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The Garden House Phu Quoc Resort

Photo gallery for The Garden House Phu Quoc Resort

Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Terrace/patio

Overview of The Garden House Phu Quoc Resort

The Garden House Phu Quoc Resort

Mountain resort in Phu Quoc with outdoor pool and restaurant

7.8/10 Good

15 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
Map
Group 1, Ganh Gio, Cua Duong, Phu Quoc, Kien Giang, 920000

Room options

About this area

What's nearby

  • Phu Quoc Night Market - 6 min drive
  • Corona Casino - 26 min drive

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 15 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • Alanis - 4 min drive
  • Eat pray Love - 4 min drive
  • Rock Bar - 4 min drive
  • No Name BBQ - 4 min drive
  • Hanoï Corner - 4 min drive

About this property

The Garden House Phu Quoc Resort

The Garden House Phu Quoc Resort offers an airport shuttle (available on request) for VND 300000 per vehicle one-way. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A poolside bar and a terrace are offered, and in-room conveniences include washing machines and fridges. Fellow travellers like the pool and family-friendly amenities.

Languages

Chinese (Mandarin), English, Vietnamese

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 58 units

Arriving/Leaving

  • Check-in time from 2 PM until 11:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 6 AM - 11 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site extended parking
  • Free on-site motorhome/coach/lorry parking

Transfers

  • Airport shuttle from 6:00 AM to 11:00 PM*
  • Ferry terminal shuttle*

Off-site

  • Area shuttle*
  • Shopping centre shuttle*
  • Theme park shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Hiking/biking trails
  • Scooter/moped hire
  • Pool table
  • Free bikes nearby
  • Ecotours nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Bike parking

Languages

  • Chinese (Mandarin)
  • English
  • Vietnamese

Room amenities

Be entertained

  • 40-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers
  • Washing machine

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio
  • Garden

Freshen up

  • Hydromassage shower head
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water
  • Dining table
  • High chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 300000 per vehicle (one-way)
  • Ferry terminal shuttle service is offered for an extra charge
  • Local area shuttle, shopping centre shuttle and theme park shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 250000 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Social distancing measures are in place.

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards and cash.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Also known as

Garden House Phu Quoc Hotel
Garden House Phu Quoc
The Garden House Phu Quoc
The Garden House Phu Quoc Resort Resort
The Garden House Phu Quoc Resort Phu Quoc
The Garden House Phu Quoc Resort Resort Phu Quoc

Frequently asked questions

Does The Garden House Phu Quoc Resort offer free cancellation for a full refund?
Yes, The Garden House Phu Quoc Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Garden House Phu Quoc Resort?
As of 1 February 2023, prices found for a 1-night stay for 2 adults at The Garden House Phu Quoc Resort on 2 February 2023 start from €26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Garden House Phu Quoc Resort?
This property confirms that social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at The Garden House Phu Quoc Resort?
Yes, there's an outdoor pool.
Are pets allowed at The Garden House Phu Quoc Resort?
Sorry, pets aren't allowed.
Is parking offered on site at The Garden House Phu Quoc Resort?
Yes, there's free self and extended parking. Free motorhome/bus/lorry parking is available.
Is an airport shuttle service offered by The Garden House Phu Quoc Resort?
Yes, an airport shuttle is available from 6:00 AM to 11:00 PM on request. The charge is VND 300000 per vehicle one-way.
What are the check-in and check-out times at The Garden House Phu Quoc Resort?
You can check in from 2 PM - 11:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an on-site casino at The Garden House Phu Quoc Resort?
No, this resort doesn't have a casino, but Corona Casino (26-min drive) is nearby.
What is there to do at The Garden House Phu Quoc Resort and nearby?
Have fun during the warmer months with activities such as hiking. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include a garden.
Are there restaurants at or near The Garden House Phu Quoc Resort?
Yes, there's an on-site restaurant. Nearby restaurants include Alanis (2.1 mi), Rock Bar (2.2 mi) and No Name BBQ (2.2 mi).
Does The Garden House Phu Quoc Resort have any outdoor private spaces?
Yes, every room features a furnished balcony or patio and a garden.

Reviews

7.8

Good

7.7/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Very good

The place awesome
3-night family trip
Verified Expedia guest review

4/10 Fair

Booked 6 nights left after 2.
Having travelled quite extensively through SE Asia in recent years my girlfriend and I have stayed at many guest houses/homestays/ hotels. We have also spent the last 2 and a half weeks travelling around Vietnam. I will keep this review brief and fair. Positives. 1. Free pick up from the airport. 2. The grounds are quite and peaceful. 3. The room is clean and the bed is comfortable. Negatives. 1. The staff have a total disinterest in providing a service. 2. The restaurant is way overpriced and the quality of food is the worst I have had in both Vietnam and neighbouring countries. This becomes an issue as the hotel is situated some distance from any other places to eat. 3. The breakfast. It’s descibed as a buffet breakfast. However, on the both occasions we are (8am) there was minimal food and the majority of the plates were empty of food. It was even an ordeal just asking for bread for toast and was just given 2 pieces of squashed up bread. There were napkins over the floor that needed picking up and chairs just scattered around. The surfaces need a clean and wipe down, but the restaurant staff appeared not bothered. I could go on but will stop there. All in all by thus stage we had had enough and checked out early moving on elsewhere.
Richard, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

