
  • Trattoria del Centro - 1 min walk
  • La Vagabunda - 2 min walk
  • Restaurante Ojitos Mios - 1 min walk
  • La Vaca Gaucha - 2 min walk
Map

About this property

Fiesta Inn Playa del Carmen

Fiesta Inn Playa del Carmen features a rooftop terrace and puts you within a 10-minute walk of Playa del Carmen Main Beach. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at La Isla, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a fitness centre and a garden. The helpful staff and overall value get great marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 129 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (USD 5 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–noon
  • Restaurant
  • Bar/lounge
  • 24-hour room service

What to do

  • Beach nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Rooftop terrace
  • Garden
  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Pool access ramp on site

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

La Isla – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.

Fees & policies

Refundable deposits

  • Breakage deposit: USD 20.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 1.72 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 17 per person

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Parking

  • Self-parking costs USD 5 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Fiesta Inn Playa Carmen
Fiesta Playa Carmen
Fiesta Inn Playa Del Carmen Riviera Maya Mexico
Fiesta Del Carmen Del Carmen
Fiesta Inn Playa del Carmen Hotel
Fiesta Inn Playa del Carmen Playa del Carmen
Fiesta Inn Playa del Carmen Hotel Playa del Carmen

Frequently asked questions

Does Fiesta Inn Playa del Carmen offer free cancellation for a full refund?
Yes, Fiesta Inn Playa del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Fiesta Inn Playa del Carmen?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Fiesta Inn Playa del Carmen?
Yes, there's an outdoor pool.
Are pets allowed at Fiesta Inn Playa del Carmen?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Fiesta Inn Playa del Carmen?
Yes. Self-parking costs USD 5 per day. Electric car charging is available.
What are the check-in and check-out times at Fiesta Inn Playa del Carmen?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Fiesta Inn Playa del Carmen?
No, this hotel doesn't have a casino, but Riviera Gran Casino (12-min walk) is nearby.
What is there to do at Fiesta Inn Playa del Carmen and nearby?
Fiesta Inn Playa del Carmen has an outdoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Fiesta Inn Playa del Carmen?
Yes, La Isla offers international cuisine.
What's the area around Fiesta Inn Playa del Carmen like?
Fiesta Inn Playa del Carmen is located on the boardwalk in Downtown Playa del Carmen, a short 4-minute walk from Quinta Alegría Shopping Mall and 7 minutes' walk from Playa del Carmen Main Beach. Travellers say that the hotel is in a great location.

Reviews

9.0

Superb

9.2/10

Cleanliness

9.1/10

Staff & service

8.7/10

Amenities

9.1/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Great staff - very helpful! Rooms were nice and clean. Would stay again.
Steven, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Loved this hotel, would definitely recommend and stay again! The staff was great, the breakfast was very good, the rooms were clean and the rooftop area was a perfect hangout spot. Yes, the pool tiles need to be redone but that doesn’t effect the relaxing time we had there. The location is central to downtown but the rooms are silent inside. Loved our 3 nights here!
Verified Expedia guest review

8/10 Very good

Cesar, 3-night trip
Verified Hotels.com guest review

8/10 Very good

HAIM YEHOUDA, 4-night trip
Verified Expedia guest review

10/10 Exceptional

My husband and I spent a week in Playa staying at the Fiesta Inn and the hotel was fantastic. Close enough to the main street but still with enough distance to not feel disrupted by the noise. The two pools were great, and the sunset from the top was beautiful. Would recommend it and would stay again next time we are in Playa!
Verified Expedia guest review

8/10 Very good

Overall we enjoyed the stay in this property, very centrally located just a block from Quinta Avenida. The beds were comfortable. We had some minor issues, but the staff was very friendly and solved them immediately. We didn’t like the privacy of the bathroom though, it was just an opaque glass around instead of a wall. Not good for sharing with friends.
Verified Expedia guest review

10/10 Exceptional

Nice central location. Friendly staff and clean property.
Tony, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lots of options for food around the hotel, walking distance and safe area.
Verified Expedia guest review

10/10 Exceptional

The staff were super nice and helpful. Located in a great location near 5th Avenue and the beach.
Verified Expedia guest review

8/10 Very good

Service could be better
There were never towels in the bathroom, the phone to call front desk didn't work and I had to go down everyday to ask for a towel.
Ana, 1-night family trip
Verified Hotels.com guest review