Its look good but...
The hotel is new and look fine, room is littlle small. its about 200m from the beach, there is an electric car to take you to the beach, but seems like its hard to call them to pick u up back to the hotel. The staffs at the reception is unfriendly, they try to act like professional but they aint. And the restaurant was the worst part, the food is no tasty at all, i don’t recommend this food from here for anyone. Overall, its just acceptable with the price and its location, but you should have your food out side if u stay here.
Jay, 1-night trip
Verified Orbitz guest review

8/10 Very good

Nice hotel , but too far from beach
Excellent staffs, nice and clean hotel, poor breakfast . About 4km from beach, have to take taxi or motorcycle
Quach, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Top Marks!
I always said after a few reviews I would save top marks for that special one, however, I am awarding this place top marks, why ? Apart from one minor niggle (a poor selection of breakfast cereal and breakfast only open from 7am (where's the Muesli!!!)) for the first time ever, I felt so welcomed by EVERYONE and there wasn't one thing we asked for that wasn't done, immediately, without question! Every hotel I have visited in the world, there is always that one person or that one thing that leaves a bad taste in your mouth after you pay good money and stay on a long awaited trip, only for someone to treat you like they are doing you a favour! This place, the staff, the lovely immaculate Bungalows, the free bikes, a washing machine (I know!!), excellent free Wi-Fi, the incredible value, the peaceful location, the help, the warm friendliness, the prices, the great food, the immaculate gardens, nice pool, the free breakfast, the fresh cooked eggs, natural yogurt and cows milk, the free hotel transfer, he free water, the fridge and ice cubes, hiring a driver and car for half a day, painless motorcycle hire, just left alone to relax and enjoy but always there when you needed something. This has honestly been one of the best places I have stayed and pound for pound it beats everything else. We would highly recommend this to anyone (we have booked again already!) my ONLY advise is you DO need transport, as a family with kids be prepared, for couples, just jump on a bike and
Colin, 14-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect stay!
An absolutely idyllic stay in a wonderful resort. Everything was great - from the ever friendly and helpful receptionists, to the clean and spacious rooms. Thanks!
Matt, 2-night romance trip
Verified Hotels.com guest review

2/10 Poor

Delusione e disonestà!!!
Prenotazione dal 26 febbraio al 11 marzo 2020. In data 2 marzo la compagnia aerea ci contatta e ci da la spiacevole notizia che il nostro volo dell'11 marzo è stato cancellato perché il governo Vietnamita aveva sospeso tutti i voli da e per l'Italia e quindi nuova partenza in data 4 marzo. Vado ad informare la reception dell'accaduto, chiedendo gentilmente se possono rimborsarmi le 7 notti con colazione non sfruttate, anche parzialmente e mi dicono che devo contattare il sito di prenotazione hotels.com . Li contatto al rientro in Italia e dopo varie mail e chiamate mi danno risposta che la struttura non mi rimborsa le notti perché non ho pagato 2 cene al ristorante!! Abbiamo noleggiato il motorino tramite hotel e ci hanno tenuto i passaporti come cauzione, quindi se fosse stato vero non ce li avrebbero restituiti al momento del check out). Stiamo scherzando?!? Sono disgustato!! Per quanto riguarda l'hotel, la colazione è praticamente sempre la stessa tutti i giorni con pochissima scelta. Le camere in sé non sono male, ma andrebbe riguardata da capo la gestione e la pulizia. Mai più The Garden House Phu Quoc!!!
gianluca, 14-night trip
Verified Hotels.com guest review

10/10 Exceptional

Markus, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

のんびりするには良いかも!?
朝一の飛行機だったので不安でしたが空港までむかえに来ていてくれてチェックインも「大丈夫」とすぐにお部屋に通してくれました。お部屋の設備はあまり期待しないで下さい(金庫もレンジも使えませんでした)1日目はベッドメイキングもされていなかったので「やって欲しい」と連絡しました。多少のミスはあったものの従業員は一生懸命対応してくれて居心地は良かったです。リゾートなので虫はあきらめて(笑
3-night family trip
Verified Hotels.com guest review

4/10 Fair

J’ai aimé le cadre, très calme, pour y passer 2 ou 3 jours maximum le temps de se reposer. Le personnel de l’accueiL est très agréable. Je ne dirais pas la même chose du restaurant, ils ne parlent pas un mot d’anglais, oublient la moitié de la commande, et m’ont même dit un midi après s’etre Concertés entre eux qu’ils ne servaient pas ce jour ( a savoir que la nourriture y est infecte mais un sandwich au thon reste un basique). Le lavabo de La salle de bain qui fuyait et qui faisait donc une patogeoire.... j’ai fini par changer d’hotel pour Passer un bon séjour avec ma famille. bref, plus jamais
12-night trip
Verified Expedia guest review